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I am attending a conference here and staying at the hotel. I lost my wallet yesterday, and reached out to the front desk who connected me with security. I immediately was reassured with how seriously the situation was being treated. Someone searched the areas where...More
Response from Beth M, Manager at Kansas City Marriott DowntownResponded yesterday
Thank you very much for your review. I am happy to hear that you received your wallet back and that everything was intact. I am delighted that Jeff and George were able to assist you and that they were keeping you informed along the way....More
Lovely Hotel... Staff were really nice and helpful. Concierge Lounge was well stocked breakfast and Evening appetizers were very filling and Mike and Lupe made our time In the lounge very pleasurable. Our room on the 16th floor was very clean and comfortable.More
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 3 days ago
Thank you for your review. We are delighted that you had a wonderful stay at the Kansas City Marriott Downtown. It is very nice to hear that Mike and Lupe made your experience in the Concierge Lounge pleasurable and that they were brilliant hosts. We...More
We were in town for the Big 12 basketball tournament and the location was fantastic. The lobby area and elevators appear newly renovated but the guest rooms are showing their age. Service was great for check in and valet.More
Thank Kari W
Response from David T, Manager at Kansas City Marriott DowntownResponded 4 days ago
Thank you for taking the time to post your feedback. We are glad that you had a good time while in Kansas City for the BIg 12 tournament and that our location worked out well for you. Thank you for the nice comments about the...More
Was in KC for a convention. Check in as a Gold member was smooth and uneventful. Nice room and staff was helpful. Restaurant was ok, I heard some of the conventioneers complain about the service or lack of service they received in the VIP room,...More
Thank Mighty D J
Response from David T, Manager at Kansas City Marriott DowntownResponded 1 week ago
Thank you for taking the time to post your comments. We are glad to hear that you enjoyed your stay and that our staff took good care of you. He hope to have the opportunity to serve you again should your travels bring you back...More
The hotel is centrally located in downtown, which was good. This is my 2nd me staying in this hotel in the last year. I really think the rooms could use some renovation. Also, while I was there getting ready for a shower, I realized that...More
Thank HM H
Response from David T, Manager at Kansas City Marriott DowntownResponded 2 weeks ago
Thank you for taking the time to share your feedback with us. I do apologize about the issue with the water, that is not a usual occurrence and I am aware of an issues we had with the city water pressure dropping recently which may...More
Response from game_changer_3 | Reviewed this property |
yes, that which you carry wherever you like. The problem is though, not many mirrors in the room. In fact, there was no mirror in the room, just one in the bathroom , which gets all cloudy after you take shower.
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and Sea Life. Union station right next to Crown Center has Science City, which is great for children. We look forward to seeing you in the near future.