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Hilton Jackson

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Hilton Jackson
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834 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Forest, Mississippi
Reviewed 2 weeks ago via mobile

My husband and I stayed here for our 10 year wedding anniversary on 3.3.17. We had a room on the executive floor. The hotel lobby is very nice and has live music (we were there on a Friday night). The room is nice but it did need to be dusted. The executive floor is nice with water and drinks and...

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Helpful?
Thank PrettySpoiled
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Pretty Spoiled, First of all, I'd like to wish you a Happy Anniversary, and thank you for choosing to spend it at the Hilton Jackson. I am so pleased to hear that you took advantage of some of our amenities, such as the Executive Lounge, and Fitzgerald's our Lobby Lounge. We are so fortunate to be able to bring...

Sao Paulo, SP
Reviewed 2 weeks ago

The hotel is a nice and traditional Hilton, but the rooms are old and the carpet smelly. I had a problem 2ice with the air conditrioning. they need to redo the rooms to compete with other hotels in that same area like the Staybridge and Embassy Suites.

Review collected in partnership with Hilton Hotels & Resorts
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Thank rafaelmg2004
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Rafael, Please accept my apologies for the concerns you have raised in your review. Thank you for letting us know about the condition of your room. I can assure you that it's contrary to what our customers typically see from us. However, I can very much empathize with your situation and assure you that I will be sharing your...

Forest, MS
Reviewed 3 weeks ago

This is probably the biggest hotel in the Jackson area. That being said, this is my second stay here. We had a room on the 12th floor with access to the Executive lounge. I really have no complaints other than the fact that the rooms could have been a little cleaner. Most of the corners were very dusty. We used...

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Helpful?
Thank lhallms
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear lhallms, Thank you so much for your recent stay at the Hilton Jackson, and for taking your time to leave us your thoughts. I understand that during your stay, the freshness of your room was a concern to you. We strive daily to ensure that each and every guest room and bathroom are cleaned daily, and I apologize that...

Reviewed 3 weeks ago via mobile

We go every year for the New Year's Eve package...what a bargain! Room, entertainment, dinner and breakfast all included. The dinner at Dragos is always good and the breakfast buffet has a heart selection...I love the made to order omelet and corn beef hash. There is always great bands to dance to in both the lobby bar and the ballroom....

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Thank 933vickih
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Vicki, Thank you so much for joining us at the Hilton-Jackson for our New Year's Eve Celebration. You are so right, what a great way to bring in the New Year. Great food, great fun, amazing entertainment, a good night's sleep, and a delicious breakfast before you have to check out at 2 pm. We have been doing this...

Roswell, GA
Reviewed 3 weeks ago

My room was spacious and very clean. The staff very responsive to any of my requests. All three restaurants were fantastic! Most important was a great night's sleep. A very comfortable bed and pillows.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank KavKirk
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Kay, I can't begin to tell you how much your kind remarks about your recent stay at the Hilton Jackson mean to all of us here at the Hilton. Thank you so much for sharing them on Trip Advisor. I am so pleased to hear that you enjoyed your room, and found your bed to be so comfortable. I'm...

Arlington, Tennessee
Reviewed 3 weeks ago

Every time I stay here it is like home away from home!!! The staff is alway very attentive, remember me and make me feel welcome each time. The rooms are always meticulous and breakfast is amazing with all the pluses. Being right next to Drago's for dinner helps too!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert J
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Robert, Thank you so much for always choosing to stay at the Hilton Jackson. We love hearing from our repeat guests. We are so fortunate to have such an amazing staff. They truly do try to make each guest feel like this is their home away for home, and I thank you for recognizing them. I'm so glad you...

Jackson, United States
Reviewed 3 weeks ago

Overall, I had a pleasant stay. The hotel staff was friendly and accommodating. My only complaint would be that they update the paint and wall paper in the rooms. It looks a little dated. Aside from that everything I needed was already provided without me having to request it. It's also located in a pretty good location with options for...

Review collected in partnership with Hilton Hotels & Resorts
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Thank feliciab114
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Felicia, Thank you for taking the time to fill out a Trip Advisor Review of your recent stay at the Hilton Jackson. We truly look forward to seeing our guests who attend our conventions. I wish to take this opportunity to thank you for sharing your concerns along with your nice comments about your stay. Our management and staff...

Stow, Ohio
Reviewed 3 weeks ago via mobile

First time visitor here. Nice full service hotel. Had a nice king room on executive level. Very nice executive lounge that was comfy & well stocked with snacks & drinks. The employee that worked during Happy Hour is a sweetheart. Very great service & personable. Definitely would stay again Also nice workout facility

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Helpful?
Thank ChiliD9
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Chili, Thank you for taking the time to share your comments on your recent visit to the Hilton Jackson. I am so glad to hear that you enjoyed your stay, and your nice king room. We are pleased to know that you also enjoyed our Executive Lounge so much. Marlinda does an amazing job, and truly loves taking care...

Denison, Texas
Reviewed 4 weeks ago via mobile

High quality hotel, very clean, staff friendly. There is not a better place to stay in the area. Would highly recommend this hotel. All rooms are spacious and accommodating. Have stayed here before and will continue to do so.

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Helpful?
Thank A L
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear A L, On behalf of our entire staff, I'd like to thank you for your continued support of the Hilton Jackson, we truly enjoy getting to know our guest. Your nice comments means so much to all of us. I am thrilled to hear that you enjoyed the comfort of your room, and that you found our staff so...

New Orleans
Reviewed 4 weeks ago

Staff was friendly and very helpful, the maid need to tighten up on dusting , lobby look great , room can stand for upgrades and need microwave and better fridge. Overall good . Great security in parking lot!!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Regina M
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Regina, Thank you so much for taking your time to leave us your thoughts on your recent stay at the Hilton Jackson. I'm truly sorry to hear that the freshness of your room was not up to your expectations. I can assure you that I have shared your concerns with the proper management team to insure that this was...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 

Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Region: United States > Mississippi > Jackson
Price Range: £83 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct and Priceline so you can book your Hilton Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Jackson staff and other travellers.
4 questions
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over a year ago
Conway, Arkansas
1 month ago
Salisbury, United Kingdom
3 months ago
Salisbury, United Kingdom
3 months ago

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Questions? Get answers from Hilton Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I have there are perfect”
 of 5 bubbles jerrynoel126, 12 Feb 2017 | Read review
“Opt for one of the top floors to take advantage of the Executive Lounge.”
 of 5 bubbles chexcentaur, 13 Jan 2017 | Read review
“Book your event with Amanda - she is so helpful!”
 of 5 bubbles Zurixx, 4 Oct 2016 | Read review
“Top floors have a nice view of Jackson.”
 of 5 bubbles mattman1428, 26 Aug 2016 | Read review
“All rooms are great when I stay there.”
 of 5 bubbles jerrynoel126, 25 Jul 2016 | Read review
5 of 5