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City Place - Downtown St. Louis

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Traveller (622)
Room & Suite (305)
Dining (16)
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Overview
  • Excellent12%
  • Very good21%
  • Average20%
  • Poor18%
  • Terrible29%
Travellers talk about
“gateway arch”(67 reviews)
“an older hotel”(33 reviews)
“large room”(21 reviews)
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,698)
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1 - 5 of 1,658 reviews
Reviewed today

The nice girl at the front desk gave me a free upgrade during check in. She was very professional and she could remember my last name a few hours later when I walked in/out the hotel. The room is amazing and it could see the...More

Thank Locustgod
Reviewed yesterday via mobile

To start, Check in took over an hour, hotel very dated, needs major renovation and upgrades. Room very dirty, shower had mildew and shower head pipe had a hole around it and you could see inside the wall, was afraid it was going to break...More

Thank Shane L
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded today

Dear Shane, It's very important to us that our guests are satisfied, and we really appreciate you notifying us about your recent stay with us. We're very sorry to hear about the delay at check-in and will speak with our staff to ensure we provide...More

Reviewed 3 days ago

The staff was wonderful and so helpful. The room was very spacious with a lovely view of the Arch. The bedding was comfortable. Location was within walking distance to everywhere we wanted to go. We will definitely stay there again.More

Thank RHarned
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 2 days ago

It always brightens our day to hear that you had such a wonderful stay! We love knowing that you enjoyed our views of the Arch, comfortable beds, and prime location. We always enjoy seeing familiar faces and it will be a pleasure to see you...More

Reviewed 3 days ago

We stayed at City Place with the family baseball weekend and really cannot beat the price and location of this hotel. We parked the car and walked to everything we went. The hotel is in need of some upkeep and updating, but certainly fits our...More

Thank Pjwhite15
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 2 days ago

Dear PJ, A family trip to watch a ball games sounds like a lot of fun and we're so pleased you made us a part of your memories. We're thrilled our competitive pricing and convenient location were exactly what you were looking for. Please accept...More

Reviewed 3 days ago

My fiance & I stayed at the hotel on 5/18/18. When returning to the room friday night, my fiance dropped me off and went to park the car because it was storming. When he came back to the hotel he was harassed by an employee...More

Thank Stephannie W
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (622)
Room & Suite (305)
Dining (16)
Pool & Beach (15)
Business Centre & Event Rooms (8)
Questions & Answers
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lizadarlin
9 August 2017|
AnswerShow all 4 answers
Response from Amy K | Reviewed this property |
I too freaked out a bit. My room was clean, large and comfortable. Its not a luxury hotel by any means but not worth the worry. People seem to be very dramatic on theses reviews. Be nice to the staff and they will take... More
4
Votes
Room Tips
"Go elsewhere"
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"Soap and shampoo in all rooms"
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"It do need a more modern update to the rooms."
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"Higher flloors have a and Eastern side rooms have a fantastic view of the Arch and river"
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