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Sheraton Clayton Plaza Hotel St. Louis

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1 room 2 adults 0 children
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Sheraton Clayton Plaza Hotel St. Louis
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649 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Clayton Plaza Hotel St. Louis
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Showing 646: English reviews
San Antonio, Texas
Reviewed 23 July 2012

We had a great stay at this hotel. The service was super friendly...even to our dogs. Had a reasonable Wash U rate for when we were visiting the university. I had booked us at a differently hotel, but that one was going to charge us $125 for our dog....when the room itself was only $105! The Sheraton didn't do that,...

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Thank Julie S
Chicago, Illinois
Reviewed 21 July 2012

Stayed here for 2 nights. The pros and cons were pretty balanced. If I could give a 3.5 rating, I would. Pros: *great Wash U rate *good, safe location..... close to Wash U, Forest Park (Zoo, Muny, Art Museum, etc), Delmar Loop, Barnes Hospital, Children's Hospital *1.5 miles from the fastest/most efficient/best McDonald's I have ever been to (1595 S...

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1Thank 4Bubbles
CHarperGM, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for all the great feedback both good and not so good. The carpets being so light are a challenge and we have just increased our carpet cleaning to every 60 days in all the guestrooms and cooridors with a better process as well so you should see a marked improvement. Being an older hotel (no excuses) with older...

Palm Harbor, Florida
Reviewed 20 July 2012

I have been in this hotel before and have seen the service quality going south. went to the bar for a couple of drinks and signed the bill to be charged to my room, went to bed at 11:30pm and around 1:30am got a call from the front desk asking me how I was supposed to pay,I was upset for...

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1Thank Eric A
CHarperGM, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

This was relating to a guest that paid cash for his room and wouldn't give us a credit card to cover any significant incidentals over and above the $20.00 we request to cover the basic like internet, parking, etc. The bar tab was over $100 and the guest signed it to his room and left the bar before we could...

Baton Rouge
Reviewed 16 July 2012

Very friendly and helpful staff. Clean, comfortable room. Great location near Metro line; we had no need for a car. Small but adequate and clean fitness room. I would definitely stay here again.

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Thank Mary S
Orlando, Florida
Reviewed 25 June 2012

Checking in was very confusing as they kept talking about their super sleeper bed which turned out to be the same as any other hotel bed. The rooms were small and the bathroom was even smaller. The parking gargage which cost $14/night was confusing and very difficult to get out of. They tried to get us to accept a $5...

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Thank sleepingdogsfla
Management response:

Thank you for the feedback. I wish I had more specifics relating to your comments so I could address, but we do have some "Cozy" queen bedded rooms as indicated on the reservation site with the square footage and price those rooms signficantly under our king and double queen bedded rooms. Wish I could make those rooms bigger, but we...

Rochester, Illinois
Reviewed 20 June 2012

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1Thank Dan L
San Diego, CA
Reviewed 18 June 2012

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Thank Jadbow
Nesconset, New York
Reviewed 17 June 2012

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Thank Ridgbie1
Management response:

Cape Girardeau, Missouri
Reviewed 12 June 2012

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Thank Kristy N
Chicago, Illinois
Reviewed 12 June 2012

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Thank 35805mark

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Clayton Plaza Hotel St. Louis staff and other travellers.
1 question
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Raleigh, North Carolina

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Questions? Get answers from Sheraton Clayton Plaza Hotel St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would be nice to have refrigerators/microwaves in the rooms.”
 of 5 bubbles pattidarnell, 22 Mar 2017 | Read review
“Don't get a room on the 6th floor; don't pay for parking, the parking gate is always open.”
 of 5 bubbles D7356YAlarrym, 20 Feb 2017 | Read review
“Try different Starwood property”
 of 5 bubbles Aamar_12, 19 Nov 2016 | Read review
“Through mid-2017, I would request a room on a low floor so you can walk up the stairs.”
 of 5 bubbles jag343, 4 Nov 2016 | Read review
“Club Level!”
 of 5 bubbles 5617Sarah, 23 Aug 2016 | Read review
5 of 5