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29/10/2017 30/10/2017
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    TownePlace Suites St. Louis St. Charles

    1800 Zumbehl Rd, Saint Charles, MO 63303-2761
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    29/10/2017 30/10/2017
    US$148
    US$139
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    US$148
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    Traveller (38)
    Room & Suite (24)
    Dining (2)
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    Overview
    • Excellent28%
    • Very good34%
    • Average17%
    • Poor16%
    • Terrible5%
    Travellers talk about
    “golden corral” (13 reviews)
    “full kitchen” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from TownePlace Suites St. Louis St. Charles
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    Country Inn & Suites By Carlson, St. Charles
    1,001 reviews
    #1 of 21 hotels in Saint Charles
     
    La Quinta Inn & Suites St. Louis Westport
    656 reviews
    #2 of 17 hotels in Maryland Heights
     
    Fairfield Inn & Suites St. Louis St. Charles
    127 reviews
    #11 of 21 hotels in Saint Charles
     
    Hampton Inn St. Louis/St. Charles
    614 reviews
    #3 of 21 hotels in Saint Charles
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (125)
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    1 - 5 of 124 reviews

    Reviewed 4 weeks ago via mobile

    I stayed at this hotel with some friends for the weekend. The staff all seemed super friendly and helpful. The rooms are worn and dated. It appears as though housekeeping isn't super thorough - e.g. Dust bunnies/hair in the corner of the bathroom, smudges on...More

    1  Thank frederl1071
    Response from Samantha B, General Manager at TownePlace Suites St. Louis St. CharlesResponded 4 weeks ago

    Thank you for your comments regarding your recent stay with us. I am happy to hear that the whole staff was welcoming and friendly. I agree that our rooms can use some updating and I am currently looking into ways to do just that. We...More

    Reviewed 24 August 2017

    This was one of four places we stayed on a short road trip with our two young kids and it was by far the worst, although it wasn't terrible. On the plus side, we were in a suite so there were two separate bedrooms with...More

    2  Thank TravelingSooz
    Response from Samantha B, Operations Manager at TownePlace Suites St. Louis St. CharlesResponded 26 August 2017

    Thank you for taking the time to let us know about your recent stay with us. I am sorry to hear that your stay with us was not up to our high standards. We are tucked away and we are looking into ways to make...More

    Reviewed 23 August 2017 via mobile

    The name "Marriott", to me, carries with it a certain expectation of standards. The Towne Place in St Charles, MO, fell far below the bar. The chunks of food on the kitchen floor was easily overlooked, but the dried on chunk of food (we hope)...More

    3  Thank Mitch_Monroe
    Response from Samantha B, Operations Manager at TownePlace Suites St. Louis St. CharlesResponded 26 August 2017

    Thank you for taking the time to let us know about your recent stay with us. I am so sorry to hear that your guest room fell short of our high standards. These issues will be addressed promptly with the housekeeping staff to ensure this...More

    Reviewed 18 August 2017

    By far the best of the three hotels at which I've stayed during my current Missouri/Kansas trip. I had a problem with my air conditioner when I checked in. The staff responded promptly, made a reasonable but unsuccessful effort to fix the problem, then decided...More

    Thank dhsullivan
    Response from Samantha B, Operations Manager at TownePlace Suites St. Louis St. CharlesResponded 19 August 2017

    Thank you for your comments regarding your recent stay with us. I am delighted to hear that you had a great stay despite the small issue with the AC in your guest room. We look forward to seeing you again soon!

    Reviewed 7 August 2017 via mobile

    Our room was filthy. Truly filthy. We went to the local Wal-Mart and bought cleaning supplies since it was so late when we came in. We had a 2 room suite which was a great size but we just couldn't stomach the lack of cleanliness....More

    1  Thank Ddskd
    Response from Samantha B, Operations Manager at TownePlace Suites St. Louis St. CharlesResponded 26 August 2017

    thank you for taking the time to tell us about our recent stay with us. I am so sorry to hear that your guest room fell short of our cleanliness standards. These matters are being addressed so no other guests are inconvenienced. We hope to...More

    Country Inn & Suites By Carlson, St. Charles
    1,001 reviews
    #1 of 21 hotels in Saint Charles
     
    La Quinta Inn & Suites St. Louis Westport
    656 reviews
    #2 of 17 hotels in Maryland Heights
     
    Fairfield Inn & Suites St. Louis St. Charles
    127 reviews
    #11 of 21 hotels in Saint Charles
     
    Hampton Inn St. Louis/St. Charles
    614 reviews
    #3 of 21 hotels in Saint Charles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$113 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Hotels.com, Priceline, Expedia, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Hotwire and HotelQuickly so you can book your TownePlace Suites St. Louis St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Charles
    • Also Known As
    • Towneplace Suites St. Louis St. Charles Hotel Saint Charles ,
    • Towneplace Suites Saint Charles ,
    • Saint Charles Towneplace Suites
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    Traveller (38)
    Room & Suite (24)
    Dining (2)
    Hotel & Grounds (22)
    Bathroom (5)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn St. Louis/St. Charles
    614 reviews
    1.94 miles away
     
    Country Inn & Suites By Carlson, St. Charles
    1,001 reviews
    2.27 miles away
     
    Fairfield Inn & Suites St. Louis St. Charles
    127 reviews
    1.64 miles away
     
    La Quinta Inn & Suites St. Louis Westport
    656 reviews
    7.44 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    2.08 miles away
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    Ask a question
    Questions & Answers
    DukeA50
    1 April 2015|
    AnswerShow all 5 answers
    Response from thebeachbum_8 |
    Sorry they were in your room. But like I said, they show up at the best and most expensive hotel. I check my room at any hotel.
    0
    Votes
    Room Tips
    "Ask for high floor! As people with kids don't know how too close doors, they only know how too slam them!!"
    Read review
    "We had 3rd floor across from the pool, and it was very quiet."
    Read review
    "main building, not facing the parking lot.."
    Read review
    "Select the room in the top floor and away from the elevator or the stairwell"
    Read review
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