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Hilton St. Louis at the Ballpark

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Traveller (665)
Room & Suite (383)
Dining (124)
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Overview
  • Excellent41%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“rooftop bar”(277 reviews)
“ball park”(164 reviews)
“imo's pizza”(42 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton St. Louis at the Ballpark
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton St. Louis at the Ballpark
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,149)
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Traveller rating
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1,217
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159
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All reviewsrooftop barball parkimo's pizzahilton stcardinals gamevalet parkingcity viewthe executive loungegateway archlouisdowntownconferencecourthousebellmangarage
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11 - 15 of 3,104 reviews
Reviewed 2 weeks ago via mobile

Location is perfect as far as being close to the ballpark, arch and convention center. However hotel is dated and could use a bathroom remodel. Elevators are extremely slow and inefficient, never seen anything quite like it

Thank lvnvproperties
Response from rfrancis2017, Manager at Hilton St. Louis at the BallparkResponded 2 weeks ago

We apologize that your stay did not meet your standards. We hope you give us another opportunity to earn your business the next time you are in the St. Louis area. Thank you again for your review and we hope you have a wonderful day.

Reviewed 2 weeks ago via mobile

No free breakfast. Tiny rooms. Sheets aren't fitted to the bed. Room mirror is propped up against the wall. Tiny bathrooms. The level of amenities offered at this $200+ a night hotel are below the amenities offered at a $75 dollar a night Comfort Inn...More

Thank Mike S
Response from rfrancis2017, Manager at Hilton St. Louis at the BallparkResponded 2 weeks ago

Thank you for your review. We apologize that your stay did not meet your standards, as we are far better than what you experienced. We hope you give us another opportunity to earn your business the next time you're in the St. Louis area. Thank...More

Reviewed 2 weeks ago

We came for a baseball trip and the location of the hotel was excellent. The service was friendly and helpful. The room was clean, but small. It could use an update. The stadium view was okay, but definitely not worth the additional money. Not sure...More

Review collected in partnership with Hilton Hotels & Resorts
Thank sherriej19
Response from rfrancis2017, Manager at Hilton St. Louis at the BallparkResponded 2 weeks ago

Thank you very much for that glowing review. We take great pride in our customer service, and we’re glad that your room exceeded your expectations. We look forward to seeing you again soon. Thank you again for your feedback.

Reviewed 2 weeks ago via mobile

Was gifted a stay here by family. Room was clean , neat , roomy! Nicely furnished and decorated! Hotel was Easy to get to, easy access to Ballpark Village. Used self parking in garage Staff all vey friendly!! Couldn’t afford price to stay here if...More

Thank 789SharonS
Response from rfrancis2017, Manager at Hilton St. Louis at the BallparkResponded 2 weeks ago

Thank you for your review. We're glad that you enjoyed both your room and our downtown location. It's always nice to be able to walk to and from the ballgame. We hope to see you again the next time you're in the St. Louis area....More

Reviewed 3 weeks ago

Staying here right now for a work retreat. I'm very disappointed in the room for what it's costing and the valet service is a joke! We are staying in a West Tower room that shows a lot of wear and tear. There is rust on...More

Thank Katie W
Response from rfrancis2017, Manager at Hilton St. Louis at the BallparkResponded 2 weeks ago

Thank you for your review. We greatly apologize that you had such a negative interaction with out valet. We will be sure to pass this information along to the proper managers. We hope you give us another opportunity to earn your business the next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$156 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Saint Louis
#19 Business Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$156 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Saint Louis
#19 Business Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (665)
Room & Suite (383)
Dining (124)
Pool & Beach (16)
Amenities (36)
Business Centre & Event Rooms (4)
Questions & Answers
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Steven F
7 January 2018|
AnswerShow all 4 answers
Response from Joseph M | Reviewed this property |
We had a stadium view and think the city view would have been better
0
Votes
Nhawkes
5 September 2017|
AnswerShow all 3 answers
Response from Raeftch | Reviewed this property |
The room we stayed in did not have a tub so I can not speak to this.
0
Votes
maryp3177
14 August 2017|
AnswerShow all 2 answers
Response from allstar12152000 | Reviewed this property |
I'm very sorry but I really don't know. You might call them.
0
Votes
Room Tips
"I would pick the West Tower because of the elevators situation in the East Tower"
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"The east tower has elevator traffic."
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"I had a room off the elevator and couldn’t believe how quiet it was and the city view rooms are a great way..."
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"Higher rooms have a great view"
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