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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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582 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Reviewed 1 week ago NEW

When we visit, we always have a good time. The rooms are clean, spacious, and staff is always helpful. They accommodate our needs well. We arrive early and a room is always available.The casino is just the right size and staff there are friendly and helpful too. There are restaurants including a sports bar and buffet that are very good!.This...

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Helpful?
Thank Julie M
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Julie, thank you for your review and comments. We are glad that you enjoy your visits with us and have a relaxing time while you stay, especially your room, the restaurants and the service that our team members provide. We look forward to seeing you back for another getaway soon.

festus, mo
Reviewed 1 week ago

I reserved our room about 2 weeks before our stay online. We went to check in and the Jenny told us that our room would be 2 queens instead of 1 king size bed. My husband told her that was unacceptable. She proceeded to show us a policy where the beds are first come first serve availability. I might add...

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Helpful?
Thank errn6
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed the pool and the room but are sorry to see that we did not offer your the outstanding experience that we strive to provide to all of our guests. Will you please email us at socialmediaasl@ameristar.com so that our team can discuss your experience...

Orland Park, Illinois
Reviewed 1 week ago

While we wouldn't seek Ameristar out by itself, it is not far from Wash U where our dtr is. We make the most of our overnight stay by coming here. The rooms are gorgeous. Having been at the Venetian in Vegas, these rooms are extremely similar with a huge luxury vibe. The river view is preferable, even in winter. It's...

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Helpful?
Thank Anne D
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Anne, thank you for your review and comments. We are glad that you enjoyed your hotel room and so many of the amenities that we offer on property such as, the view, the shopping, the spa, and the dining options. We do offer adult hours in the pool area but will be sure to pass along your comments...

Reviewed 2 weeks ago via mobile

Beautifully decorated room with a wonderful view of the pool and city. Room was very clean and quite comfortable. The room is spacious and has a wonderful sitting area with a couch and TV. We can't wait to return!

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Helpful?
Thank Snowfire1970
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad to hear that you enjoyed your stay with us, especially your hotel room, view and the room's amenities. We look forward to having you back for another stay soon.

Aliquippa, Pennsylvania
Reviewed 2 weeks ago

Wife and I were in town and ran over to play for a little bit one evening last week (Dec 26). The place is like huge with a lot of neat art work/design. Looked pretty cool. We won a little money so that was nice. Not as smoky as the Hollywood casino is. Be prepared to walk a little bit....

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Helpful?
Thank Tony H
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Tony, thank you for your review and comments. We are glad that you and your wife had a nice visit with us and had a good time in the casino. We hope to see you and your wife back for another visit or hotel stay soon.

Saint Louis, Missouri
Reviewed 2 weeks ago

I stayed at the Ameristar hotel with some friends and had a great time. The rooms are spacious, clean, and have a small fridge in room. I appreciated the large bathroom with a separate toilet area. I felt the beds were too hard and I didn't sleep well, but that may just be my personal opinion. The casino itself was...

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Helpful?
Thank brightestblue
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening and thank you for your review. We are glad that you had a good time with us, especially your hotel room and its amenities and the service that our team members provided. We hope to see you back for another stay soon.

Reviewed 3 weeks ago via mobile

I stayed at the Ameristar on Dec 15, 2016, and I was impressed from the minute I walked in. I was greeted by very friendly and knowledgeable staff when I checked in. When I went into my room it was very clean, great view of the Missouri River, and the room was amazing.

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Thank Leonard T
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Leonard, thank you for your review and comments. We are happy to hear that you enjoyed your stay with us and that you liked your room, the view, and the service that our team members provided. We hope to see you back again soon.

Reviewed 3 weeks ago via mobile

Nice room but no bubbles for the big tub! You can't buy beer to bring back to your room....other than those two things it was nice! The room is very spacious and clean. The view at night was really beautiful!

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Helpful?
Thank Katrina V
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Katrina, thank you for your review and comments. We are glad to hear that you enjoyed your stay with us and that you liked your room and the view. We will pass along your comments about the hotel to our team and we hope to see you back for another stay with us soon.

Columbia, Missouri
Reviewed 4 weeks ago

We stay at Ameristar at least once a month, in a comped king n/s deluxe suite. Physically, Ameristar is on par with the best casino hotels in St. Louis and Las Vegas. A spacious sleeping area with a king bed, two bedside tables, a chair, a chest of drawers and a large screen TV is complemented by a seating area...

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Helpful?
Thank MortyCanada
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and feedback. We are glad to hear that you enjoy your stays with us, especially your hotel room and its amenities. We will pass along your comments about your luggage experience and other comments to our team. Will you please email us socialmediaasl@ameristar.com with your contact information and details about your stay?...

Beaufort, North Carolina
Reviewed 4 weeks ago

This was the nicest little suite we have ever stayed in. I really believe if it had a mini bar/cooking bar......we could live in it. It's bigger than a tiny house and we have been considering those. The room was very nice, the bed, pillows and furniture was very nice and there was even a tv in the bathroom. The...

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Helpful?
Thank Maryann W
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening Maryann, thank you for your review and comments. We are glad to hear that you enjoyed your stay with us and your room so much. We are happy that you also had a good meal at Falcon Diner, we will pass along your comments about Landmark Buffet and hope to see you back to try one of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301-3500
Region: United States > Missouri > Saint Charles
Price Range: £140 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
16 questions
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wlfd,ct
over a year ago
Evansville, Indiana
over a year ago
Fort Myers, Florida

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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know how to get a good room- i guess argue until you get it here!”
 of 5 bubbles errn6, 10 Jan 2017 | Read review
“Even numbered rooms face the river.”
 of 5 bubbles MortyCanada, 21 Dec 2016 | Read review
“We were on the 17th floor and it over looked the pool area. Could not have asked for better!”
 of 5 bubbles MaryAnn20132013, 16 Dec 2016 | Read review
“Ask for a top level for great views facing the river. The oyster bar is to die for!”
 of 5 bubbles kathrynbrines, 21 Nov 2016 | Read review
“River View rooms”
 of 5 bubbles RekhaRam, 21 Nov 2016 | Read review
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