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Sheraton Kansas City Hotel at Crown Center

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Traveller (463)
Room & Suite (292)
Dining (79)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Kansas City Hotel at Crown Center is located in downtown Kansas City, Missouri near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access, and it links guests to the shopping and entertainment of Crown Center.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Great View
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
87Good for walkers
Grade: 87 out of 100
30Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,896Reviews
806Photos
27Q+A
100Room tips
Traveller rating
  • 999
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  • 227
  • 82
  • 55
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Popular mentions
ALWAYS a great place to stay when we're in town for the Big 12 basketball tournament. The shuttle that the Westin and the Sheraton provide to go to the Spring Center is wonderful. The hotel is very clean, the rooms are large enough and the parking is easy to get to. You can
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Checked in at 11:30PM and waited 30 minutes in line - NOT HAPPY. But check in the next day was wrapped totally around the lobby and probably took hours - turns out we were lucky. Also did not appreciate an extra fee added to our bill "in case you destroy anything" exact quote
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 4 days ago
Thank you for taking your time to share your feedback on your stay at Sheraton crown Center. I sincerely apologize if your stay with us fell short of your expectations of Sheraton. Our team is aware of the frustrations you experienced and will be working proactively to make the necessary improvements to make your stay more comfortable and accommodating in the future. We value your business and hope your stay does not reflect negatively on other Sheraton Hotels.
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Although I am a Westin loyalist, for my money Sheraton Kansas City at Crown Center is a great hotel choice. The rooms are spacious, clean and comfortable. Also practically appointed for business or leisure. In particular, it was nice to be able to swivel the TV to watch
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 6 days ago
Thank you for taking your time to share your refreshing feedback on your stay at Sheraton Crown Center. It means so much to our team to hear what a signature stay you had with us and that our staff consistently makes you feel right at home. We value your loyalty and look forward to creating many more positive experiences for you in the future.
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A very pleasant stay. Nice clean rooms. Very friendly staff. Awesome fitness center with Life Fitness cardio, machines, and dumbbell free weights. Be aware though. If your room is one at or near the end of the hallway, you’ll have to let the shower run for at least 5 minutes
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 6 days ago
Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear you enjoyed your stay with us and were able to take advantage of all the amenities available to you as our guest. We appreciate your business and look forward to having you back in the future.
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We enjoyed our stay as part of the ACDA National Honor Choir. After a bumpy check-in (it seemed like the hotel really wasn't ready for approx 600 students and families to check-in), we had a very pleasant stay. The rooms were comfortable; the staff was pleasant and
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I apologize for any difficulty checking in, however and happy to hear your overall stay was a success. We strive to create a welcoming and convenient experience and it means a lot you were able to receive this. We appreciate your business and hope to have you back again in the future.
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Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The Executive Suite at the Sheraton Kansas City Hotel at Crown Center
Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The King Room at the Sheraton Kansas City Hotel at Crown Center
Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The Double Room at the Sheraton Kansas City Hotel at Crown Center
Very comfortable King Size Bed
View From Room
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12345659
Hi! Is there a small fridge in the rooms?
Hi! Is there a small fridge in the rooms?
Yes
0 votes
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yes, you can have a package to be delivered to the hotel.
1 vote
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Does the top still rotate? Is anything up there? Child friendly?
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4 minute walk away from the hotel. Hope this helps?
1 vote
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Will shuttle take you to Royals game?
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0 votes
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123456
"The high-floor views have nice views."
"The higher the better for gorgeous views of the city"
"I had a gorgeous view of the city - 30th floor"
"I like a high floor with a view - in any direction!"
"I've always had my choice or rooms and or floors."
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12345620
PRICE RANGE
US$182 - US$394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton kansas city hotel at crown kansas cityhyatt regency kansas cityhyatt kansas city
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
729
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