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I travel frequently with a couple of my jobs. This is on the list of the top 5 of the worst places I have stayed. No amenities, linen looks old and dirty, only one ice machine for the whole place. Law enforcement was there two...More
Response from 6Team, Brand Experience Team at Motel 6 Maryland HeightsResponded 16 August 2018
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are...More
I booked online. Check in went fine
But o was not given a receipt. I requested a receipt upon check out and noticed that I was over charged. The front desk clerk said she couldn't help. I heard her say that she hated working check...More
2 Thank Amy S
Response from 6Team, Brand Experience Team at Motel 6 Maryland HeightsResponded 7 June 2018
Amy, We apologize for any misunderstanding that may have occurred during your recent stay with regard to the transaction issue you describe at your time of checkout. Please know that the service you experienced are atypical to Motel 6 standards for quality and we apologize...More
My friend stayed here this week and she found bedbugs and was bitten. When requesting a refund she was denied.
I understand you get what you pay for and while you don't expect much from a cheap hotel room, you also don't expect to be...More
2 Thank Alexandra J
Response from 6Team, Brand Experience Team at Motel 6 Maryland HeightsResponded 19 July 2018
Dear Alexandra, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding this issue and are mindful to monitor our rooms in order to address, treat and terminate any issues if we discover...More
The staff here was pleasant. There really were no amenities to speak of. No tissues, no lotion, shampoo, etc. Nothing! The room was really bare bones, meaning it had one chair and the other person had to sit on the bed. It would be a...More
Morgan the front desk woman was SO professional and welcoming! She was cleaning the lobby when I came to check-in and she immediately stopped what she was doing to Assist me. The lobby smelled great and Morgan has an awesome smile!! Will definitely stay again