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Embassy Suites by Hilton St. Louis Airport

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Embassy Suites by Hilton St. Louis Airport
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811 Reviews from our TripAdvisor Community

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Showing 805: English reviews
Baltimore, Maryland
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed yesterday NEW

I'm a Embassy Suite fan. I'm trying to visit all of them or at least it seems that way. For a while I got disillusioned with Embassy Suites because the quality was going down. WE'll the quality all depends on what part of the country you're in. After visiting the last two, I'm once again a fan of ES's. Check-in... More 

Helpful?
Thank MarylandVacation
New York City, New York
1 review
Reviewed yesterday NEW

Coffee at breakfast was really bad. I'm not a coffee snob either. Checkout staff was rude. Our hallway was under construction at check in. Plastic on the floor and people putting up wallpaper right outside the room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank O9024LO

Travellers are raving about these Bridgeton hotels

Mooresville, Indiana
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW via mobile

Corvelle was doing a great job keeping up with night reception . He had great people skills . Definitely need more people like him. Enjoyed our stay at the hotel. Suite was very nice. Hotel food was really good as well. Front desk staff was very helpful. Everyone we ran into was always smiling and made us feel welcome

Helpful?
Thank meganroadrunner1979
Nashville, Tennessee
1 review
Reviewed 1 week ago

The staff provided a seamless customer service experience throughout the duration of our trip!! They were all personable and professional. The made our stay there during our Thanjsgiving Day travel perfect!!! We were THANKFUL that we stayed there.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 615Jocelyn
Columbia, MO
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This property was just what we needed at a good price. We travelled to St. Louis to catch an early flight the next morning...so much easier than a 3 am drive from our house. The desk staff were amazing, even phoning our room to see if we needed anything. Prior to arrival I needed to phone the hotel, and Jordan... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sallyninepatch
Lubbock, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Front staff was nice. Location of hotel was good, but cleanliness was not what you expect from and Embassy Suites. Our second night we arrived to a room that had obviously not been cleaned, no soaps, or clean towels. Little disappointed, but not terrible.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hector D
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

Hector D... I appreciate you taking the time to write a review about your recent stay with us. I apologize for the lack of service you received. I can assure you this is not the standard. I will follow up with the housekeeper assigned to clean you room to ensure this was an isolated incident. We hope to see you... More 

Washington DC Area
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Needed to be near the airport for very early morning meeting. Chose ES b/c of the brand. Great manager's reception. Beautiful, spacious room...Comfy bed. Very modern decor....Open/inviting bar atmosphere. As always, great breakfast...Even better wine!!! Although there is construction/renovation work, it went unnoticed...Seriously! The AP shuttle runs every half hour, but readily agreed to take me at a semi-off schedule... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gerris_kid
1 review
Reviewed 2 weeks ago

Although hotel was under construction at the time, the Staff makes great impression and reason to return. From check-in to check-out, we were made to feel top priority. I would recommend this hotel to others.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank lenoram160
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

Thank you for the nice review of our hotel. The renovation will be completed in January so we hope to see you back then. Thank you Ryan Johnson General Manager More 

Atlanta, Georgia
1 review
Reviewed 2 weeks ago

The first room smelled like mildew. We were given another room on the 2nd floor. Then they started construction on the 2nd floor and hazardous fumes were in the hallway. The maganger never offered to change rooms again. Our room was either not cleaned or half cleaned.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank briancB2937ST
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

briancB2937ST... Thank you for taking the time to review our hotel. I apologize the stay was not up you your standards or ours. We are currently going through a slight renovation and do apologize that it negatively impacted your stay. We hope you will give us another chance the next time you are in the area. Thank you Ryan Johnson... More 

Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Hotel is under construction which we knew of. We didnt know our room would have a couple of large red stains on the carpet and a stained up couch. Not very inviting to sit on. The bathroom floor was very dirty there's no way it was cleaned and we found a part of a condom wrapper on the floor by... More 

Helpful?
1 Thank bwillis0107
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

bwillis0107.... I apologize for your recent stay with us. I can assure you this is not the standard in our hotel. I have spoken with my housekeeping staff to ensure this doesn't happen again. We hope you will give us another opportunity the next time you are in the area. Thank you Ryan Johnson General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suits St. Louis Airport hotel is located just two miles from Lambert International Airport. Located in Bridgeton, Missouri with easy access to St. Louis. Guests can enjoy two-room suites, complimentary cooked-to-order breakfast, nightly Evening Reception with complimentary drinks and on-site restaurant, Anne Morrow's. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis Airport

Address: 11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: £100 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton St. Louis Airport 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Embassy Suites St. Louis - Airport Hotel Bridgeton
Embassy Suites Bridgeton
Bridgeton Embassy Suites
Embassy Suites By Hilton St. Louis Airport Saint Louis/Bridgeton, MO
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton St. Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest available floor, away from I-70”
 of 5 bubbles Leeskibike, 8 Nov 2016 | Read review
“Pull back the mattress from the wall and check between the mattress and box spring for bed bugs before you bring your luggage in the room.”
 of 5 bubbles djschlachter, 7 Nov 2016 | Read review
“Noisy, dirty and strange!”
 of 5 bubbles ivblueyes, 7 Oct 2016 | Read review
“There are none. We changed rooms once as a/c did not cool properly.”
 of 5 bubbles 18LindaH18, 28 Sep 2016 | Read review
“Room 409 too close to other rooms to have curtains open. No privacy. Had to keep curtains shut”
 of 5 bubbles WklyBusinessTrvler, 10 Sep 2016 | Read review
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