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All reviewsthemed roomshappy hourfree drinksmade to order omeletsomelet barwestport flea marketgold's gymbarn doorkc historycocktail hourwestport areashuttle servicebars and restaurantsfree shuttleholiday inn expresswithin milesparking lot
Had a great stay at 816! Pleasant staff and comfortable rooms made for a very enjoyable experience. The beds were nice and the lobby bar was convenient. Would highly recommend to anyone looking to stay in the area!
Fun hotel to stay at. Rooms were clean. Staff was professional and helpful. The location was fantastic since we were able to walk to shops and restaurants. Jake went above and beyond with his kindness and service serving us at the lounge.
I'm not much of a traveler so going to a big city like Kansas City was a daunting experience for me. Fortunately I picked the best hotel that suited my needs and was in the perfect location for my destination. Pulling up to the convenient...More
The service was very good. I was given tickets for complimentary drinks at the hotel bar. I was also given a token for buy one, get one free Westport Flea Market Burger-great burgers. The hotel shares the parking lot with the Flea Market, so no...More
A very friendly staff. Eager to please. Room was very adequate. Free breakfast with an omelette station. (A guy making omelets to your liking)
The hotel shuttle guy picked us up after the concert. They went over and above expectations. Highly recommended for the $.
Response from Krystal L | Property representative |
Our hotel shuttle is a complimentary amenity that we offer based on availability. We do not guarantee this service at any time. Unfortunately, in the winter months, the need for the shuttle is not as great, and we plan and... More
Our hotel shuttle is a complimentary amenity that we offer based on availability. We do not guarantee this service at any time. Unfortunately, in the winter months, the need for the shuttle is not as great, and we plan and schedule for such. I apologize for any inconvenience this may have caused during your stay. We do try to have someone on property that is authorized to drive the shuttle each day, but the times and availability of them as a driver may vary.
I do apologize that we were not able to serve omelets on Friday. Our cook called in sick and we were not able to get back up in on time. As for the time it took to get one made on Saturday, they can get busy. They are always cooking 4 omelets at a time and prepping a 5th. They don't want to rush and under cook eggs either. Everybody loves an omelet!
I was there all weekend. I was helping to clean breakfast. Was there something that I was not able to address for you? Please let me know if there is something more that I need to look into. Thank you.
Since Arrowhead is far outside our normal shuttle range a package purchase is required. Seating is limited and those packages sell out quickly. Our KC Sports packages includes two seats on the shuttle. They have to be... More
Since Arrowhead is far outside our normal shuttle range a package purchase is required. Seating is limited and those packages sell out quickly. Our KC Sports packages includes two seats on the shuttle. They have to be booked through our website directly under 'packages', as that is how we keep track of how many are sold.