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Kansas City Airport Marriott

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Kansas City Airport Marriott
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404 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Reviewed 6 days ago NEWvia mobile

We stayed overnight before an early flight and really enjoyed it. Not only was in convenient with shuttles running from 4 am, the room was great and the beds were very comfy! We would certainly consider this again.

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Helpful?
Thank Irishimp17
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are so glad that you found our location to...

Indianapolis, Indiana
Reviewed 1 week ago NEWvia mobile

Good location for a conference, with very efficient airport access - free shuttle. People are extremely nice and helpful. Hotel is starting to show wear, but would still go back. Restaurant is good, not great. The Brussels sprouts were too salty.

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Helpful?
Thank Juice17995
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will share your feedback regarding our food quality with...

Omaha, Nebraska
Reviewed 1 week ago

The staff was amazing and friendly! However, the rooms not so much. The beds were hard and very uncomfortable and a very small king size. We stayed for 2 nights and neither of us slept very good, we both woke up sore and stiff from the hard bed. Then the shower was a disaster, no water pressure and not much...

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Helpful?
Thank MLJ1971
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Good Morning and Thank You for your recent review! I wanted to start off by Thanking you for the kind comments you shared with us regarding our staff. I will be sure to relay to them all that you Enjoyed their friendly demeanor! I have notated your concerns and our engineering team would love to take a closer look at...

Saint Louis, Missouri
Reviewed 1 week ago

I had a wonderful overall experience at the Kansas City Airport Marriott. Accolades to the following hotel employees; Walker, GM, Carisa, Supervisor (PM), Marcy, Supervisor (AM), and Crystal, Housekeeping Supervisor, who all provided excellent customer service in promptly addressing an accommodation issue, I raised, beyond my expectations and to my satisfaction. The hotel was well maintained and clean, and the...

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Helpful?
Thank C H
Rachel L, Manager at Kansas City Airport Marriott, responded to this review

Hello from Kansas City! Special Thanks for your kind words and accolades! I will be sure your comments are shared with the entire team as each of these individuals truly deserve the recognition. I hope your travels found you safe this holiday week and that you are Enjoying your weekend! Come back and see us soon!

Phoenix, Arizona
Reviewed 2 weeks ago

The perfect location for airport access. The hotel is old but will soon be completely remodeled. We saw the sample remodel rooms and they look great! Staff at this hotel is outstanding. Very friendly and accommodating. Special kudos to Joe Barnhill for going above and beyond the call of duty to resolve an issue with the heat in our room...

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Helpful?
Thank aljmark
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Good Morning and Happy Thanksgiving! We are delighted to see that you enjoyed your stay with us here at the Marriott Kansas City. We are just as excited to see that you were able to view the upcoming renovation plans. The modern décor and upscale design are sure to please all! I have noted your comments regarding 4 of our...

Clermont, Florida
Reviewed 2 weeks ago

For an early morning flight out - this hotel is hard to beat. Hotel is clean, staff is friendly and on site restaurant is very good. Adjusting and maintaining room temps is tricky. There is a thermostat on the wall but there are no individual heating and cooling units in the room. Not sure where the cool and / or...

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Helpful?
Thank Steve4014
Management response:

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued customer, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities.Please accept our apology for not meeting your expectations during your...

philadelphia, pa
Reviewed 3 weeks ago via mobile

I can't remember the last time I stayed in a Marriott this outdated. GREAT NEWS... it's being updated. :-). The staff is wonderful. There is also a great restaurant and a friendly concierge lounge. The rooms are old. Everything is worn, but the beds were comfortable, and most importantly.... 6 a.m. flight!? ... stay here!!

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Helpful?
Thank carriej11
Management response:

Good Morning, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that...

Prairie Village, Kansas
Reviewed 3 weeks ago

We arrived in our room. Nothing fancy, but adequate. A little cold. 67 degrees. But the thermostat only allows "OFF" or "Cool". Strange. Called the Front Desk. They said that when the outside temperature gets to 46 or 47 degrees, the system will automatically switch to heat. It is currently one degree higher. The high for the day was in...

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Helpful?
Thank BruceandCathy2014
Management response:

Good Morning, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that...

Castle
Reviewed 4 weeks ago via mobile

The room is cold-it's November. When we tried to turn the heat on, we discovered there were only two options -cool or off. After a call to the desk, we were told they don't have the heat turned on because then they can't run air conditioning anywhere else such as the lobby. So make sure you have a heavy blanket....

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Helpful?
Thank Deborah D
Management response:

Good morning, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Thank you for bringing the condition of your room...

United States
Reviewed 4 weeks ago

I checked in late and had a flight in the AM. The room was OK and the food in the little store was ridiculously high priced. The bed was comfy and clean, the shower was enjoyable, and the coffee machine worked well. I waited until the AM for food. The breakfast, while delicious, was also very high priced. After missing...

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Helpful?
Thank JoseAgave
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I am sorry to hear that you missed you flight,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary excellence awaits you at the Kansas City Airport Marriott. Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport (KCI), features 384 spacious, tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Our hotel rooms offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space and an outstanding location near Kansas City Airport. We also place you within a short distance of the city's most notable attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City. Here at the Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Ave, Kansas City, MO 64153-1153
Region: United States > Missouri > Kansas City
Price Range: £80 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
Hotel Style:
#6 Green Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Airport Marriott staff and other travellers.
2 questions
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Questions? Get answers from Kansas City Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one where you can get heat when it's cold, A/C when it's hot (inside)”
 of 5 bubbles BruceandCathy2014, 14 Nov 2016 | Read review
“Rooms on the bottom level are not as accessible as the upper rooms.”
 of 5 bubbles cranejosh, 18 Oct 2016 | Read review
“Surprisingly, not a great deal of planes from any of the rooms we stayed. There is some, you are AT the airport.”
 of 5 bubbles terandjen, 24 Sep 2016 | Read review
“Join the Marriott rewards program and in-room Wi-Fi is free at this hotel...otherwise it is a $9.99 fee.”
 of 5 bubbles ShannonG484, 30 Aug 2016 | Read review
“806 was mostly quiet only heard on or two planes taking off!”
 of 5 bubbles 301nancyw, 17 Aug 2016 | Read review
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