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Holiday Inn Express New Albany

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Traveller (19)
Room & Suite (27)
Pool & Beach (4)
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Overview
  • Excellent48%
  • Very good23%
  • Average14%
  • Poor7%
  • Terrible8%
Travellers talk about
“pizza delivered”(2 reviews)
“parking lot”(7 reviews)
“gas station”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express New Albany
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express New Albany
Special Offer: Book Direct and Save
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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Traveller rating
58
30
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10
11
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LanguageEnglish
58
30
19
10
11
Show reviews that mention
All reviewspizza deliveredparking lotgas stationdefinitely stay here againroom was nice and cleana pet friendly hotelbreakfast roombusiness tripwe've stayedupon checkwould recommend this hotel to anyonean upgraderoad tripbreakfast was deliciousother hotelsnon smoking roomdesk clerk
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1 - 5 of 128 reviews
Hotel's Favourite
Reviewed 3 weeks ago

I stayed only one night at the Holiday Inn Express in New Albany while traveling on business, but found it to be one of the friendliest and most welcoming places I have ever stayed! Even though I arrived fairly late at night, the lady at...More

Thank CultureVulture
Reviewed 3 weeks ago

The rooms had a mildew smell and the a/c struggled. The room was clean. The bed was comfortable, but the pullout sofa was a joke. Do not count on actually using the sofa as a bed. The staff made the stay. They meet all of...More

Thank Kristie H
Response from IHGService, Guest Relations Manager at Holiday Inn Express New AlbanyResponded 1 week ago

Hi Kristie H, Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the service provided by our staff, the cleanliness of our rooms, and the condition of our beds,...More

Reviewed 4 weeks ago

The room was fine, the property needs work. What made our stay awful was the security threat we faced and then the lack of empathy from the staff (general manager included). Our hotel room door did not require a key to enter and could be...More

Thank Bri L
Response from IHGService, Guest Relations Manager at Holiday Inn Express New AlbanyResponded 2 weeks ago

Hi Bri L, Thank you for your stay and for taking the time to share your experience with us. I am sorry to read that our services did not live up to your expectations. Please allow me to follow up on your concerns and have...More

Reviewed 4 weeks ago

We spent one night here earlier this week after checking hotel options from the road. The good reviews of this one helped us decide and overall we were happy with our choice. The young woman behind the desk gave just the kind of southern welcome...More

Thank Roger G
Reviewed 12 February 2018

After a long and tiring day on the road, it was wonderful to be able to relax for the evening. The stay was enhanced by the help of Andrea who was the desk clerk and was a great help with her advice about local spots.

Thank John J
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Most Booked Properties in New Albany
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$87 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (27)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Posting guidelines
Room Tips
"Check to make sure your door is locked before you stay"
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"Ask for restaurant advice."
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"We were on the first floor and it was very quiet."
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"Be on the lookout for BUGS once you get to your room..."
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