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Jackson Marriott

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Traveller (52)
Room & Suite (37)
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Overview
  • Excellent45%
  • Very good25%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“front desk”(52 reviews)
“bristol lounge”(4 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (398)
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394 results
Traveller rating
170
99
65
37
23
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LanguageEnglish
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170
99
65
37
23
Show reviews that mention
All reviewsthe concierge loungefront deskbristol loungespecial thanksfull service hotelextra towelsmississippi bluesoutstanding customer servicebell hopolder hoteldowntown locationentire stayroom ratebeds were comfortablebusiness tripwater pressurecomfortable stay
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1 - 5 of 394 reviews
Reviewed 2 weeks ago

Great location, in the center of all of your needs. VERY clean and comfortable rooms. Housekeeping was excellent!! I left my electronics out and my wallet on the desk on accident. Everything was in the same place I left it in the morning.I give this...More

Thank Travelingman856
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 2 weeks ago

We appreciate the 5-stars! We are very glad that you enjoyed your stay. We hope to see you again when you return to Jackson!

Reviewed 3 weeks ago via mobile

I wrote a review about a month ago and I gave it a similar rating. However, I always give a second chance and my boss really likes staying here when we come to town for business. So I thought I would try again and blamed...More

Thank Arlene B
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 3 weeks ago

We are so sorry about your experience here. These are not issues we normally have, so we are extremely disappointed that we did not fare any better with you on your return. We know that you expect better from Marriott and rightfully so. We share...More

Reviewed 8 April 2018

The housekeeping staff during my stay was amazing! On Thursday afternoon, April 5th I came back to my room (721) after a very long day of meetings to find my personal blanket spread out on the foot of my bed and a nice little note...More

Thank Gail G
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 11 April 2018

Thank you so much for staying with us and sharing your experience. We will be sure to pass your compliments along to Brittany. She will be delighted to hear that you were pleased with her service. Thank you for the review, and we look forward...More

Reviewed 30 March 2018 via mobile

I stayed here for 3 months and the staff was the best part! The manager Nikki is super helpful and Teyana was always there to greet me daily. As my new home away from home people like Teyana really make it a special place

Thank alex d
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 11 April 2018

We are going to miss you! Thank you so much for staying with us. We hope to see you again soon!

Reviewed 21 March 2018

Wish I could go 4.5 stars... I really enjoyed my stay here at the Jackson Marriott. We arrived rather late but found the reception very welcoming and the staff even went out of their way to make my young daughter feel welcome after breaking the...More

Thank Olineman
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 23 March 2018

Thank you so much for staying with us! We look forward to serving you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$99 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (52)
Room & Suite (37)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tamgirl65
20 January 2018|
AnswerShow all 3 answers
Response from LeeOwnbey_GM | Property representative |
Hello. While we do not have a shuttle from the hotel to the race, it is only about 2 blocks from the hotel.
0
Votes
montognese
28 February 2017|
Answer
Response from Regina L | Property representative |
Hello! We have an outdoor pool and kiddie pool. The pool space is open year round, but not the actual pool. We do not have a hot tub or a whirpool. Please let me know if I can be of further assistance. Regina L. Front... More
0
Votes
joyce w
2 October 2016|
AnswerShow all 5 answers
Response from Karen S | Reviewed this property |
Yes you can get transported from the airport to the hotel !
0
Votes
Room Tips
"Get a room facing the capital or the governor's mansion on an upper floor... the hotel's giant..."
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"Was in 906 and it had no issues at all"
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"would recommend a club room...maybe ask for something recently renovated."
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"Wifi is free if you chose the hotel stay with free wifi, otherwise it's $12.95 per day."
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