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Holiday Inn Columbia East

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#11 of 35 Hotels in Columbia
Certificate of Excellence
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220 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

After being on the road for 12 hours I pulled into this Holiday Inn that had been reserved by my company. The company card had not been charged and due to credit card charging policies of the hotel, the night clerk, Marissa, was unable to bill the room to them. I was upset and frustrated with the circumstance. Marissa explained...

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Helpful?
Thank tsyoung240
Melony R, General Manager at Holiday Inn Columbia East, responded to this review

tsyoung240 thank you so much for the review! It sounds like the confusion with billing had the potential to ruin your entire stay, and I'm so happy to hear that Marissa ensured that this did not happen! Marissa is a shining example of the customer service we strive to provide here at the Holiday Inn East. She is our Front...

Saint Louis, Missouri
Reviewed 1 week ago

Once again, I was very pleased with the service the hotel gave and I would recommend this hotel to just about everyone. I also enjoyed the in house restaurant, the food is really good and it is very convenient for someone that doesn't have to go out of the hotel to get food. They also bring the food to your...

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Helpful?
Thank kayom82
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

kayom82, Thanks a million for the flattering review, and the recommendation! I'm very glad to see you've repeatedly enjoyed your stays here and had a taste of Kem's Restaurant. We're all about comfort here and I think we can all agree that making the trek out into this cold weather is not comfortable, so room service was the right choice....

Kansas City, Kansas
Reviewed 4 November 2016

Left a personalized message wishing me luck for an interview. Was incredibly thoughtful. Very cheap on Hotwire with great value. Also appreciated the Keurig in each room. Hotel was clean and easy to access and was away from majority of traffic.

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Helpful?
Thank spritchett90
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

spritchett90, I'm so happy to hear you had an overall enjoyable stay and liked the cleanliness and location of our property. I hope the interview went well, too! We'd love to have you back someday if you're ever in the area again!

Raleigh
Reviewed 31 October 2016

While passing through we stopped here and found the hotel to be very nice, we'll appointed, and comfortable. The on-site restaurant was also enjoyable for both our dinner and breakfast with good cheerful service. WiFi was troublesome but they should have that worked out. We won't hesitate to stop here again on our way through.

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Helpful?
Thank UngavaNC
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

I'm so glad you chose to stop and stay with us, UngavaNC! Thanks so much for leaving us your review, and I'm very happy to see you had a comfortable stay and also got the chance to try Kem's Restaurant. So sorry for any issues you had with the WiFi. Don't ever hesitate to ask our front desk staff for...

Saint Louis, Missouri
Reviewed 24 October 2016

I stayed for 2 nights while doing some business at the university. The hotel was easy to find and was only 10 minutes from the campus. Check in went with out issue and I was in a nice, clean well decorated room. I slept great the room included a microwave & fridge. Pretty friendly staff although it seems a bit...

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Helpful?
Thank Geotreo
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Geotreo, Thanks for staying with us and an extra thank you for your review! I'm happy to hear you had a good stay overall, and liked our location, rooms, and staff. I see you also had the chance to try out Kem's Restaurant! So sorry about the lighting in the parking lot, we recently had some issues when our construction...

Martinsville, Indiana
Reviewed 10 October 2016

Unlike most desk clerks we have encountered, we found the one at this property to be very impersonal. She seemed more concerned about being "professional" than friendly. Our room was clean, quiet, and well lit. The property has its own restaurant. There are not many other dinning choices without driving back to Columbia. We have stayed at many Holiday Inn...

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Helpful?
Thank Ken A
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Ken A, Thanks so much, we truly appreciate the 4 stars! I'm sorry the representative you spoke to seemed impersonal, I'll be sure to take this to our next front desk meeting to talk about it with the team. While there aren't a lot of businesses in the immediate vicinity of the hotel, it is just about a 5 minute...

Reviewed 10 October 2016

My wife and I were in town for a wedding and I have to say the whole place was clean and neat. Our room was large, clean and comfortable. All the staff, the front desk girls, the waitresses and bartenders and the maid were very friendly and nice. The restaurant had a good selection of good food priced very affordably....

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Helpful?
Thank Rich M
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks, Rich M! I'm so glad you chose to stay with us while in town for the wedding, and even more glad that you had such an enjoyable stay! "Clean" will always be our favorite compliment, and I'm so happy you had a good experience from the staff in all departments. We've got a very hardworking team here, and love...

Reviewed 26 September 2016

We visited Columbia for Parents Weekend and a Tiger game vs. Delaware State. From Samantha and Marissa at the front desk, to Sheryl in Kem's in-house restaurant, to Champagne who manages housekeeping, everyone at the Holiday Inn East made our stay most enjoyable. It's a nice property in a convenient location. Very clean, very comfortable, very accommodating. Our sincere thanks...

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Helpful?
Thank Shamus H
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Shamus H, And our sincerest thanks to you for such kind feedback! I can't wait to hang your review up on our Wall of Recognition, and I'm so happy our staff in all departments was able to make your stay so enjoyable. We strive for the utmost in cleanliness and I'm so glad our efforts did not go unnoticed. We...

Reviewed 15 September 2016 via mobile

Upon arrival, the staff was very nice and welcoming. The lobby was new and open. The room was clean. I had dinner in the on-site restaurant. The flat bread pizza was quite tasty! The location is right off expressway. However, there is nothing around the hotel. After exploring the area, it is not far from very far from populated areas...

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Helpful?
Thank Paris B
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thank you so much, Paris B! We appreciate you letting us host you, and all the nice things you have to say about our property! Our staff works really hard so we truly appreciate the acknowledgment. I'm happy to hear you liked the flat bread pizza, I would strongly recommend trying the Smoked Chicken Nachos next! You're right that the...

Saint Louis, Missouri
Reviewed 12 September 2016

The hotel was clean and staff were enjoyable upon check in. We just stayed for one night and spent a large chunk of that time at the game. The only negative would be that the bar only stayed open until 10:30. The game started at 6:30 and when we showed up and wanted a nite cap they were not open...

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Helpful?
Thank Sonny A
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Sonny A, Thanks for staying with us, and thanks for sharing your feedback! I'm pleased to hear you liked our staff, and the overall facility. It is true that Kem's Restaurant closes at 10:30, but the bartenders may use their own discretion to extend that time, especially if there's a crowd at the bar. I've forwarded your comments to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Columbia, MO Hotel's Location Delights Mizzou FansWhen driving into Columbia, end your journey at the Holiday Inn® Columbia - East hotel and enter a world of warm hospitality and incredible convenience. Situated off I-70, only six miles from the University of Missouri and the unique downtown area known as The District, this hotel is an inviting home away from home in Columbia.In addition to the hotel's accessible location, guests also appreciate its beautifully sophisticated, modern design that transforms an ordinary hotel stay into a memorable vacation. The hotel's corporate guests can work efficiently thanks to free wired and wireless Internet access and the 24-hour Business Center. Major corporations, such as Shelter Insurance, State Farm, Kraft Foods, IBM and ABC Laboratories, are all within 10 miles of the hotel, making travel a breeze. If you need to host your own event, you can use one of the hotel's three meeting rooms.In Columbia, MO, exciting urban fun abounds! You can hear fabulous live music at The Blue Note, splurge at The Mall in Columbia or sip wine at the gorgeous Les Bourgeois Vineyards. For outdoor fun, show off your swing at Lake of the Woods Golf Course, just one mile from the hotel's location. Columbia, Missouri also hosts enjoyable annual events, such as the Show-Me State Games and the Roots 'N Blues 'N BBQ Festival.After a busy day, return to the hotel to relax in the heated, indoor pool and whirlpool or work out in the 24-hour Fitness Center before indulging in a delicious meal at Kem's Restaurant. Book now to enjoy this inviting hotel's excellent location in Columbia, Missouri. ... more   less 

Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201
Region: United States > Missouri > Columbia
Price Range: £76 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Columbia East Hotel Columbia
Hotel Style:
#6 Romantic Hotel in Columbia
#8 Business Hotel in Columbia
#9 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbia East staff and other travellers.
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Huntington, Indiana

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Questions? Get answers from Holiday Inn Columbia East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the 5th floor was awesome.”
 of 5 bubbles Geotreo, 24 Oct 2016 | Read review
“All the rooms appear to be nice.”
 of 5 bubbles 254shamush, 26 Sep 2016 | Read review
“The rooms on the side away from I-70 are quieter.”
 of 5 bubbles Dave11974, 20 Jul 2016 | Read review
“Hooters restaurant 5 minutes away.”
 of 5 bubbles X8293ZJroberts, 11 Jul 2016 | Read review
“Make sure the bedding has been replaced.”
 of 5 bubbles GaryM1970, 9 May 2016 | Read review
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