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Greenstay Hotel & Suites

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Greenstay Hotel & Suites
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117 Reviews from our TripAdvisor Community

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Showing 115: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016 via mobile

I've stayed here a few times and I have to say this time is by far the best! They seem to be under new management and are cleaning things up! Everyone was friendly and the room was clean and comfortable. Breakfast was great and the pool was refreshing. Definitely coming back!!!

1 Thank Jamie C
Management response:

We are thrilled that you enjoyed your stay! Thanks for the feed back!! More 

Hannibal, Missouri
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 October 2016

Arrived at hotel and was surprised of the area appearance. Went inside and was greeted warmly and friendly. Was given my room and went upstairs (there is no elevator's) and opened the door and could immediately smell cigarette smoke. Took two steps inside and my nose started burning from the smell. Went downstairs and asked if this was a smoking... More 

Thank Mike S
Management response:

Thank you for your feedback. We are under new management and making lots of changes as to insure that our guests have a pleasant stay. We hope that in the future you will give us an opportunity to redeem ourselves! More 

Charlotte, North Carolina
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 September 2016

I was prepared for a nightmare after reading the series of one star reviews, and so was pleasantly surprised that there was not much wrong with this property. The rooms face to the outside, typical of older properties. I did not have any problems with cleanliness, and the public areas were actually fairly large and appealling. The minimal breakfast area... More 

Thank Charles M
Management response:

Thank you for your feedback. We are working hard to make changes to become a greener business. We hope that you will visit us again in the future! More 

Norman, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 August 2016 via mobile

Stayed here for a business trip, and I was NOT pleased. Making a reservation at this place was ridiculous. I tried booking online first, but I couldn't get it to go through, so I called the hotel. The person at the desk wasn't able to give me their special rate even though it didn't say I needed to book online... More 

Thank Brenda S
Management response:

Thank you for your feedback. We are working hard to make changes to insure that guests have a great stay. We are also making more changes to become a greener business. We hope that in the future you will give us another chance. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2016 via mobile

We got a room on 7/25/16 @10:43pm. When arriving in the room #226, first thing I did was look at the two beds. And there were bed bug!! I took pictures and video and my husband went straight back to the office and demanded our money back . We where not offered an apology or even a hint of remorse... More 

3 Thank Robin W
Management response:

We are very sorry for your experience. We are making changes to insure this isn't a problem in the future. We hope that you would allow us another chance to show you our improvements. More 

Tulsa, Oklahoma
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 July 2016 via mobile

Upon check in we were given an outside room. As we entered the room we noticed a few flys but as we began to settle in the flys multiplied, there must have been 20 flys in the room. There was no way we could stay in the room we were given so I went to the lobby to request a... More 

2 Thank Jmb2020
Management response:

We apologize for your stay! We have been making lots of changes here to insure guests have the great stay that they deserve! I hope that in the future you will give us the opportunity to prove that to you. More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 June 2016 via mobile

Both rooms had bed bugs.. they offered another room. Had no place else to go.. after looking at several rooms and tearing them apart.... stayed. Manager finally came in around noon with some dollar General foggers which didn't cover bed bugs... never will stay there again. Stay away from this rat hole...

2 Thank Jhayes1968
Management response:

We are so sorry for the issues that you had to endure. We are making lots of changes to insure that our guest have a clean comfortable stay. We are under new management and hope that in the future you will give us another chance. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016

We have stayed here before....but never again. The house keeping staff is a model of incompetence....smoking and texting while "working" (not!), then failing to tend rooms by occasionally removing towels, but not replacing them! Left doors of unoccupied rooms wide open and unattended all day...with the AC blasting...and YES ...BIRDS WERE FLYING IN THE ROOMS TO HELP THEMSELVES TO GOODIES... More 

1 Thank Bill S
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 June 2016 via mobile

So my father and I had gotten here after a 9 1/2 hour drive and all we needed was a place to shower and then sleep for the night so we could continue our trip in the morning. we got here and got to our room and outside the door I immediately get hit by the smell of weed, not... More 

2 Thank kwaschka
2 reviews
Reviewed 29 May 2016 via mobile

I wouldn't stay here again. The lady at the front desk wasn't nice at all. The outside part of our room smelled like throw up. Our room was so dusty, it seemed like it had been empty for a while let alone cleaned at all. I was scared to take off my shoes in the room because the carpet looked... More 

Thank Megan M

26 photos of this hotel

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All Traveller Photos (25)
Hotel & Grounds (3)
Room/Suite (5)
Bathroom (13)
Pool/Beach Area (1)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (1)
Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
We offer clean comfortable rooms and a full free breakfast. There is wine tasting available nightly, as well as wine available for purchase by the glass or the bottle. We offer an indoor heated pool you can swim in year round! ... more   less 

Additional Information about Greenstay Hotel & Suites

Address: 110 North Outer Road, Saint James, MO 65559 (Formerly Days Inn & Suites)
Region: United States > Missouri > Saint James
Price Range: £55 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Greenstay Hotel & Suites 2*
Number of rooms: 60
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Also Known As:
Days Hotel Saint James
Days Inn And Suites
Econo Lodge Saint James
Saint James Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Greenstay Hotel & Suites staff and other travellers.
1 question
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Questions? Get answers from Greenstay Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed upstairs and heard vehicle traffic all night long.”
 of 5 bubbles MikeS571, 5 Oct 2016 | Read review
“For quiet, try to get a room away from the truck parking lot !!!”
  • Life behind the mirror .
  • Ant Bully in my room.
 of 5 bubbles fsorensen, 7 Apr 2016 | Read review
“Rooms have exterior entrances.”
 of 5 bubbles H5457OBjennys, 13 Nov 2015 | Read review
“The best room is the one at another location”
 of 5 bubbles stevebU6704IV, 31 Aug 2015 | Read review
“First floor nearer the middle or back as there was quite a bit of street traffic”
 of 5 bubbles catherinesX7509FF, 19 Aug 2015 | Read review
5 of 5
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