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Four Points by Sheraton Kansas City - Sports Complex

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Four Points by Sheraton Kansas City - Sports Complex
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348 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Heron Lake, Minnesota
Reviewed 3 days ago NEW

Very nice stay and were very accommodating to let us check in early so we could walk across the street to the Kansas City Royals game. The pool is very nice and my boys had it all to themselves. Very small continental breakfast for those who don't want to eat in their restaurant.

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Helpful?
Thank B4Digger
Henderson
Reviewed 5 days ago NEW

Hotel room was clean and comfortable. Didn't interact much with hotel staff, except for front desk, but everyone seemed nice. This hotel is across the street from the sports complex, an easy walk to the games. Definitely look into this hotel you you are going to a Chiefs or Royals game.

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Helpful?
Thank WPCF
Tipp City, Ohio
Reviewed 6 days ago NEW

Our room was clean and comfortable. Pleasant staff. Nice amenities--Pool, Free parking, Coffee maker, hairdryer. Right across the street from the Missouri Visitor's center and close to the Kansas City Chiefs stadium. The highway noise was a bit bothersome, but the bed was comfortable. We were exhausted from a 9 hour drive from Colorado and this was a nice stop.

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Helpful?
Thank laurelboo
Omaha, Nebraska
Reviewed 1 week ago

We made a reservation in the morning and arrived that afternoon. We had executive rooms that we were told were $109. Apparently they got the date wrong, they said as when we got there we got two smaller rooms and no refrigerator for the same price. There were a total of ten of us, my wife and I, my son...

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Helpful?
Thank Jeff F
Danielle B, Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Dear Jeff, We appreciate you taking the time to provide us with feedback regarding your recent stay with us. We greatly apologize for the reservation mix up as well as the lack of seating for continental breakfast. May I asked what booking channel your reservation was made through? It sounds like they are not providing correct information on our room...

Reviewed 1 week ago via mobile

If you are looking for a comfy bed without other amenities then this is the place for you. The whole hotel was understaffed, we had a block of 12 rooms & only 3 were correct, the restaurant took 2 hours.

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Helpful?
Thank B Tenille H
Fayetteville, Arkansas
Reviewed 2 weeks ago via mobile

This is a "smoke free facility" and yet our room literally smelled like an ashtray. There were cigarette butts all over the balcony and in the door jamb. The whole place is very dated... and things in our room sub-par. The only reason I didn't give this zero stars is because they had nice towels and the beds were decent....

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Helpful?
Thank kpummill2017
Topeka, Kansas
Reviewed 2 weeks ago

Very noisy. Noisy in hallway and you can hear people in the next room talking and you can hear what they are saying and not muffled talk. They then went on to have sex for more than 2 hours . The Wi-Fi did not work and they had us call the company that provides it to get it working and...

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Thank dixie C
Reviewed 2 weeks ago

Stayed at the hotel March 14-17. Hotel failed to bill my company credit card for the say but, transmitted an electronic receipt to company expense reporting system. Made several calls to speak to a manager to resolve the problem and was always told that a manager was unavailable or in training. Desk clerks can't solve problem...just apologize. Left messages for...

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Thank Mark L
Ann Arbor, Michigan
Reviewed 3 weeks ago

Staff was friendly, however it seems that this hotel is severely understaffed. Rooms were not ready by check-in time and then it was obvious in the room that they didn't take sufficient time to do a thorough job. The next morning housekeeping knocked on the door at 8:30, were told not right now but they never came back. When we...

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Thank michigantraveler2016
Saint Louis, Missouri
Reviewed 4 weeks ago via mobile

I brought my own pillow as I had an expensive pillow that allows me to sleep well and wake rested. We mistakenly left it in the room. We called everyday for a week. Everyday the manager tells us she has to check again with housekeeping and will call back. Everyday no callback. Manager, Christina, promised she would be different. She...

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Helpful?
1Thank 573cdl

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Four Points by Sheraton Kansas City - Sports Complex

Address: 4011 Blue Ridge Cut Off, Kansas City, MO 64133-1418 (Formerly Clarion Hotel Sports Complex)
Region: United States > Missouri > Kansas City
Price Range: £76 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Kansas City - Sports Complex 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Holiday Inn Sports Complex
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Kansas City - Sports Complex staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Kansas City - Sports Complex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“This motel is right across the street from the KC Royals (MLB) and the KC Chiefs (NFL)”
jefffE9292WC, 16 Apr 2017 | Read review
“Go to a different hotel in you want to sleep, walls are thin”
670dixiec, 8 Apr 2017 | Read review
“If my room is the standard there is not a good choice.”
bob349, 9 Mar 2017 | Read review
“Stay at the Drury, just up the hill. Free: booze, dinner & full breakfast buffets.”
Doc1950, 12 Dec 2016 | Read review
“If you're an SPG member, but sure to ask for a room on the SPG floor”
tlefthander, 22 Oct 2016 | Read review
5 of 5