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Cape Town Marriott Hotel Crystal Towers

Traveller (523)
Room & Suite (220)
Dining (77)
Certificate of Excellence
About
Location
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Service
Value
Certificate of Excellence
Cape Town Marriott Hotel Crystal Towers is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, we are among the most perfectly located hotels in Cape Town, South Africa, settled beside a palm-lined canal and boasting views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Spa
Restaurant
Free Parking
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Live the Crystal Life
Hotel deals
Hotel packages
674Reviews
700Photos
10Q+A
100Room tips
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Popular mentions
Marriott Crystal Towers makes the difference because of its very welcoming and friendly staff. Especially the service provided by Sipho at breakfast is outstanding. He really gives you a welcome feeling and makes sure you have a wonderful experience having breakfast at the
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Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers
Responded 2 days ago
Dear Danny d, Thank you so much for this amazing review. With a drive to provide exceptional service, I am happy to see that you enjoyed your stay at the Cape Town Marriott Hotel Crystal Towers. Sipho is truly defined as a true Super Star and we are most certainly very proud to have him part of our team. I will share your review with the rest of the team, especially with Sipho to continue to motivate and inspire them to deliver exceptional service. Save Travels! Sincerely, Carolyn J General Manager.
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Typical big chain hotel. Location ok near big shopping center. A pity there is no nice outside area to chill, except the roof top pool. Room large and comfortable. No balcony. Friendly staff and rich breakfast.
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Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers
Responded 4 days ago
Dear JessicatS4091HG, We are pleased to see that you experience truly brilliant service from our team and that you enjoyed our breakfast spread that our chef's puts out every morning. We understand that our hotel's location is not always convenient for everyone, but we are happy also to see that you had to opportunity to explore Century City and what it has to offer. We appreciate that you have chosen to stay at our hotel during your travels to Cape Town and we hope to have the opportunity again in the near future to be your hosts again! Sincerely, Carolyn J General Manager.
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What a coincidence that I am the next to post my experience following the post from Fagmeedah! Fagmeedah, I certainly don't consider myself an "old aunty," and what a rude comment to pass. Given that both my teenagers were dancing, the music certainly couldn't have been that
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Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers
Responded 1 week ago
Dear Wadamsw, WOW! What a great way to start 2019! I am really speechless to see this amazing review of your experience at our hotel. Our team really dedicates themselves to meet and exceed our guests expectations and I am over the moon not only to see that you had a fantastic stay experience, but also that one of our chef's was able to suggest and accommodate your husband needs for dinner! I will share your feedback with the team, as I know that they will be just as proud as me to see that we made your stay a memorable one. Thank you so much for staying with us and we also cannot wait to welcome you back again! Sincerely, Carolyn J General Manager.
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New Years Eve party went poof! My husband and I bought tickets to the new years eve party at the hotel for Monday night, since we found ourselves in CT, thinking that Marriott would do things properly, and given that the pqrty flier promised snacks, live entertainment and a DJ.
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Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers
Responded 1 week ago
Dear Fagmeedah, Having received great feedback from both in-house hotel guests and guests who only joined us for the evening, it is disheartening to read your post here on TripAdvisor. The band has performed with us for the last three years due to the honest feedback we have received. They have a versatile repertoire and would gladly have accommodated a request, should you have had one. The same can be said for the DJ, who provided music during the breaks of the band's sets. With the start of the new year, the DJ certainly had both young and old on the dancefloor. Snacks were served throughout the evening until 02h00. We apologise if you felt that only half the menu materialised. Had this been mentioned to us on the evening would gladly have served you a platter containing all of the snacks at the same time. We are sorry you did not stay to see the new year in with us however would like to wish you all the best for 2019! Kind regards Carolyn Jones General Manager
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+2
Excellent hotel, great service from the staff. The pool is pretty awesome, great view of table mountain from the pool deck. Valet service car parking. Everything that one would expect from a 5 star hotel.
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Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers
Responded 2 weeks ago
Dear Mohamed P, Thank you so much for taking the time to share your most recent stay experience at the Cape Town Marriott Hotel Crystal Towers. We are always delighted to see that our returned guests are still completely satisfied with the service they receive at our hotel and that all your needs were met. We appreciate the support and we hope to welcome you back again in 2019! Save Travels. Kind Regards, Carolyn J. General Manager.
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Professional photo exclusively commissioned by TripAdvisorCape Town Marriott Hotel Crystal Towers
The Superior Room at the Cape Town Marriott Hotel Crystal Towers
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They do have rooms with views that are gorgeous to wake up to watching sunrise or the sunset. Definitely email or call them to secure this though and let them know it’s for a special occasion, guest services is really helpful and it’s a lovely place to stay.
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How far is this from the waterfront ? Sea point? By car or foot?
this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
2 votes
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Hi, yes they do credit card hold for a small amount with your approval
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Here is an email address to the hotel management staff. Enjoy your stay! shanique.mcleod at africanpridehotels . com (substitute the 'at' symbol as the Trip Advisor site does not allow me to correctly spell out the email address)
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12
"Best suites with a great views are those facing the mall. All the rooms are spacious"
"I would recommend NOT getting a room overlooking The Hillsong Church."
"Ask for a mountain facing view - its amazing to watch the sunset"
"The higher up you go the better the view and ask for a mountain view (not the car park..)"
"I've stayed on 9th, it was quite and had good viewes"
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PRICE RANGE
US$133 - US$226 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
African Pride Crystal Towers Hotel & Spa
LOCATION
South AfricaWestern CapeCape TownCentury City
NUMBER OF ROOMS
180
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