We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castello di Velona Resort, Thermal Spa & Winery

Traveller (1211)
Room & Suite (258)
Dining (110)

About

Location
Cleanliness
Service
Value
Castle Thermal SPA Resort located in the heart of Val d'Orcia World Heritage Site. Winery of Brunello di Montalcino produced by the Owners in the Property with owned Vineyards around the Castle. In the Property is located the hottest Thermal spring in all Tuscany (85°C) whose mineral waters are led both in the 5 pools (indoor and outdoor) and in the SPA Rooms. 1500 Sqm SPA with water and steam Paradise of both Sauna, Steam Bath, Thermal pool and 6 emotional showers, with 10 single and couple treatments rooms (all cabinets have a view to Val d'Orcia, 4 of which are connected to the SPA Rooms). The hotel rooms are divided into Castle Rooms (all in the heart of the 1000 years old Castle) and SPA Rooms built on the West Walls of the Castle (with travertine marble all over the bathroom and room and Thermal water directly in your bathtub). Some of the SPA rooms have a private cabinet for treatments and massage with a separate entrance for the therapist who does not interfere with the privacy of the room itself. All rooms face the wonderful val d'Orcia 360°. All SPA rooms face the sunset and have a private garden. Gourmet Restaurant with a Terrace for summer dinner facing the Sunset side of the val d'Orcia for romantic dinner. Traditional Restaurant with Original Fireplace and Lobby Lounge in the Chiostro where all day dining is possible.
Read more
Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Babysitting
Banquet Room
Breakfast Available
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
874Reviews
1,363Photos
29Q+A
92Room tips
Traveller rating
  • 561
  • 142
  • 60
  • 46
  • 65
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I don’t know where to begin. I had the most incredible stay at this castle in the heart of Tuscany. To drive up the hill and arrive at the castle and being greeted by the friendly staff was just the beginning. When you go in the stone steps lead to the small lobby where you’re
Read more
Absolutely beautiful resort with amazing breath taking views and spa amenities. Unfortunately my fiance and I visited the hotel during the worst day of the hurricane on the last weekend in October 2018. The hurricane was so extreme that it caused a power outage across all of
Read more
Response from CdV_Public_Relations, Direttore at Castello di Velona Resort, Thermal Spa & Winery
Responded 3 weeks ago
Dear Mr NYC_AMY89, thank you for your review, in October there has been a real unique and unusual Hurricane, but the only discomfort we encountered was a temporary black out which lasted "only" 2 hours. All the Guests who were having Dinner during the Blackout were treated on a Complimentary Basis, since when they entered the Restaurant it was perfectly functioning, and the Blackout caught them during their Dinner and we decided they could not be charged for something that they had not decided for. For those, like you, who decided to have Dinner despite being informed that our Kitchen could only offer cold plates, and could have determined to have dinner somewhere else among the several options available in the Area, when you actually decided to come anyway at our Restaurant and eat Cheese and cutlery and have our wine in the nice athmosphere of "only candle lights" as in the Middle Ages in a 1000 years old Castle, we considered that decision to be something you freely decided, and no reason for a total reimbursement as you indicated in your description. We are willing to prove our blackout duration with clear documentation of our Technicians. Despite that, we are happy you consider our Resort to be a beautiful location and since Hurrican never happened before, I would like to confirm I will be more than happy to ensure the complimentary drinks we are sorry we didn't offer to reduce your discomfort during your stay, and a perfect and pleasant stay in a future visit at Castello di Velona Resort. You are welcome to write to me directly at the following email: g.fabiani@castellodivelona.it We look forward to welcoming you at Castello di Velona Resort
Read more
My mother and I stayed at this hotel while on a hiking trip in Tuscany. What an AMAZING place! I can't say enough good things about it. it used to be an 11th century fortress, so it sits up on a mountain top, overlooking the val d'ombrone and the surrounding vineyards. our
Read more
The entire experience of staying at Castello di Velona was out of this world. As we approached the magnificent castle we were in awe, the driveway up and arrival experience is incredible. As we entered the building we were continually amazed. The views from atop the hill
Read more
Firstly, We did not check in. We showed up 11/24/18 and immediately heard a dog barking incessantly. We pointed that out to the staff and Massimo said, "I don't hear it." Then he proceeded to show us our room and of course it was right next door to the barking dog. He
Read more
Response from CdV_Public_Relations, Responsabile relazioni pubbliche at Castello di Velona Resort, Thermal Spa & Winery
Responded 20 Dec 2018
Dear Mr Doug, good morning from sunny Tuscany. We are sorry you decided to leave the Hotel for the day you had booked. The presence of a dog in one of the Rooms generally is not a good reason to ask for a reimbursement, it is in fact something the Management has to solve and we would have been more than pleased to offer you an alternative in the various options available (despite the fact we were running high occupancy). For sure a solution is always possible if the Guest doesn't decide to leave the Resort, which is a respectable decision we cannot deny our Guests. We look forward to welcoming you in the future and we will make sure no dogs will be in your vicinity in our extensive Resort. Please accept my best regards Gianluca Fabiani General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
camere belle e acqua termale persone gentilissime
Camera bella comoda con vista stupenda e acqua termale nella vasca
Panorama dalla mia terrazza
Photo provided by managementCastello di Velona Resort, Thermal Spa & Winery
Guest room
Thermal bathtub
PreviousNext
12345652
Hi If you wish to speak to someone at the reception you can contact then at +39 0577 83 90 02. Mr Gianluca Fabiani is the managing Director
1 vote
Show all answers
Oh save your trip and yourselves the heartache. Don’t stay here. The whole experience was just horrible. The poor staff is overworked. They look tired. The food at dinner is expensive and underwhelming. The room they stick you in is furnished with shoddy cheap materials. We wanted to leave early but since they convinced us to do a prepaid rate, we were trapped. Most miserable experience in ALL our 14 years of travelling to Italy.
3 votes
Show all answers
Cooking classes yes. Winery tour no. Wine is not their thing but there are many wineries nearby, from 5 minutes by car to 45minutes. Go into Montalcino try some wines you like and then find the winery. Cantina di Ricci in Montepulciano is interesting. I believe you should rent a car if you are going to visit wine country. You can either pick it up in Rome and drive or take a train to Florence and then get a car there. If you are going to stay in Florence for a couple of days I would pick it up there once you are done with Florence. Do not have a car while in Florence. We had a great experience @ Velona and we traveled all over Tuscany with it as our base.
1 vote
Show all answers
PreviousNext
123456
"we had the "basic" room, but I saw some indoor/outdoor suites with their own private veranda and pool."
"Theres not a bad room in the house but if traveling with a family, there are incredible spacious family suites"
"Any of the rooms that face the vineyards, with a double french door to step out , near the Spa."
"Make sure you get a Sunset Suite!"
"amazing views, great concierge"
PreviousNext
12345619
PRICE RANGE
US$406 - US$995 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castello di velona montalcinocastello di velona hotel montalcino
LOCATION
ItalyTuscanyProvince of SienaMontalcinoCastelnuovo dell'Abate
NUMBER OF ROOMS
45
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing