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BEST WESTERN Flagship Inn

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250 Reviews from our TripAdvisor Community

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Showing 245: English reviews
tx, United States
Reviewed 2 weeks ago

We had very good experience to stay one night on the back way to Houston TX. The room is very clean. The people are nice. the price is competitive. I will strong recommended to this hotel. The only one is at that night the floor feel a little bite wet. Maybe at that night it was raining.

Review collected in partnership with Best Western
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Helpful?
Thank lanz2017
GMFlagship, General Manager at BEST WESTERN Flagship Inn, responded to this review

Thanks for taking the time to pass along your comments. I like to hear things like clean rooms, nice staff and competitive prices. We are truly lucky to have such a great staff and I will share your complimentary reply. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure...

Kingsland, GA
Reviewed 3 weeks ago

Very friendly and helpful front desk. I was given a handicap accessible room and was surprised that it did not have a handicap toilet. The room was clean and the bed was comfortable. The motel was quiet and conveniently located to restaurants. A free breakfast was available. There were 9 HBO stations. A plus for my husband!

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Helpful?
Thank JMCKingsland_GA
GMFlagship, General Manager at BEST WESTERN Flagship Inn, responded to this review

Thanks for taking the time to pass along your comments. I like to hear things like clean rooms, and comfortable bed. We are truly lucky to have such a great staff and I will share your complimentary reply. We will be replacing the toilet in our handicap room with one of proper height. Your satisfaction is important to us and...

Frisco, United States
Reviewed 4 weeks ago

This was a great value for our overnight stay on our way from Florida to Texas. They are pet friendly, too, and only charged $20 for our small dog. Although it is obviously an older property (there were a few minor repairs that could be done in the bathroom and the shower curtain was not waterproof and allowed water to...

Review collected in partnership with Best Western
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Helpful?
Thank George F
GMFlagship, General Manager at BEST WESTERN Flagship Inn, responded to this review

We appreciate all the kind words about the hotel and the staff. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and...

Gainesville, United States
Reviewed 4 weeks ago

Pros - Front desk woman at check in was nice and helpful -Location to people I was visiting Cons -Breakfast time and food selection -cleanliness of the bathroom -cleaning services not done when requested -no remote in room during my stay after requested one -odor coming from the room by the bathroom

Review collected in partnership with Best Western
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Helpful?
Thank 102marileev
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have shared your comments with our housekeeping supervisor and I can...

HOUSTON
Reviewed 29 November 2016

I worked as a housekeeper and turndown attendant for 6 years on the VIP floor at Hyatt Regency Hotel in New Orleans. I always check for cleanliness prior to unpacking our bags. If the rooms aren't thoroughly clean, we ask for a clean room or checkout immediately depending on the severity of the room. This hotel hasn't failed us. It's...

Review collected in partnership with Best Western
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Thank DeFlanders
Reviewed 14 November 2016

I would recommend this hotel again. It's rating to me is a 3+. The only problem I encountered was the refrigerator wouldn't get cold. My suggestion, I would like to see more "meat" on the breakfast menu, and access to elevators or closer stairs. The location was excellent. Could have used an elevator due to a middle age person with...

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Thank 21reginam
Akron, United States
Reviewed 26 October 2016

Very nice place, a good value for the money. we stayed 9 days for business. We slept well, it was quiet and we felt safe. Always coffee available in the lobby and had a nice outdoor gazebo to relax and drink your morning cup of joe. The staff was nice and eager to help. A great location with lots of...

Review collected in partnership with Best Western
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Helpful?
Thank George W
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

Sebastian, Florida
Reviewed 29 September 2016

This place was not up to Best Western standards. Perhaps they feel since they got their certificate of excellence in 2015 they no longer had to try to provide a decent stay for people. All the furniture in our room was dusty and the counters in the bath were not clean. The carpets needed to be cleaned along the walls....

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Helpful?
Thank barbaragwen270
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Kinston, United States
Reviewed 26 September 2016

My daughter attends the University of South Alabama and we make frequent trips to Mobile AL. We had been staying at the BW in Saraland AL. This past weekend I booked a room for two nights at the BW in Moss Point MS, because my aunt wants to be able to take her small dog when we visit my daughter....

Review collected in partnership with Best Western
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Helpful?
Thank Regina K
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

Carthage, Mississippi
Reviewed 2 September 2016 via mobile

Staff was very friendly. The price was great, the Room was clean, the bed was comfortable, i even liked the pillows. (That has never happened before). Also had the best free breakfast of any hotel i have ever stayed in even for nearly twice the money!Only negative for the stay was that the pool needed cleaning as in cigarette butts,...

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Helpful?
Thank Dee J
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Flagship Inn

Address: 4830 Amoco Dr, Moss Point, MS 39563-9572
Region: United States > Mississippi > Moss Point
Price Range: £53 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Flagship Inn 2.5*
Number of rooms: 78
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Also Known As:
Best Western Moss Point
Moss Point Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Flagship Inn staff and other travellers.
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5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I stayed in were good”
 of 5 bubbles JeffR802, 11 Jul 2016 | Read review
“If you have a guest who is physically challenged, make sure you request a room on first floor.”
 of 5 bubbles Stemar78, 27 Jun 2016 | Read review
“Chose a different Hotel”
 of 5 bubbles I9857VUjamesd, 5 May 2016 | Read review
“good location”
 of 5 bubbles aryahi50, 1 Apr 2016 | Read review
“Talk to desk Clerk about special requests.”
 of 5 bubbles morrisk7, 23 Jan 2016 | Read review
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