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Crowne Plaza Hotel Kansas City Downtown

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Traveller (122)
Room & Suite (70)
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Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(186 reviews)
“sprint center”(59 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (868)
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blocksgreat customer serviceupon checkbusiness tripan older hotelshuttle serviceroxannegarageconference
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11 - 15 of 860 reviews
Reviewed 1 week ago

Another great stay. Always made to feel at home by Darryl at the front end. He enjoys helping customers, and makes sure their guests enjoy their time at the hotel or getting around KC. We look forward to our annual trip to KC for sports...More

Thank SkinnyJ73
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 1 week ago

Thank you so much for taking the time to leave us your feedback. I will pass your compliments on to Darryl and his supervisors. We are so proud to have him on our team! Thank you for choosing Crowne Plaza Kansas City Downtown, and we...More

Reviewed 2 weeks ago via mobile

After a long day of travel, Kayleigh’s service at the front desk was so friendly and professional, I was relaxed right away. Also, The rest of the staff that I have encountered have been amazing. I would defiantly recommend this hotel for people who like...More

Thank Justin A
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you for this review! I'm so glad you had a nice, relaxing stay with us. Our guests are our number one priority, and I hope we made you feel right at home! Thank you for choosing Crowne Plaza Kansas City Downtown, and we hope...More

Reviewed 2 weeks ago

There are a lot of nice hotels...the key is the people! Shawnte and Rosalind at the front desk are the BEST! Why you ask? Because Shawnte will "plan your day / night" like the best concierge in the country! She knows KC well. Here's what...More

Thank Jim B
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you for this great review of our hotel! I'm so glad you enjoyed your stay with us, and I will definitely pass along your compliments of Shawnte and Rosalind. Our guests are our number one priority and we always want to make you feel...More

Reviewed 2 weeks ago via mobile

I came to town from Denver for a work seminar and my work CC was declined and I didn't have any other form of payment. Kaleigh, Jared, and Mandi at the front desk went out of there way to be super awesome and overly helpful...More

1  Thank MikeWAxium
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you so much for this great review. I'm so glad that we were able to help you with this situation, and you were able to enjoy your stay with us! Thank you for choosing Crowne Plaza Kansas City Downtown. Come back and see us...More

Reviewed 2 weeks ago

Kaleigh was friendly, professional, helpful and accommodating. Her laid back demeanor was appreciated during the busy time of a conference as was her attentiveness. You've got a gem in that young lady!More

Thank Shelley P
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you so much for this great review of our hotel! I will be sure to let Kaleigh and her supervisors know about your compliments of her. We are so appreciative of all of her hard work! Thank you for choosing Crowne Plaza Kansas City...More

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Most Booked Properties in Kansas City, MO
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$177 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$177 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (122)
Room & Suite (70)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amanda D
21 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"I loved the 10th floor. Good views and Quiet"
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"Spacious suite with a homey feeling."
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"Talk to Shawnte at the front desk!"
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"Upper Floors are nice, quiet and with good views. Suites are worth the upgrade price or points upgrade if you..."
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