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Thanks for NOTHING EnVision Hotel St. Paul South.... We were supposed to be spending the weekend in this hotel for my daughter's dance competition (Envision being the "host" hotel). My daughter will now be the only girl on her team staying elsewhere and not getting...More
Thank Serena S
Response from Sandra G, Front Office Manager at EnVision Hotel St. Paul SouthResponded 2 days ago
Thank you for the feedback on your recent experience with us. We apologize for the inconvenience this may of caused. We will look into this further. Since your reservation was with Expedia, we will reach out to them to get more details on this case....More
Pictures looked good online, when I entered the room I felt different. The infrastructure is old. Stained toilet, old HVAC unit with no thermostat (constantly running), gaping hole at the bottom of the door, sub-par tile work in the bathroom, ugly popcorn and drop ceiling...More
1 Thank Matt Z
Response from Sandra G, Front Office Manager at EnVision Hotel St. Paul SouthResponded 2 February 2018
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to...More
the bathroom is grody. it is in need of a major renovation. who puts a drop ceiling in the shower? *shudder*
poor customer service at front desk, with no communication skills.
the hotel provides no info in room(menu, toiletries, etc)
Website claim : “We welcome...More
Thank Mindy M
Response from Sandra G, other at EnVision Hotel St. Paul SouthResponded 31 January 2018
Thank you for providing us with your experience regarding your recent stay with us.
We apologies we did not exceed your expectations during your stay wit us,We feel badl and we hope you give us a second chance to provide a better one....More
Had issues through our online booking through a third party that the front desk went above and beyond to resolve (thanks Alex!) Worth staying here for that kind of service alone. No hot tub, but they do have a nice pool. Interior design was very...More
Thank Kristopher S
Response from Sandra G, Front Office Manager at EnVision Hotel St. Paul SouthResponded 18 January 2018
Greetings Kristopher S,
Thank you for your kind comments. I will be sure to let Alex's know how much of an
impact he made during your stay. We are always pleased to be hear our guest leave with a great impression of us we hope...More
Great stay and excellent value. We were in town to visit colleges and really enjoyed the atmosphere. The hotel has a boutique feel to it, with a modern and well furnished motif of a converted stock yards property. The hot breakfast with eggs and sausage...More
Thank Eileen R
Response from Sandra G, front office manger at EnVision Hotel St. Paul SouthResponded 15 January 2018
Greetings Eileen R,
Thank you for taking the time to review your stay with us. We are so delighted to read your comments they reassure us we are providing the best service to all our guests. We will let Debbie know that you were pleased...More
This hotel is not one that I would pick if you aren't driving. It is miles away from everything. Paisley Park is in Chanhassen and this is in South St. Paul so it's about 30 miles from where you want to go. I would... More
This hotel is not one that I would pick if you aren't driving. It is miles away from everything. Paisley Park is in Chanhassen and this is in South St. Paul so it's about 30 miles from where you want to go. I would suggest something in Eden Prairie or even closer to Bloomington and the Mall of America. There is light rail from that area to downtown Minneapolis or St. Paul and you can Uber or Lyft if you don't want to rent a car. There are some hotels in Chanhassen but not too many to choose from.