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BEST WESTERN Kirkwood Inn

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BEST WESTERN Kirkwood Inn
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386 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Cambridge, Ohio
Reviewed 4 days ago NEW

AAA booked pet friendly hotels for my trip. So far the St. Louis Best Western had exceptional service and I signed up for their frequent patrons discount program. The lobby is pretty and I appreciated the onsite laundry.

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Helpful?
Thank 397sonjap
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning! First, wishing you safe travels across country. We hope you're ready for an east coast winter! Thanks for your wonderful review of our hotel. We're delighted that you enjoyed your stay and congrats on your new BWR membership. Should you ever find yourself heading west, we hope you keep us in mind. Best, Cindy Brasseur & Team BWKI

Fort Wayne, Indiana
Reviewed 1 week ago

Unfriendly desk staff on arrival, lots of hassle, poor air conditioning and alarm clock didn't work in room. No parking close to the building. Uncaring desk staff on departure. At least the bed was comfy and the hotel was clean. Still, i would recommend staying somewhere else where the staff care about their guests. I am a platinum rewards member...

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Helpful?
Thank FYLHACK
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning, Please accept my sincere apologies. The level of customer service and product quality you experienced was not the high level we pride ourselves on. I assure you that I will personally counsel with each of our front desk team members and discuss your review and impressions. Your experience was an exception, and not the rule at our hotel,...

Farmington, Missouri
Reviewed 2 weeks ago

I love everything about the Best Western Kirkwood Inn. The entire staff is extremely friendly and helpful! My room was very large and had everything I needed and them some, not to mention it was extremely clean. The breakfast was fantastic. There was something for everyone and it was hot and fresh and plentiful.

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Helpful?
Thank Kim G
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning Kim, Thank you for your breakfast comments in your recent review. We re-visited our menu this year and added a variety of hot items as well as gluten-free selections. It certainly has been a hit. We also appreciate your lovely comments about our clean-team and property. We hope you have a chance to visit us again! Best. Cindy...

Cape Girardeau, Missouri
Reviewed 2 weeks ago

The staff was pleasant and eager to accommodate my needs. Our meeting room was well-stocked and perfect for our requirements. The room was clean and welcoming. I enjoyed the modern upgrades added in the lobby and meeting room since my last visit. The hotel is easy to find and close to a lot of shopping and restaurants. I will stay...

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Helpful?
Thank Welch1991
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings M/M Welch, We appreciate your taking the time to review your recent stay with us - thank you for your complimentary comments, as well as mentioning the host of shopping and restaurant choices within walking distance of our front door. We look forward to your future visits. Best Wishes, Cindy Brasseur & Team BWKI

Farmington, Missouri
Reviewed 2 weeks ago

The hotel was beautiful, the lobby is all new since our last stay and as before it is a very clean hotel. The staff makes us all feel at home. Gladys at the front desk always a pleasure to visit with. Our meeting room was perfect our hostess Andrea kept the snacks, water & sodas filled for us. In the...

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Helpful?
Thank nklnal
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Wow! Good morning and thank you for starting our day with such a fantastic review. We appreciate you hitting the points that travelers desire when booking a hotel. Clean, updated and wonderful customer service - the hat trick of hotels! We also appreciate the shout-outs for Gladys, Andrea and Sarah who front an A #1 team here at the Best...

Roseville, United States
Reviewed 2 weeks ago

This is a clean & well maintained place. The staff is genuinely nice. It's in a convenient location where you have a variety of restaurants and shopping centers within walking distance. I've been coming to this hotel for over 4 years and I look forward to it.

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Helpful?
Thank Gloria B
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello Gloria! Thank you so much for the great review of your recent stay. We appreciate your loyalty to our brand and our Best Western. We hope to see you over the next 4 years and beyond! Happy Thanksgiving, Cindy Brasseur & Team BWKI

Indianola, Mississippi
Reviewed 2 weeks ago

My stay was great we were there for a church conference on hope you stay there again the decor was pleasant and beautiful the atmosphere was so welcoming and the hotel was very clean and had good customer service.

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Helpful?
Thank S5868AVeval
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning Mrs, Thank you so much for your complimentary review of your stay. We so look forward to our November visitors for the annual conference. We are delighted that you enjoyed your stay and very much hope we see you next year! Best Wishes, Cindy Brasseur & Team BWKI

Swindon, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel was well located and povided easy parking nearby. There were several restaurants in walking distance. Lots of nearby shopping. Free breakfast was good with a great choice of hot and cold items. Room was clean and had everything we needed.

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Helpful?
Thank Claire C
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning Claire! Thank you for taking the time to review your recent stay with us. We so appreciate your complimentary comments and observations - for they help fellow travelers in their decision process when visiting the STL area. We send our very best! Cindy Brasseur & Team BWKI

Bartlett, Illinois
Reviewed 4 weeks ago via mobile

The hotel was doing some renovations while we stayed there, so when those are complete it'll be a lot nicer. Rooms were clean and it is located near plenty of restaurants and shopping. The free breakfast was good and a nice perk.

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Helpful?
Thank KandKAndrews
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Morning! Thank you for your comments about your recent stay. We are definitely excited to debut the beautiful updates to our hotel. We appreciate your noting that you enjoyed our free breakfast. We've included our menu in the updates we've implemented and it has been received with guest fanfare. Best, Cindy Brasseur and Team BWKI

Reviewed 4 weeks ago

We stayed at the St Louis Best Western Kirkwood Inn for one night as part of our Route 66 adventure. The hotel was easy to find off I-44. The hotel was undertaking some refurbishment in the lobby while we were there but it didn’t interrupt our stay and they had tucked all the scaffolding etc. away safely. The room, 300,...

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Helpful?
Thank 1066RA
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings, and thank you for your review of your recent stay with us. Please accept our heartfelt apologies for inconvenience you experienced during our property upgrade. We hope that you will offer us the opportunity to showcase our product improvement during your next visit to St. Louis. Best, Cibndy Brasseur & Team BWKI

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Kirkwood Inn

Address: 1200 S Kirkwood Rd, Kirkwood, Saint Louis, MO 63122-7225
Region: United States > Missouri > Saint Louis > Kirkwood
Price Range: £93 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kirkwood Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Kirkwood Hotel Kirkwood
Best Western Saint Louis
Saint Louis Best Western
BEST WESTERN Kirkwood Inn Saint Louis, MO
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kirkwood Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Kirkwood Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've never had a bad room at this property.”
 of 5 bubbles nklnal, 21 Nov 2016 | Read review
“Our room had blackout curtains and faced the pool area. King sized bed was very comfy. The A/C unit was reasonably quiet as well .”
 of 5 bubbles 153klausk, 18 Oct 2016 | Read review
“Choose another hotel.”
 of 5 bubbles LisaE5430, 2 Sep 2016 | Read review
“Obtain one of top (6th) floor away from elevators.”
 of 5 bubbles rick4538, 10 Aug 2016 | Read review
“Your views range from a view of the parking lots at White Castle, Hobby Lobby or Target.”
 of 5 bubbles madrigal_singer, 21 Jul 2016 | Read review
5 of 5
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