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I don't really have much to say positive about the hotel other than the staff was friendly and the breakfast was free. Oh and the internet was fast. Otherwise:
Room was not very clean: Hair on top of washcloth on sink. Hair in sink. Hair...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Osage Beach - Lake of the OzarksResponded 1 week ago
I realize that you have many options for lodging and I appreciate you choosing our property!
I am glad that you find our welcoming staff pleasant to deal with. It is also good to know that the WiFi was efficient. However, I am...More
I want to express my gratitude to Jennifer, who saved our family from having their vacation ruined. For some reason I took my purse to breakfast and left it in the dining area. She is a cook there & found it. She took it to...More
Response from Natasha E, Director of Sales at Holiday Inn Express Osage Beach - Lake of the OzarksResponded 22 March 2017
We are very happy we were able to make sure you had a wonderful experience while staying with us. We will pass along your accolades to Jennifer We also look forward to your return.
We stayed at the HI Express December 2, 2017. Nice hotel, within walking distance of the outlet malls and shares a parking lot with Miner Mike's restaurant/kids place. Lobby was nice, and breakfast area was clean and newly renovated.
Room was clean and what you'd...More
WOW. where so I begin. Expecting standards of HIG, I never thought that a hotel would let its maintenance far so far behind. The furniture is scratched up, bathroom door very scratched up, carpet dirty, bathroom molding is falling off and exposing MOLD and the...More
Thank jim s
Response from IHGService, Guest Relations Manager at Holiday Inn Express Osage Beach - Lake of the OzarksResponded 18 November 2017
Hello jim s,
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the experience you had with the room you received, specially the conditions of the furniture and cleanliness. It is with deep regret that we...More
Was in the area attending a conference. This is a very nice location if attending a conference at the Tan-Tar-A resort. This property is much more up to date then the resort. The front desk staff was very friendly and helpful. The room was clean...More