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Holiday Inn Country Club Plaza

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Holiday Inn Country Club Plaza
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615 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Reviewed 3 days ago NEWvia mobile

Simone tending the Bar was next to none. She went above and beyond to put smiles on everyone in the rooms faces...I normally don't do these reviews, but Kudos to Simone for her kindness, humor, and hospitality!!! Good Job Simone!!!

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Helpful?
Thank chriscraft1978
Reviewed 3 days ago NEWvia mobile

Simone is the best bar keep. Very fun and social with fun stories and speaks 4 languages. Happy hour runs from 5-7. Very clean bar and very good drinks. I normally don't leave reviews but this place was wroth it.

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Helpful?
Thank Jason L
Vernon Hills, Illinois
Reviewed 1 week ago NEWvia mobile

I've stayed at this property multiple times for work. It's an older property but, has most of the amenities you'd want for convenience. Onsite parking is easy in a gated garage, a restaurant/bar onsite and a small fitness center. There's also a sizable outdoor pool for use in the summer months. The main draws to this property are the reasonable...

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Helpful?
Thank djcollie03
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

djcollie03, Our goal is to offer the best overall value on the Country Club Plaza. Our guests appreciate the little extras that may not be expected like a heated parking garage! We look forward to having you stay with us again soon. Thanks, Jim J Assistant Director of Sales

Portland, Maine
Reviewed 1 week ago

Ugh....where to start? Room was fine enough (after being moved from original, extremely musty smelling room). Front desk was lovely. But OMG...bartender was so very annoying...just way too many phony compliments and inappropriate touching...kinda sickening (and this has happened to me before with a different bartender two years ago). Apparently, there is some internal contest whereby the staff member receiving...

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Helpful?
Thank Bubs739
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We certainly apologize that you felt "played" by the bartender. I would like to let you know that she is a very caring and genuine person. I can assure you that she did not intend to offend you in any way. We have many guests who come back to the hotel again and again only because of how caring and...

Reviewed 1 week ago via mobile

Great KC location within within walking distance to the Plaza and Westport areas which have many restaurant and shopping opportunities. A very nice outdoor pool which is hard to find in the Midwest as they tend to be indoor.

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Thank Bobbi S
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We have the largest outdoor hotel pool in the Kansas City area and well beyond. The courtyard and our provided games make for a great place to spend a relaxing afternoon or entire day for that matter. We're glad that you enjoyed the hotel and the great attractions all around us. We hope that you can come back again for...

Lenexa, Kansas
Reviewed 1 week ago

My family and I stayed here Thanksgiving night for the Plaza Lighting Celebration. It was a great location and the most reasonable prices for the area for that night. I asked for rooms on the 5th floor and the staff accommodated me.

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Thank healthguru07
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We're happy that you enjoyed your Thanksgiving Celebration here at the Holiday Inn Country Club Plaza! It is our goal to always offer the best overall value in the area. We hope that you enjoyed the view of the Plaza from the 5th floor and plan to come back again. Best regards, Jim J Assistant Director of Sales

Reviewed 2 weeks ago

Staff is above and beyond helpful. Great shuttle service taking people to places in the local area. Just up the hill from the Plaza. Parking is secure but very, very tight--underground and locked. Certainly can walk to the Plaza and Westport areas for nightlight. Room was clean and very quiet. Great night's sleep.

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Helpful?
Thank August S
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Thanking for telling everyone about our great service. It is in providing excellent service to our guests that we take great pride. Our staff genuinely care for our guests and it shows in all that we do! Thank you so much- we really appreciate your comments. Sincerely, Jim J Assistant Director of Sales

New Orleans, Louisiana
Reviewed 2 weeks ago

Group Reservations division was very helpful with our complicated requests, as we had many rooms booked with very specific details for international guests flying in for our wedding. They responded quickly, were professional and courteous. Guests said the rooms were very comfortable; the restaurant was convenient and good. Overall, a very good experience.

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Thank monicalk2016
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

It is great to hear that you and your wedding party enjoyed your stay with us. We do our best to accommodate special requests and the differing schedules to make our guests stay with as the best it can be. We hope that you will be able to come back and see us again. Best regards, Jim J Assistant Director...

Kansas City, Missouri
Reviewed 3 weeks ago

Simone in the bar was very professional and friendly. Made both dinners I had during my stay very enjoyable. Front desk staff very pleasant. Tracie the shuttle driver was very helpful and kept to timelines.

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Thank ketcohiba
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Our staff do their best to make your stay the best it can possible be! Simone and Tracee are two great examples our of fine staff. We appreciate you recognizing them by name. Please come back and see us again.

Reviewed 3 weeks ago via mobile

Hotel was great. Nice and quiet. Simone at the bar was fantastic. Funny and attentive listened to her guests and made everyone feel welcomed!!! Holiday Inn in Kansas City knows how to treat their gueats!!

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Helpful?
Thank Travis F
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Travis F, Good "Old Fashioned" customer service is still alive and well at the Holiday Inn Country Club Plaza. We believe it makes all the difference for our guests. Thank you for sharing!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: 1 E 45th St, Kansas City, MO 64111-1813 (Formerly Four Points by Sheraton)
Region: United States > Missouri > Kansas City
Price Range: £100 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Country Club Plaza staff and other travellers.
5 questions
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Kirkwood, Missouri
6 months ago
Topeka, Kansas
5 months ago
Port of Spain
over a year ago
Plano, Texas
over a year ago
Plano, Texas
over a year ago

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Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, 27 Nov 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, 9 Nov 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, 3 Oct 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, 21 Sep 2016 | Read review
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