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Ameristar Casino Hotel Kansas City

Traveller (92)
Room & Suite (106)
Dining (73)
About
Location
Cleanliness
Service
Value
The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Trendy
HOTEL CLASS
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
380Reviews
293Photos
18Q+A
73Room tips
Traveller rating
  • 155
  • 95
  • 55
  • 35
  • 40
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I hadn't been to Ameristar in over a year, and I remember it in its heyday. The casino was clean, but there were large parts of it "shut-down," especially upstairs. I had to change out my card at the rewards booth, and the employee was very nice as was the bartender when I
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Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas City
Responded 2 days ago
Thank you for taking the time to write a detailed review. We hope you enjoyed your visit with us overall! We appreciate your feedback and would love to hear how we can make your next visit with us a five-star experience. If you would, please share your feedback with us via our online form: https://www.ameristarkansascity.com/contact-us We appreciate you choosing to be our guest and hope to welcome you back again soon.
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I am not certain why a lot of travelers gave this hotel 1 star. I found the hotels overall amenities pretty good. I will admit that the room furniture is a bit dated and worn but the room I had was clean. The pillows for the bed were very nice and beds were comfortable. The
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Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas City
Responded 3 weeks ago
Thank you for taking the time to write a detailed review. We appreciate your feedback and will share it with hotel leadership. We are happy to see you enjoyed your stay overall. We hope we can earn your five-star review on your next visit.
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Went there because I had a free buffet to use. All of the kiosks were supposedly down for the whole day. The kiosks message said go to the counter. They were very rude, and basically said too bad. If you want a pleasant experience, go to Harrahs or Argosy. I will never go
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Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas City
Responded 4 weeks ago
Thank you for taking the time to share your feedback. Unfortunately, we had been experiencing an issue with our internet due to an off-property incident. It has since been resolved and our kiosks are back up and running! We strive to provide our guests with helpful and friendly guest service and are concerned to see we did not meet our high standards. We would like to learn more about your experience with us. If you would, please share more details and a good phone number to reach you at via our online contact form: https://www.ameristarkansascity.com/contact-us We'll share your information with casino leadership for them to reach out to you directly. We hope we can provide you with a more perfect experience on your next visit.
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The casino was just ok. The room was worse than a cheap motel6. No hot water, filthy bathroom and dated. It was just bad dirty. Truck stop bathrooms are cleaner. The TV didn't work right and the bed was like sleeping on a sack of potatoes.
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Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas City
Responded 27 Nov 2018
We are disappointed to see your stay with us was less than perfect. We strive to make each of our guests comfortable and are disappointed we did not deliver on this. We would like to share your feedback and contact information with hotel leadership to follow up. If you would, please share a good email address or phone number with us via our online form: https://www.ameristarkansascity.com/contact-us We hope we can make your next visit a more perfect one.
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The casino itself is nice- I especially liked the cloud ceiling, very realistic. The machines sucked- I didn’t win a dime. The drinks are way overpriced. The nonsmoking area was just as smoky as the rest of the casino.
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Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas City
Responded 19 Nov 2018
Thank you for taking the time to leave us a review. We apologize that your overall experience at our property was not satisfactory. We appreciate your feedback and will share your comments with our team. We hope you’ll give us another chance to demonstrate our high standards.
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Professional photo exclusively commissioned by TripAdvisorAmeristar Casino Hotel Kansas City
The Player King Suite at the Ameristar Casino Hotel Kansas City
Professional photo exclusively commissioned by TripAdvisorAmeristar Casino Hotel Kansas City
The Player King Suite at the Ameristar Casino Hotel Kansas City
Room number
Magnification mirror
Shower and toilet
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12345622
Is there smoking in the casino?
Yes, there is no smoking area up stairs also.
0 votes
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I don't know.
0 votes
Does the hotel allow pets?
No, they do not allow pets.
0 votes
If your from another state can you use your comp meals from ameristar vickburg ms.
Yes they let me utilize my Mychoice card and points I earned add up as well.
0 votes
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Do any casinos in Missouri have dice craps?
Ameristar did have dice craps when we were there, so did Harrah's and Argosy. However, the tables were often not open depending on what time of day you went to Argosy. Good luck!
0 votes
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1234
"check your room before 2 to see if cleaned, if not good luck"
"Stay at another location if you want a clean room."
"Halls are short so all rooms are not to far from ekevatir"
"Fifth floor"
"We had a corner room which was very spacious. It was a mini suite."
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12345615
PRICE RANGE
US$112 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ameristar hotel kansas cityameristar casino kansas city moameristar kansas city
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
184
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