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BEST WESTERN PLUS Capital Inn

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BEST WESTERN PLUS Capital Inn
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442 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Bowling Green, United States
Reviewed 4 May 2016

I have stayed at this motel on 3 separate occasions and enjoyed each stay immensely. The staff is very helpful in every way. The breakfast is always delicious and the breakfast area is kept extremely neat. The Chef is very friendly and helpful as well.

Review collected in partnership with Best Western
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Thank Linda F
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Linda, Thank you for your great 5 star review of our hotel! We thank you for your continued business and compliments on our staff and full hot breakfast. We look forward to seeing you next time!

Phoenix, Arizona
Reviewed 3 May 2016

A colleague and I spent 3 weeks at this property, while on business travel. I was extremely impressed with the friendliness, responsiveness and caring of the staff. I was especially impressed with Chef Michael, who greeted us each morning with a delicious hot breakfast and expressed genuine interest into how we were doing each day. Also appreciated Kelsey, who went...

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Thank jmsgaz
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great 5 star review! We thank you for your compliments on our Chef, Michael as well as Kelsey, our front Desk Manager and Director of Sales. We hope to see you again next time you are in Jefferson City!

Albany, Missouri
Reviewed 1 May 2016

Property was clean, well cared for with friendly and helpful staff. Bed quality is a priority for us, and these beds were very good, providing a good night's rest. Breakfast was very good. The hotel location was perfect for our needs. Very easy to get into and out of the property. We will definitely use this hotel again when visiting...

Review collected in partnership with Best Western
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Thank cranker1
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review! We thank you for your compliments on our caring and helpful staff, Serta Beauty Rest mattresses and full hot breakfast! We look forward to seeing you next time you are in Jefferson City!

Reviewed 30 April 2016

I'm a picky person, this place was very clean. It met my expectations! The tub and sink were deep and accommodating for my height (6'5). The buffet breakfast was also nice. I would highly recommend this place it will defiantly be my go to when in that area.

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Thank Kelly S
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Kelly, Thank you for your great 5 star review and recommendation to other guests! We are lucky to have such a great housekeeping staff that takes pride in their work. We thank you for your compliments on our full hot breakfast as well. We hope to see you again next time you visit Jefferson City!

sheldon, United States
Reviewed 28 April 2016

This was au unplanned visit just to see what the capital of the great start of Missouri was like. I a Best Western on a maps program and I'm glad I did. I just dropped in with no reservation and was greeted by a very nice lady at the desk. She holed me up with a very nice room quickly....

Review collected in partnership with Best Western
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Thank Marc B
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Hi Marc, Thank you for your great 5 star review! We are so glad that you enjoyed your trip to our Capitol and also enjoyed our spacious suite-style rooms and friendly staff during your visit. We hope you will come back to Jefferson City (maybe to see the Missouri State Penitentiary) or even in June/July for our iconic "Thursday Night...

ZSt. Louis, United States
Reviewed 25 April 2016

The night staff was awesome! They went out of their way to help, guide and care for us. Ratings would have been a 10 except for the morning housekeeper who kept excessively banging on our door at 9 AM on the dot. Then when we got a late start at 11am, no one came back to service our room.

Review collected in partnership with Best Western
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1Thank Dan A
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Dan, Thank you for your great 4 star review! I thank you for your compliments on our front desk staff! I will speak to our head housekeeper about the knock at your door at 9AM. Our staff is trained to wait until 11am to knock (and I see we had a new staff member servicing your room that day). I...

Saint Louis, United States
Reviewed 25 April 2016

I stay here frequently and have never had a complaint. Staff is friendly and always quick to serve you when you arrive. Very nice hotel and a great breakfast too! Close to everything I need to be close to in town!

Review collected in partnership with Best Western
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Thank Sarah G
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Sarah, Thank you for your great 5 star review! We thank you for your continued business and compliments on our friendly staff members and full hot breakfast. We look forward to seeing you next time you are in Jefferson City!

Nixa, MO
Reviewed 24 April 2016

Professionally run facility with great staff who are empowered to make things right for the hotel's guests. I inadvertently booked Friday night when I only needed Saturday night. They initially charged my card, but when I showed up on Saturday they reversed the charge for my previous reservation, then put me in a very nice room with chair/love seat lounge...

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1Thank Efusco
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great 5 star review! We are so glad our staff was able to fix your reservation and get you into one of our over-sized suite-style rooms for the night. We are glad you enjoyed our free high-speed internet access as well. We thank you for staying with us and hope to see you again soon!

Mineola, tx, United States
Reviewed 24 April 2016

My wife and I was in Jefferson City on business and stayed overnight here. It was very nice to have coffee when I get up The breakfast was delicious. I enjoy having biscuits and gravy. It is so nice to have to have a good breakfast and have it convenient right in the motel. The accomodations can't be any better...

Review collected in partnership with Best Western
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Thank Roger W
BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Roger, Thank you for your great 5 star review! We are delighted to see that you enjoyed our premium coffee and full hot breakfast! We hope to see you again soon!

Kennett, United States
Reviewed 18 April 2016

Lady that checked us out of our room was very accommodating to some unplanned special needs we encountered. We come to Jefferson City 2-3 times per year and have for some time. When possible we try to stay at the Best Western PLUS Capital Inn. Our experience there has always been positive both people and facility have met or exceeded...

Review collected in partnership with Best Western
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Thank Jim D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Capital Inn staff and other travellers.
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10 months ago
Peoria, Illinois
11 months ago
Kimberling City, Mo
over a year ago
11 months ago
Peoria, Illinois
11 months ago

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Questions? Get answers from BEST WESTERN PLUS Capital Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were several who stayed here at the same time I did and I didn't hear any complaints.”
 of 5 bubbles D3419TDstepheng, 13 Mar 2017 | Read review
“I stayed on floor 3 and it was very quiet.”
 of 5 bubbles P1946ZSscottw, 1 Mar 2017 | Read review
“always go for the top floor, I hate it when there are elephants in the room above me!”
 of 5 bubbles mtoye, 15 Nov 2016 | Read review
“the odd rooms face the rear and away from the roads.”
 of 5 bubbles meyerwm, 13 Nov 2016 | Read review
“South facing rooms are quieter - away from the highway.”
 of 5 bubbles Tedstravelblogs, 20 Sep 2016 | Read review
5 of 5