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Extended Stay America - St. Louis - Westport - Craig Road

61 reviews
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Traveller (38)
Room & Suite (25)
Pool & Beach (2)
Overview
  • Excellent8%
  • Very good8%
  • Average9%
  • Poor24%
  • Terrible51%
30 Oct 2017
“Not comparable to other ESA, plus Walk-up rate cheaper than advance, online rate--Really?”
28 Jun 2017
“Not as expected”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - St. Louis - Westport - Craig Road
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (61)Write a Review
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1 - 5 of 61 reviews
Reviewed 1 week ago via mobile

Good rate for a night. No ice bucket or cups or coffee maker in the room. Clean room and quiet location. I would not want to stay more than one night tho. If you did stay for more than 1 night....being your own kitchen supplies,...More

Thank Jodi K
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 1 week ago

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should...More

Reviewed 3 weeks ago

The hotel is at great location and the conditions are fine. The rooms are clean and provide all usual amenities for Extended Stay. The management and employees are very nice, Alicia was helpful for anything that comes up on the way. I spent in this...More

Thank nesanesa2018
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 2 weeks ago

Thank you for reviewing your visit to Extended Stay America. We loved reading that you felt you got a great deal by choosing to stay with us and our ideal location was a perfect match for all your needs. On behalf of everyone here, we...More

Reviewed 3 weeks ago

The Extended Stay suites on Craig Rd was a nice place to stay for the price. The staff was very friendly and helpful. The room was recently redone and looked nice. The building maintenance or construction was a little suspect, but still livable.More

Review collected in partnership with Extended Stay
Thank rodneyk676
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 3 weeks ago

Rodney, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff and that we were able to meet your expectations at a great price. Everyone from our team has...More

Reviewed 4 weeks ago

Excellent service and staff (Burgundy, Alesia and Lilly, the ones I me). This place has ALL the amenities u need to call home for the time u stay. I would recommend it again and will be back myself if i need too. Go & try...More

Review collected in partnership with Extended Stay
Thank latoyac60
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 4 weeks ago

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure hosting you at Extended...More

Reviewed 23 November 2017

If you want safe, quiet, professional and friendly kind of stay, this is the place!!! I have never experienced this level of friendliness and professionalism I a staff. There is someone always available.More

Review collected in partnership with Extended Stay
Thank karenwC456UD
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 24 November 2017

Thank you for choosing Extended Stay America and sharing a fabulous review. When it comes to customer service, we are fortunate to have a team that understands the true meaning of hospitality and simply wants every guest to have the best stay possible. Feedback like...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$61 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (38)
Room & Suite (25)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"I am handicap and this hotel commentated my needs."
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"There are much nicer hotels in the area."
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"If you need extended lodging, this particular hotel has a STEEP discount if you book 60+ days (almost 50% off..."
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"never stay here unless you want flees."
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