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I am in Cape Girardeau, MO, a few times a year. The Candlewood Suites Hotel was the only hotel with rooms available for our most recent visit. I paid about double what I normally pay in town, and had (somewhat) higher expectations. Upon arrival for...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Cape GirardeauResponded 3 weeks ago
Thanks for choosing Candlewood Suites and leaving feedback. Check-in should've made an impression and I'm sorry our Reception team missed the mark to make it seamless on this occasion. I recognize too that you're upset about the state of the furniture and this,...More
Traveling for business and reservation was made through corporate travel service. Walked into room and immediately walked back to front desk. The room had a smell, looked dirty and furniture was old and damaged. As a female traveling alone, I wasn’t comfortable with a first...More
No breakfast, freeway noise prevents a restful sleep and the quality of the furniture was horrific! The price charged for value provided is way out of sync. While this was my first stay at a Candlewood, I expected more as an IHG member. I will...More
Thank Patrick O
Response from IHGService, Guest Relations Manager at Candlewood Suites Cape GirardeauResponded 27 April 2018
Thanks for choosing us for your lodging needs. I'm glad to see your satisfactory rating for our staff's service level. On the other hand, I'm sorry for the inconvenience caused by the quality of our furniture and the freeway noise. While I also...More
Workers were friendly enough, noise level was a little louder than usual, exercise room was nice, no breakfast but they did have coffee in the lobby. There is a lot of places to eat and a target close by.More
Response from IHGService, Guest Relations Manager at Candlewood Suites Cape GirardeauResponded 16 April 2018
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More
Short stay for Business trip to Cape Girardeau. This is a standard-issue Candelwood. I stay at them a lot / know what kind of hotel it is/isn't.
Their advertised rates are *high* for what you'd normally see from a Candlewood-grade extended stay hotel.
Response from IHGService, Guest Relations Manager at Candlewood Suites Cape GirardeauResponded 6 January 2018
Thanks for choosing Candlewood Suites Cape Girardeau MO and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with the rooms soundproofing, general upkeep and level of service received. All the issues...More
Our beautiful Candlewood Suites hotel is located in historic Cape Girardeau in Southeastern Missouri. Cape Girardeau is bordered on the east by the mighty Mississippi River, 90 Minutes South of St. Louis. The …Moreonly all-suite hotel in the area, the Candlewood Suites® Cape Girardeau hotel's spacious suites offer travelers room to work and a place to relax, as well as convenient access to the best attractions in Cape Girardeau, MO. The hotel's location is just off I-55, Exit 95, in Southeastern Missouri, convenient to the West Park business district, as well as St. Francis hospital and Southeast hospital. Business travelers appreciate such amenities as free high-speed, wireless Internet access and a 24-hour Business Center with printing capabilities. Our Extended Stay travelers love the Comforts of Home with our full kitchens in every Suite!The hotel's Cape Girardeau location is also exciting for leisure travelers. Nearby Southeast Missouri State University provides year-round opportunities for sporting events and cultural activities. Nature lovers enjoy the area's beautiful vistas and numerous parks, including the Trail of Tears State Park. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
I booked my room online, and the total was $167.33. I had a king sized bed, kitchenette, a couple of nice flat screens, and a nice work area. The bathroom had a tub/shower, but can't recall if it was a Jacuzzi. I didn't... More
I booked my room online, and the total was $167.33. I had a king sized bed, kitchenette, a couple of nice flat screens, and a nice work area. The bathroom had a tub/shower, but can't recall if it was a Jacuzzi. I didn't check in until 1:20 AM, as I was in Cape Girardeau on business that week and had to stay an extra day. The Hampton Inn I had been staying at was full, as was the Holiday Inn Express, so I wound up here. Very nice hotel, and the bedroom was dark and quiet. It isn't within walking distance of anything, which probably is a good thing if you want a good night's sleep, but still handy just off the interstate. There's no continental breakfast, but I would consider staying here again the next time I am in town.