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816 Hotel

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561 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Galena, Missouri
Reviewed 3 days ago NEWvia mobile

Floors in room and hallways not clean. Bathtub dirty and needs updated. Fixtures not working. Omelette lady is wonderful. Location is good. Elevator is not kept clean and floor needs replaced. Very expensive for the quality of maintenance needed.

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Helpful?
1Thank Karen R
Reviewed 1 week ago NEWvia mobile

I love the 816 Hotel! The hotel location is great, as are the rooms, and the breakfast buffet (amazing omelets)!! The best part is the outstanding staff - especially Amanda & Ginger!!!! They accommodated are group and met everyone of our needs. Will be back - like a home away from home.

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Helpful?
Thank David K
Molly M, Front Desk at 816 Hotel, responded to this review

What wonderful compliments! We are happy to have you, and make sure that you get our repeat guest rate. Safe Travels and we'll see you next time!

Columbia, Missouri
Reviewed 1 week ago via mobile

In town for wedding. Booked through hotels.com. Figured for $179/night place would be great. Underwhelmed. Lobby was nice, staff got me right to room. Room had patchy paint, holes in carpet, drywall dust and mildew in shower. Stay somewhere else for the $$.

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Helpful?
Thank mumandaj
Molly M, Front Desk at 816 Hotel, responded to this review

We are sorry to hear you we not happy with your stay. Currently our hotel is undergoing extensive renovations. All of our guests rooms are being remodeled, new paint, carpet, and entirely new bathrooms. We ask that if you are in KC again, you give us another try, let us know you stayed before to get our lowest rate and...

Basehor, Kansas
Reviewed 1 week ago via mobile

This was a nice little place. Staff was very nice. Lobby was nice. Our room was very clean, but average. I can't give it too high of a score with the renovations going on. Bathroom was clean and the shower good with good water pressure and hot. The extras were very good. Complimentary happy hour was great. The breakfast was...

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Helpful?
1Thank Ryan M
Molly M, Front Desk Agent at 816 Hotel, responded to this review

Thank you, we're glad you enjoyed your stay! We do our best to accommodate and make guests comfortable during our transformation. Safe Travels and Happy New Year!

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

This hotel has great front desk staff. We stayed for 3 nights for a weekend getaway for my husband's birthday, and were upgraded at no extra cost, just because of his birthday. The room was themed based on the Kansas City Star newspaper, and had old pictures and newspaper clippings as wall paper. Even the nightstands were actual newspaper dispensers...

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Helpful?
1Thank coldnovember9
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you for staying with us! We're glad you got to experience one of our unique themed rooms! Please come again and ask for our Repeat Guest Rate and try out another one of our many themed rooms. Safe Travels!

Minneapolis, Minnesota
Reviewed 2 weeks ago

We stayed here 1 night while on our way home from a road trip. Booked on the fly via my phone on our way into the city. Wanted a location close to a more hipster vibe. This place is in a great spot, super funky interior (LOVE the hallway photo murals), and affordable. The breakfast was actually decent, the room...

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Helpful?
Thank Marnna A
Molly M, Front Desk at 816 Hotel, responded to this review

We are so glad you found us! We are going to complete renovations on the hotel this year, and our funk will be fully updated! Safe Travels and come again, ask for our Repeat Guest Rate!

Reviewed 2 weeks ago via mobile

We have been to this property twice now and have enjoyed our stay each time. The rooms are quite unique and the giant photos on the wall are particularly interesting and give a sense of the history of Kansas City. They are undergoing some renovations, but the price is nice and the location is only a few blocks from old...

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Helpful?
1Thank Steven C
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you so much for your kind review! We are so excited for our renovations! Thank you for being a repeat guest with the 816 Hotel! Safe Travels and Happy New Year!

Loveland, Colorado
Reviewed 3 weeks ago via mobile

The public spaces of this hotel are fabulous and it's in a great location. The room itself really needed some love, but I understand they're in the process of redoing all the rooms. Provided every room gets an extensive upgrade, this will be a fantastic place to stay in the future.

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Helpful?
Thank blueeyedb
Molly M, Front Desk at 816 Hotel, responded to this review

Thanks for your kind words! Yes, all the rooms are getting new carpet, paint, and brand new bathrooms; walk in tiled shower, new vanities. and much more You are right, it will be very fantastic! Please give us a call directly next time you're in town and ask for our repeat guest rate! Safe travels and Happy New Year!

West Orange, New Jersey
Reviewed 3 weeks ago

Clean and quirky (quirky being a good thing). Included breakfast was good. We just needed a roof over our head at night, so our time there was just for sleep and breakfast. Location was passable, in that the city is not that large.

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Helpful?
Thank cynmark24
Molly M, Frontdesk at 816 Hotel, responded to this review

Thank you for your feedback, we really appreciate it! Make sure you call us directly next time you pass through town and ask for our repeat guest rate! Safe Travels!

Reviewed 4 weeks ago via mobile

My relationship with Hotel 816 is an experience I'll never forget! Management will really turn an unfortunate situation to a great one. My most memorable moment is the kindness of the staff. They truly made me feel like a special bride. I look forward to staying in their new updated rooms. Thank you again Hotel 816 for being an intricate...

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Helpful?
Thank Brittany E
Molly M, Front Desk at 816 Hotel, responded to this review

It is our pleasure Brittany! We look forward to having you back! We see many wedding parties come and go, we know how important a day it really is. Thank you so much for your kind words!

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 

Additional Information about 816 Hotel

Address: 801 Westport Rd, Kansas City, MO 64111-3144 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Region: United States > Missouri > Kansas City
Price Range: £91 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#24 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from 816 Hotel staff and other travellers.
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Questions? Get answers from 816 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for newly renovated room if available.”
 of 5 bubbles biscuitRose, 3 Dec 2016 | Read review
“Pleasant and safe neighborhood”
 of 5 bubbles bkwebb, 29 Nov 2016 | Read review
“I was in a regular room and it was great. I heard they had theme rooms that sounded like fun.”
 of 5 bubbles hgoodwin2016, 21 Nov 2016 | Read review
“Ask for a remodeled room.”
 of 5 bubbles Nonnie1, 3 Nov 2016 | Read review
“Kansas City themed rooms”
 of 5 bubbles aliciap61, 13 Oct 2016 | Read review
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