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    Embassy Suites by Hilton Hotel Kansas City - Plaza

    220 W 43rd St, Kansas City, MO 64111-3112
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (200)
    Room & Suite (75)
    Pool & Beach (3)
    Hampton Inn & Suites Kansas City Country Club Plaza
    832 reviews
    #6 of 109 hotels in Kansas City
     
    Sheraton Suites Country Club Plaza
    684 reviews
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    Holiday Inn Country Club Plaza
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    Courtyard Kansas City Country Club Plaza
    518 reviews
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    Overview

    • Excellent33%
    • Very good24%
    • Average20%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Hampton Inn & Suites Kansas City Country Club Plaza
    832 reviews
    #6 of 109 hotels in Kansas City
     
    Sheraton Suites Country Club Plaza
    684 reviews
    #24 of 109 hotels in Kansas City
     
    Holiday Inn Country Club Plaza
    664 reviews
    #13 of 109 hotels in Kansas City
     
    Courtyard Kansas City Country Club Plaza
    518 reviews
    #22 of 109 hotels in Kansas City
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 1 September 2016 via mobile

    Dear GM Ted & Manager Laura I am a diamond member & for the most part been treated great at all hiltons. The top rated woldorf down to Hampton inn or curio group. The service at Kansas City Embassy Suites has been the best of...More

    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    It was good to read that Keri did a great job of providing exceptional service to you during your stay. I have shared your comments with Keri and the rest of the team members. Thanks for staying with us. We appreciate your business. Ted Frerking...More

    Reviewed 31 August 2016 via mobile

    My first time at this ES. This clearly was a beautiful property at one point. Today it's tired and in need of a good reno and deep cleaning. Staff is A1! Room smells musty and is dirty. Attention to detail is not of importance to...More

    Helpful?1  
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for staying at the Embassy Suites on the Plaza. I do apologize for the issues you experienced during your stay at the hotel. I will review these items with the staff to ensure they are corrected. I was glad to read that the staff...More

    Reviewed 30 August 2016

    This was a nice hotel until a natural disaster hit! Downtown flooded causing street closures, cars in parking garages flooding, restaurants closing and gas leaks. My rental car was parked in the garage and the shuttle could not come pick me up. I Ubered home...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Unfortunately during the flash flood that hit the Kansas City area the hotel took on some water in the parking garage and flooded out our gas regulator causing all of the hot water issues and no hot food in the hotel. Thanks for being patient...More

    Reviewed 30 August 2016

    Wonderful amenities with evening complimentary drinks and appetizers as well as restaurant worthy breakfast menu. The staff was very friendly staff. Excellent location to Westport and The Plaza. Shuttle service was provided to us even after we checked out of the room.

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for staying at the Embassy Suites at the Country Club Plaza. It was good to read that you had a very nice stay at the hotel. We appreciate your business and look forward to having you stay with us again. Ted Frerking General Manager

    Reviewed 30 August 2016

    This property is in desperate need of repair! The air conditioning does not work and the refrigerators are all frozen up. The breakfast is very disappointing compared to all of the other Embassy Suite properties. The staff tries their best to accommodate their guests, but...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?1  
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for staying at the Embassy Suites in Kansas City. I was disappointed to read that your stay was not very good. Unfortunately, the heavy rains and the flash flood that hit the Kansas City area did impact our hotel and cause the parking garage...More

    Hampton Inn & Suites Kansas City Country Club Plaza
    832 reviews
    #6 of 109 hotels in Kansas City
     
    Sheraton Suites Country Club Plaza
    684 reviews
    #24 of 109 hotels in Kansas City
     
    Holiday Inn Country Club Plaza
    664 reviews
    #13 of 109 hotels in Kansas City
     
    Courtyard Kansas City Country Club Plaza
    518 reviews
    #22 of 109 hotels in Kansas City
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$184 - US$287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Business Hotel in Kansas City
    Photos
    Traveller (200)
    Room & Suite (75)
    Pool & Beach (3)
    Dining (2)
    Nearby
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    Nearby Restaurants
    Port Fonda
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    Doughnut Lounge
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    Westport Ale House
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    Nearby Attractions
    Nelson-Atkins Museum of Art
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    .59 miles away
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    1,515 reviews
    .56 miles away
    Kemper Museum of Contemporary Art
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    .34 miles away
    J.C. Nichols Memorial Fountain
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    .52 miles away
    Questions & AnswersAsk a question
    Brenda B
    how far is this hotel from power and light district and what transportation is available?
    30 January 2017|
    Answer Show all 3 answers
    Response from Susan T | Reviewed this property |
    If you have a car driving around Kansas City is always an option, but for the about 10 minutes it would take to get to the power and light district from the hotel a cab might be your best option. That way you don't have to... More
    0
    Votes
    Charvee N
    Would you all recommend this place as a good spot for a bachelorette party of about 14 ladies ages 22-30?? Looking to shop, eat good, go to power and lights and Westport for a weekend.
    15 January 2017|
    Answer Show all 5 answers
    Response from AndyDanica2016 | Reviewed this property |
    I have stayed in Kansas City many times for both business and pleasure. This is a nice hotel but if you are looking to experience The Power and Light District I would recommend a different hotel. I would recommend the... More
    1
    Vote
    patk432
    It was NOT dust!! It was splotches of something. I suppose they could have blown the dirty water on my car that was puddled around the parking lot. Either way, I had to have my car professionally cleaned to get the substance off.
    4 December 2016|
    Answer
    Response from William S | Reviewed this property |
    Pretty sure vehicles and contents are left in the parking lots at owners own risk.
    0
    Votes
    Room Tips
    "Stay at another hotel"
    Read review
    "Stay somewhere else."
    Read review
    "South side is best. Also, the elevators aren't sufficient when the hotel is full. I'd suggest..."
    Read review
    "Ask for larger beds and bathrooms"
    Read review