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Hilton St. Louis Downtown at the Arch

828 reviews
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Traveller (75)
Room & Suite (24)
Dining (11)
Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“bank building”(21 reviews)
“great location”(92 reviews)
“brick wall”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton St. Louis Downtown at the Arch
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (828)Write a Review
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All reviewsbank buildinggreat locationbrick wallparking garagehilton stbusiness centernice hotelcorner roomroom serviceself parkballpark villagebed was very comfortablecardinals gamefitness centervaultarchlobby
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21 - 25 of 811 reviews
Reviewed 31 December 2017 via mobile

Stayed here christmas night this week. Nice lobby , self parked across the street for over $20. We were given 2 free drink tickets to use at the bar on site and 2 free breakfast tickets for the next morning. After checking in we wandered...More

Thank KAFMinnesota
Response from timothy b, Guest Relations Manager at Hilton St. Louis Downtown at the ArchResponded 6 January 2018

Thank you for staying with us at the Hilton Downtown, and for taking the time to submit a review. I am very happy and pleased that you enjoyed your stay with us and look forward to a return visit. If I can be of any...More

Reviewed 30 December 2017

This is a nice hotel in St. Louis. It operates in a former bank building so it has a nice architecture to it. The rooms are very clean and roomy. The staff at this hotel is also very friendly as they will know you by...More

Thank TravelerPat1
Response from timothy b, Guest Relations Manager at Hilton St. Louis Downtown at the ArchResponded 6 January 2018

Thank you for staying with us at the Hilton Downtown, and for taking the time to submit a review. I am very happy and pleased that you enjoyed your stay with us and look forward to a return visit. We will be undergoing renovations this...More

Reviewed 27 December 2017

We were pleasantly surprised at what This Hotel had to offer. Rooms were really nice, Staff was friendly and welcoming. There were multiple family members that decided to come in town for the Christmas Holiday and we needed more room. They wanted to stay downtown...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Crystal W
Response from timothy b, Guest Relations Manager at Hilton St. Louis Downtown at the ArchResponded 6 January 2018

Thank you for staying with us at the Hilton Downtown, and for taking the time to submit a review. I am very happy and pleased that you enjoyed your stay with us and look forward to a return visit. If I can be of any...More

Reviewed 22 December 2017

This place was a disappointment. Shabby guest rooms. Dirty room carpet, worn out wood furnishings, running toilet. For a Hilton branded hotel, we expected nicer. Staff was friendly and helpful, but that didn't make up for the poor facilities and feeling of slight neglect the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Brian Edward W
Response from timothy b, Guest Relations Manager at Hilton St. Louis Downtown at the ArchResponded 24 December 2017

Thank you for taking the time to submit your comments and survey to Tripadvisor. I am so very sorry for the room and bathroom condition, we take great pride in the service and comfort of our guests and unfortunately this did not happen during your...More

Reviewed 20 December 2017

Great hotel, great price, walking distance to the Arch was awesome 👏🏼 Caleco’s was s great dining choice also in close walking distance. Just a good experience all over! Overall a good experience and we would recommend the hotel!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Brenda H
Response from timothy b, Guest Relations Manager at Hilton St. Louis Downtown at the ArchResponded 24 December 2017

Thank you for staying with us at the Hilton Downtown, and for taking the time to submit a review. I am very happy and pleased that you enjoyed your stay with us and look forward to a return visit. If I can be of any...More

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134567163
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$115 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Saint Louis
#34 Romantic Hotel in Saint Louis
#37 Business Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Saint Louis
#34 Romantic Hotel in Saint Louis
#37 Business Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (24)
Dining (11)
Business Centre & Event Rooms (5)
Questions & Answers
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John T
15 February 2017|
AnswerShow all 2 answers
Response from Donovan C | Reviewed this property |
The garage that the hotel uses is just across the street. I think it is safe because you cant really get in unless you have the hotel key or parking pass. The cost on the other hand is about 30.00 a day!!!
1
Vote
Kelsea B
11 February 2017|
Answer
Response from HadriansHiker | Reviewed this property |
it was added to my bill
0
Votes
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1234
Room Tips
"overlooking the Gateway Arch"
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"Some rooms have a great view of the Arch"
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"Stay somewhere else!!"
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"Pointless to choose room, front desk will tell you it is not available upon arrival."
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