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Americas Best Value Inn & Suites - St. Charles / St. Louis

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Americas Best Value Inn & Suites - St. Charles \/ St. Louis
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Americas Best Value Inn & Suites - St. Charles / St. Louis
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Showing 113: English reviews
Reviewed 30 June 2016

The room was spacious, the beds were comfortable, the towels were fluffy & the water was HOT, and the TV was good. The bedding was old and worn but clean. The carpet could have used a good steaming. The price was right, there is plenty of food & some shopping available just outside the door and I70 is close by...

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Helpful?
Thank Donald S
Py P, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, Thank you for your valuable feedback we truly appreciate it. We are happy to hear you enjoyed our spacious rooms and the amenities in the room. We are in the process of renovations and new bedding is one of the top items that will be changed. We have carpets professionally cleaned multiple times a year but I will...

Egg Harbor City, New Jersey
Reviewed 12 May 2016 via mobile

From the time I check in . I went to my room to find the refrig. And microwave had old food in it . The coffeemaker was also dirty . The draw were broken . I did not removed my clothes from my bag because everything in that room was bad.The room was very dusty. I called front desk and...

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Thank mrslee72
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I am sorry about the issues that you had during your stay. Your feedback is important and we are doing our best to improve for our guests. Our pest control specialist has inspected your room and made sure that it is pest free and we have very thoroughly cleaned your room to make sure that everything is clean, tidy, and...

Carthage, Illinois
Reviewed 2 May 2016

the lobby is beautiful; the staff are very friendly and helpful. the continental breakfast was very accommodating. We arrived without reservations on a very busy weekend and were pleased to get the last king suite. It was grand. The location is superb as it is next to Texas Roadhouse and across a parking lot to affordable shopping. Plus, it was...

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Thank Brightens
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

We're really happy to hear that you enjoyed the last clean and spacious King Suite, our great staff, beautiful lobby, and awesome location in heart of historic St. Charles. It's always a pleasure to hear from our guests about their good stays. We're glad that you had a good time checking out the classic cars and we hope to see...

Reviewed 2 May 2016

We got in to our room and there were ants everywhere, and unmentionable things on the sheets. The bathroom had rusted door frames and there were stains on the ceilings from what was probably a water leak. The kids got in the pool right away and were pulling out clumps of hair, there was a big dark ring around the...

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Thank Sarah T
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I apologize that your stay was less than what you expected and we are very sorry that we were not able to accommodate you. I have checked your room and had it thoroughly deep cleaned so that these issues do not happen again. Thanks for your comment, I am addressing your concerns myself and I want to let you know...

Minersville, Pennsylvania
Reviewed 16 April 2016

This place got 3 stars from me due to availability to I-70 and restaurants The room we were in was dirty and had ants crawling all over in the bathroom On the sink, in the tub and also on the floor . The carpet in the room was dirty and worn . When we were checking out I mentioned it...

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Thank Nancy R
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I am so sorry about the issues that you had with your stay. Your concerns are very important to me and I am addressing each one personally. We have our pest control specialist scheduled to come and inspect your room and make sure that it is pest free, we are also going to be shampooing and deep cleaning your room...

Saint Charles
Reviewed 20 March 2016 via mobile

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Thank Matthew H
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Reviewed 23 February 2016 via mobile

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Thank Matthew D
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Bettendorf, Iowa
Reviewed 11 February 2016

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Thank lauraF8021LM
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Mount Vernon, Illinois
Reviewed 28 January 2016

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1Thank Tommy S
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Saint Louis, Missouri
Reviewed 18 January 2016

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Thank ask527
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites - St. Charles / St. Louis staff and other travellers.
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Phoenix, Arizona
over a year ago

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Questions? Get answers from Americas Best Value Inn & Suites - St. Charles / St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use this hotel. Not a good value for your money.”
835dono, 24 Jul 2016 | Read review
“Rooms with good lighting mean hotel has nothing to hide!!!Beware of Dim lighting!!!”
yolady2016, 5 Jul 2016 | Read review
“It's an economical choice.”
G9025LGdonalds, 30 Jun 2016 | Read review
“2nf floor smells so strongly of smoke that I almost couldn't breathe. My room was on first floor, and was fine.”
lauraF8021LM, 11 Feb 2016 | Read review
“rooms on the upper levels have better views”
ask527, 17 Jan 2016 | Read review
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