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The Fontaine

Traveller (210)
Room & Suite (87)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Kansas City's best upscale shopping at Country Club Plaza, The Fontaine is a sophisticated, new destination for business and leisure travel. Walk across custom tile mosaics inset into the gleaming marble floor, enjoy intricately carved wood paneling and playful Renaissance artwork adorning the walls and marvel at the hand-blown Venetian glass chandeliers floating overhead. Each detail is designed to delight the senses while setting a scene of serene sophistication—a place in which guests are both dazzled and utterly relaxed.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:KC Winter Wanderlust
Hotel deals

Location

Full view
88Good for walkers
Grade: 88 out of 100
95Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
1,316Reviews
371Photos
20Q+A
35Room tips
Traveller rating
  • 944
  • 242
  • 67
  • 30
  • 33
Time of year
Traveller type
Language
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  • English
Popular mentions
This "four star" hotel is a beautiful property. . . . but the staff (including the Senior Staff) are "one-star" in quality and helpfulness. The stay (three nights with four rooms) began we checked in and found dirty laundry in the bedroom from the previous guest, a molding tray
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Response from MaurizioO208, Front Office Manager at The Fontaine
Responded 1 week ago
Hello TravelingMan049, We want to apologize for your experience during your stay and to assure you that we do not allow smoking in our hotel. Unfortunately, it does take place and it is handled swiftly and accordingly by our staff when we are notified. Furthermore, We are working closely with our housekeeping management to make sure that rooms conditions are always above standard. We apologize again and understand how frustrating and upsetting it must’ve been. We hope you allow us to host you again and give you a true idea of our standards and amazing staff. Thank you! We hope to see you in the future!
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Hotel's Favourite
The vibe. The atmosphere. If you haven’t been yet it is timeeee my friend. The view from the restaurant let alone the vibe of the room had you and your guests feeling like your in the Effiel tower of Kansas City ;)
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Response from MaurizioO208, Front Office Manager at The Fontaine
Responded 7 Dec 2018
Dear TravelChapters, Thank you for your fantastic review. Did you know that Kansas City has been called Paris of the plains? It makes perfect sense to call Parker the Eiffel tower of Kansas City!!!! We hope you will be back in Kansas City soon and write another wonderful review of The Fontaine and in the meanwhile, the entire Team, wishes you a Happy Holiday Season. Cheers,
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The staff here is amazing. Our room was ready before check in and we were able to get in early which was nice. There is a free shuttle you can use to be transported by Tesla to within 5 miles of the hotel. The bed is really comfortable and the shower is large with a waterfall
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Response from MaurizioO208, Front Office Manager at The Fontaine
Responded 2 weeks ago
Hello Kristin Y! thank you for staying with us! Our staff takes pride in being your family while you’re away from home and making you feel warm and attended to. We are glad that we were able to accommodate you upon arrival with an early check in and transportation. The original design of the hotel kept our guest in mind with wanting to make sure you could enjoy a peaceful nights sleep with little noise and plush beds. We do apologize about your parking experience and hope to come up with more innovative ways to accommodate guests in the future. As we continue to grow and serve our guests, we hope to be able to provide more convenient necessities that would make your amazing stay with us even better! We look forward to having you back with us again ! thank you!
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This hotel is Clean! Beautiful! The Parker is a Nice restaurant! Breakfast was amazing! We Will Return to The Fontain again! The staff is helpful and friendly! The art work on display is beautiful! No complaints!
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Response from MaurizioO208, Front Office Manager at The Fontaine
Responded 2 weeks ago
Hey there! So glad you enjoyed breakfast on our rooftop restaurant. We can’t wait to have you back on your next visit. Be sure to check out our slew of live jazz and contemporary bands that bring down the house during our Sunday brunch and Thursday dinner nights. Cheers,
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I stayed here for the ACDA conference and was very pleased with this hotel. I thought that the valet service was a little slow but overall service was good. The one thing that the hotel needs to fix are the room keys. Multiple times during my stay, my room key wouldn’t work for
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Response from MaurizioO208, Front Office Manager at The Fontaine
Responded 2 weeks ago
Dear Michal_4_13, Hello there!! We are so glad you chose to stay at our hotel!! We apologize your keys didn’t work on so many occasions. A lot of times, when we update our systems it effects the guest keys and we are working to fix this issue so that occurrences like yours don’t happen again. We hope to see you again in the near future. Have a great one!
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
602
View from room 602
King suite
Photo provided by managementThe Fontaine
rain-head shower
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12345618
Yes, Regards.
1 vote
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Do you offer a military discount?
Hello, Yes we do. Please call our reservation desk and ask for a government rate. Best Regards,
0 votes
From my stay in a deluxe room, we had a little more space, better seating, and a larger bathroom with a much larger shower. It was very nice and was worth the slight up-charge. The shower was amazing. My wife wants to remodel our bathroom and duplicate the shower from The Fontaine.
1 vote
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What times are check-in/check-out?
I checked in around 3 pm. I'd email the hotel with your question.
0 votes
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ONE chair and one chair for the desk, also a foot stool.
0 votes
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1234
"Don't check in."
"6th Floor was great!"
"don't expect a view, get a higher floor to be closer to the bar and pool. Pool is empty in the a.m..."
"The 7th Floor had great views."
"Ask for a room on a high floor, ours was on the second floor. I could see a woman in her PJs bedroom in the apartment building next door."
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1234567
PRICE RANGE
US$164 - US$283 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Sorella Country Club Plaza
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
132
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