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Comfort Inn St Louis - Westport

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Traveller (42)
Room & Suite (48)
Pool & Beach (6)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent48%
  • Very good28%
  • Average11%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(87 reviews)
“room was clean”(40 reviews)
“shuttle driver”(12 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Suites
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair access
Business Centre
3 Star Hotel
View all hotel information
Location and contact
12031 Lackland Rd, Maryland Heights, Saint Louis, MO 63146-4001
5.4 miles to Lambert-St. Louis Intl Airport
19 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
Filter reviews
515 results
Traveller rating
237
146
61
38
33
Traveller type
Time of year
LanguageEnglish
237
146
61
38
33
Show reviews that mention
All reviewsfront deskroom was cleanshuttle driverwafflesoutdoor poollobby areast louisamandarochellewestportmicrowavefreewaypet
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1 - 5 of 515 reviews
Reviewed 1 week ago

Checked in was not friendly. We went to see the first room in third floor, it was not cleaned. Rugs and bathroom was gross. Went back to the front desk. We were given the second floor and again it was disgusting. The third room finally...More

Thank SAMIS27
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 6 days ago

Dear SAMIS27, I apologize for the issues that you encountered during your stay. I have talked with my staff and we are working hard to correct these issues. We do appreciate your feedback and I hope you will stay with us again so that we...More

Reviewed 2 weeks ago

The rooms were pretty nice. Ours didn't have a refrigerator in it though. Good breakfast in the mornings. Nice pool to swim in. I would go back here again. It is conveniently located. The clerks where you check in and out are very nice.More

Thank Glena G
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 6 days ago

Dear Glena G, Thank you for taking the time to leave your review of our hotel. I am glad to hear that you had an enjoyable time and were able to use our pool and eat breakfast. We appreciate your feedback and hope you will...More

Reviewed 2 weeks ago via mobile

Can’t say enough about the great checkin experience and the great service. A tall gentleman was running the place and he was the best. Very friendly, knowledgeable and he did a great job making sure everything ran smoothly.More

Thank John S
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 2 weeks ago

Dear John S, Thank you for taking your time to tell us how we are doing. I am glad to know that Justin was able to take care of you and that you had an enjoyable stay. We appreciate your feedback and hope that you...More

Reviewed 5 weeks ago

My wife and I attended a training conference for three days at the hotel. Our great experience started with Kim, the hotel shuttle drive and continued with the staff at the hotel. They were all extremely friendly and helpful. The rooms were clean and the...More

Thank rrsnow
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 4 weeks ago

Dear rrsnow, Thank you for taking the time to let us know how we did. I am happy to hear that you and your wife had an enjoyable time during your stay. We really appreciate the feedback and hope that you will stay with us...More

Reviewed 23 May 2018 via mobile

Let me start by saying I travel an extensive amount...This young lady at the front desk handled all 12 people in line with so much kindness...She made me feel so welcomed. Thank you for the incredible stay Tanya, and you do have a accent (...More

1  Thank PittsburghpaAlex78
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 27 May 2018

Dear PittsburghpaAlex78, Thank you for leaving your comments regarding your recent stay and thank you for recognizing Tanya's work ethic and kindness. We are very lucky to have her on our team. We do appreciate your feedback and I hope that you will stay with...More

View more reviews
About
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
170
Price range
US$95 - US$155 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Westport Hotel Maryland Heights
,
Comfort Inn Saint Louis
,
Westport Comfort Inn
,
Saint Louis Comfort Inn
,
Comfort Inn St Louis - Westport Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Bar/Lounge
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
170
Price range
US$95 - US$155 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Westport Hotel Maryland Heights
,
Comfort Inn Saint Louis
,
Westport Comfort Inn
,
Saint Louis Comfort Inn
,
Comfort Inn St Louis - Westport Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
170
Price range
US$95 - US$155 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Westport Hotel Maryland Heights
,
Comfort Inn Saint Louis
,
Westport Comfort Inn
,
Saint Louis Comfort Inn
,
Comfort Inn St Louis - Westport Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
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Traveller (42)
Room & Suite (48)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kjm21_11
24 October 2017|
AnswerShow all 10 answers
Response from Malc_AK | Reviewed this property |
Sorry I don't know as we never used the shuttle.
0
Votes
tom j
30 August 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
7am
1
Vote
Su-n-Bru
5 February 2017|
Answer
Response from FrogMuskogee | Reviewed this property |
There is a huge parking lot and I'm not sure what you mean by "long term" but the parking is more than adequate.
0
Votes
Room Tips
"Don't waste your money"
Read review
"Ground floor had noisy doors. Too many people letting them slam shut."
Read review
"Spend a few dollars more and stay somewhere else."
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"Don't stay at this hotel!!"
Read review
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