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Extended Stay America - Kansas City - Country Club Plaza

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Traveller (36)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent19%
  • Very good18%
  • Average26%
  • Poor17%
  • Terrible20%
Travellers talk about
“full kitchen”(11 reviews)
“self catering”(2 reviews)
“kitchen stuff”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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All reviewsfull kitchenself cateringkitchen stuffcoffee maker in roomcountry club plazastove topoatmealroom was cleanawesome locationhome away from homethe holiday innbreakfast barone night staythe general managerrestaurants and shoppingsprint centershowtime
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51 - 55 of 166 reviews
Reviewed 27 December 2016

Coffee pot didn't work, the room was filthy with trash under the bed and chair. The bathroom was gross and the "hardwood floors" were sticky. Had to ask for utensils and cooking items. The room smelled like bubble gum, and the sheets didn't fit the...More

1  Thank LWS1124
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 29 December 2016

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be retraining our team to...More

Reviewed 8 December 2016

I was told by the check-In lady, if we needed any kitchen items just let her know. Last time we stayed here they were already in the room. If we had wanted to cook anything for ourselves or warm anything we brought back to our...More

Thank Janice G
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 27 December 2016

Thank you for your recent review of your stay. Please know that we are sincerely sorry that the change in policy on dishes was an issue. Your comments were reviewed by the staff, and we will explain why we need to insure the cleanliness of...More

Reviewed 5 December 2016

It was clean friendly and great location. I stayed in a different Extended Stay in KC and it was horrible. I did let the GM know and he said he is working on making that one a better place. I will always stay at this...More

Thank Rita A
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 8 December 2016

Thank you for taking the time to share your experience. It is great to see you enjoyed our location, the friendliness of our staff, and how attentive our general manager. Thank you again for sharing your experience with us. We would love to see you...More

Reviewed 22 November 2016

The hotel was acceptable - not fancy. The room was clean and worked well for a one-night stay. Location is good, close to eating places, etc. The breakfast is not really a breakfast - it's just coffee and some packaged granola bars.More

Thank Ozarks_Prater
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 28 November 2016

I want to thank you for taking the time to post a review of your stay. We are sorry that you found the breakfast to be insufficient; however, we are glad that you approved of the cleanliness and location. Thank you again for your review....More

Reviewed 17 November 2016

This hotel is a bit outdated by today's standards. PROS: clean, hot water, full kitchen, effective HVAC, good location. CONS: outdated furnishings, small HDTV with HD service (analog only), turtle speed wifi (measured at 128k, see note below about how to get around this!), noisy/thin...More

Thank notgivenhere
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 28 November 2016

I appreciate you taking the time to write a review of your experience with us. We truly appreciate your comments about cleanliness, as well as, a full kitchen; however/yet, we are saddened to hear that you were not happy with the TV channel selection. Thanks...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$101 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$101 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (29)
Dining (2)
Questions & Answers
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Slee0322
17 November 2015|
Answer
Response from vguerke | Property representative |
Thank you for your inquiry! The Extended Stay America - KC Country Club Plaza location does not offer transportation services however, taxi service is available to and from the greyhound station. I am unsure of the cost but... More
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Room Tips
"Stay somewhere else."
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"It's pretty easy for sound to travel in this hotel."
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"just not room 301"
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"Ask for the quiet side of the hotel"
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