We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Kansas City at Crown Center

Visit hotel website
Traveller (556)
Room & Suite (316)
Dining (44)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Located in the heart of downtown Kansas City, Missouri, The Westin Kansas City at Crown Center is a recipient of the AAA Four Diamond Award and is encompassed by Hallmark's Crown Center known as a city within a city.
Read more
Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
94Great for walkers
Grade: 94 out of 100
29Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
2,527Reviews
824Photos
31Q+A
100Room tips
Traveller rating
  • 1,427
  • 619
  • 287
  • 127
  • 67
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We stayed here for 4 nights last week and the service was amazing, the food and bars were great and the property was well-maintained and thoroughly cleaned. We HIGHLY recommend staying at this property - Crown Center is a great location with many amenities!
Read more
Response from Jim S, General Manager at The Westin Kansas City at Crown Center
Responded yesterday
Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a signature stay you had with us and that our staff went above and beyond to ensure you had everything you needed for the best stay possible. We are so happy that our central location worked out well for you and that you could indulge in all the amenities available to you as our guest. Thank you again for your refreshing feedback. We look forward to having you back next time.
Read more
Nice room, great service. It was a very comfortable stay. Some areas were under construction but the lobby bar had good food. Location was close to things to do. Shuttle service was very helpful and easy way to get around.
Read more
Response from Jim S, General Manager at The Westin Kansas City at Crown Center
Responded yesterday
Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. We are pleased to hear you enjoyed your stay with us and that our central location worked out great for you. We value your business and look forward to having you back once the new restaurant is open!
Read more
What a great hotel !!! From check in to the end, the staff was helpful and nice. The room was amazing and I loved the high-end bedding and pillows. There are shops and dining in a mall that are connected to the hotel. The cardio room had a view of the hotel and pool area with
Read more
Response from Jim S, General Manager at The Westin Kansas City at Crown Center
Responded yesterday
Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff made you feel warm and welcome from the moment you arrived. Our goal is to create as relaxing and refreshing a visit as possible. It means a lot to hear you were able to indulge in all the amenities available to you as our guest. We appreciate your feedback and look forward to having you back to Kansas City again soon!
Read more
Great place to stay, the sky walk goes everywhere I needed to go. Great staff, they helped me find a suitcase after Delta destroyed mine on the flight up. Nice clean rooms with an excellent work station. Nice large bathrooms. Easy access to the attached mall with plenty of
Read more
Response from Jim S, General Manager at The Westin Kansas City at Crown Center
Responded yesterday
Thank you for sharing your feedback on your stay at The Westin Crown Center. It is great to hear what a top notch stay you had with us and that our staff made sure you had everything you needed for a comfortable experienced. We value your business and look forward to welcoming you back again in the future.
Read more
This is a nice hotel. The rooms are clean and well appointed. The staff is polite. It's very close to all the downtown KC highlights, the Power and Light District, Legoland, the Sea World Aquarium, Union Station, the WWI Museum. HOWEVER, they charge for EVERYTHING on top of
Read more
Response from Jim S, General Manager at The Westin Kansas City at Crown Center
Responded 1 week ago
Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear our staff was friendly and accommodating and that our central location worked out well for you. As a convention hotel in downtown Kansas City, we are an a la carte property with additional charges for specific amenities. We do our best to communicate these charges during the time of booking. We will be working with our staff to ensure we are providing these details upon arrival. I am sorry for the inconvenience with our restaurant under renovations. We hope to have you back when the new restaurant opens! We are very excited for the new improvements. Thank you again for your feedback.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementThe Westin Kansas City at Crown Center
Guest room
PreviousNext
12345664
Is there an indoor pool?
I am only aware of the outdoor pool.
3 votes
Show all answers
Is there an indoor pool?
Yes and no. They have a heated outdoor pool and we were able to swim in October. Entry inside.
0 votes
Show all answers
Does the hotel have a room
I’m not sure what you mean. Does it have meeting rooms...yes. Sleeping rooms...yes. Are any available...check with the hotel on availability. If you can be more specific, I might be better able to answer.
0 votes
Show all answers
Does the hotel have a room
What type of room?
0 votes
PreviousNext
1234567
"great view of Downtown and unionstaion from the upper floors"
"best views"
"ask for their new renovated rooms"
"Ask for a view of downtown Kansas City"
"Rooms with a view of the city or a view of the WW1 Memorial are best"
PreviousNext
12345620
PRICE RANGE
US$223 - US$415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin crown hotel kansas citywestin crown centerwestin kansas citykansas city westin
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
729
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing