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Embassy Suites by Hilton St. Louis St. Charles

Booking.comUS$162*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$190*
US$162*
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US$174*
US$190*
US$162*
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Embassy Suites by Hilton St. Louis St. Charles
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1,127 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton St. Louis St. Charles
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Showing 1,127: English reviews
Waterloo, United States
Reviewed 25 July 2016

This is one of the best hotels to stay in. It is very clean, with excellent staff, and great amenities. It is excellent to share with multiple people and especially children. This trip I stayed for a family reunion and brought my granddaughter for her first time and she was blown away by it. It is very elegant and welcoming...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Karen P
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much and i am so very pleased to hear you enjoyed your stay. I alo love hearing how much your granddaughter enjoyed it. Please visit us in the future.

Reviewed 24 July 2016 via mobile

Great place to stay. Complimentary breakfast and happy hour - adult guests enjoy 2 drinks every night. Huge suites. Large families should request corner suites. Celebrities stayed here: New Edition! Great for families :)

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Helpful?
Thank Jarese W
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Wow, i loved reading your review. Thank you for the kind words! Please consider us for future trios to the St Charles area!

Reviewed 24 July 2016

This is one of the BEST hotels in the country. In the past, I stayed here while working in STL. Recently, we had a family event in STL and it was like going home again!! Walking into the hotel you know this is not just another normal hotel. The people that work here truly enjoy their jobs. You experience their...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank K7313VHmatth
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

WOW, thank you for the great review. I am very pleased our team members make you feel at home. I couldn't ask for more. We look forward to servicing you in the future.

Virginia
Reviewed 23 July 2016

This was the worst Hilton Brand hotel I have ever stayed at. The room reeked of cigarettes. The breakfast food was terrible. The fruit was canned and the yogurt looked like it had been sitting out for hours. My room was never cleaned after the first night.The staff was rude. On arrival, I had to have my room key rekeying...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank vriginiagal
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Please accept my sincere apology for the problems you encountered during your stay. It appears you had multiple issues in many different areas. I will pull your folio to reach out to the team members that were on property to address all your noted concerns. we could discuss in person if you would like to call and ask for the...

Reviewed 22 July 2016 via mobile

I was pleasantly surprised at how spacious the rooms were. The rooms were clean although my room had a smokey smell to it. Overall, I have no complaints about this hotel. It was good. Nothing fancy. The complimentary breakfast was nice. The lobby was lively and had a bar and a little shop. If I had to come back to...

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Helpful?
Thank MLVCJJ25
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am so pleased to hear you enjoyed your stay with us. I do apologize for the smell of smoke. We will look into the room you stayed in and address the issue. Please consider us for future stays.

Chester, United States
Reviewed 20 July 2016

I recently stayed at the Embassy in St. Charles, MO while attending my family reunion. The outside of the hotel was immaculate as was the interior/courtyard. There were two issues with my stay, I requested a king bed and did not receive one and the bathroom. The sink leaked and the bath tub did not drain properly. I spoke with...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rosie L
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I do apologize that were were not able to meet your request with your room. As you would guess we have a certain number of each type of room so when reservations are made the reservationest sees what is available however many times guests that are here will extend their stay vitalizing the reserved room forcing us to relocate other...

Birmingham, Alabama
Reviewed 19 July 2016

The Hilton Embassy Suites and Conference Center St.Charles, Missouri is a first class hotel in a very unique town.St.Charles has a lot of things going for itself. If you are looking for a site for a conference with lots to do after hours then look no further. This property has it all. St. Charles is a hidden treasure. Would definitely...

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Helpful?
Thank L1871SFjohnr
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so very much for the kind words and i am so very pleased you joey yourself in St Charles while visiting. We look forward to taking care of you in the future.

Hanford, California
Reviewed 18 July 2016

Property was nice. Rooms were extremely clean. Breakfast was not very good the breakfast buffet staff were very rude and inattentive to the consumer. The rudeness was address to a supervisor and again it was ignored

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jameshA2971XJ
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am very sorry to hear that you did not enjoy the breakfast. I will follow up as well with the supervisor on that day to coach them on guest service. By your comments this is obviously not the experience we want our guests to have. Again, please except my sincere apology.

Reviewed 18 July 2016 via mobile

We woke up late and missed breakfast, but Sean at the cook to order omelette bar, made us chocolate chip pancakes, bacon and eggs. He completely saved the morning!! All with a great attitude. It was very appreciated.

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Helpful?
Thank Tracy M
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so very much for the kind words about your stay with us. I also am very happy to hear how Sean took care of you after the buffet was closing. Sean is one of our superstars and i love hearing how he goes above and beyond for our guests. please visit us again soon.

Chicago, United States
Reviewed 17 July 2016

Great check-in and check-out experience. Superb complimentary breakfast. Probably the best I have ever had and that includes many that I have had to pay for. Rooms were very comfortable (good temperature and air quality). Beds were very comfortable too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Randy R
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am very pleased to hear how much you enjoyed your stay with us and especially the complimentary breakfast. We look forward to taking care of you in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plz, Saint Charles, MO 63303-2153
Region: United States > Missouri > Saint Charles
Price Range: £121 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
14 questions
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room opposite side of the convention center.”
D4764CQchristinas, 26 May 2017 | Read review
“Ask for a room away from the elevators to reduce noise from the hallway.”
MuiFamily, 16 May 2017 | Read review
“Higher floors have better views.”
  • Living room area
  • King room, 12th floor
  • Each room has a mini fridge
kellypP9288WQ, 3 May 2017 | Read review
“Corner rooms have even more space and are a bit more on the quiet side.”
tinasM158QC, 15 Apr 2017 | Read review
“The corner rooms are like mini apartments.”
Lolitaf07, 11 Apr 2017 | Read review
5 of 5
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US$162* /night
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Prices are for 1 room, 2 adults
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