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Residence Inn Springfield

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Room & Suite (55)
Dining (14)
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Overview
  • Excellent64%
  • Very good21%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Springfield
Special Offer: Member Rates
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Hotel deals
Offers from Residence Inn Springfield
Special Offer: Member Rates
Hotel packages
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (541)
There are newer reviews for Residence Inn Springfield
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Traveller rating
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LanguageEnglish
329
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All reviewsbasketball courtfront deskone bedroom suitefull kitchenfire pitliving areamarriott propertieshome away from homevisiting familywaffleshotel roomworkout roomgreat breakfastbusiness tripconvenient locationwe've stayedsausage
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101 - 105 of 539 reviews
Reviewed 18 August 2017

The coffee make had an old filter still in it, most of the cups and glasses were dirty and the overall cleanliness of the room was not good. The staff was helpful, but seemed to never around. The overall appearance of the hotel seemed to...More

Review collected in partnership with this hotel
Thank Mike M
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 19 August 2017

Thank you for the comments regarding your stay. We appologize that your experience was not up to our normally high standards. We will ensure that this is relayed to the proper staff to ensure this was an isolated incident. Thank you for choosing our hotel...More

Reviewed 16 August 2017

This was a short overnight trip for a wedding and the 3 room suite was perfect for our family with three adult couples. It was great to be able to ride in comfort and then be able to get ready and then come back and...More

Review collected in partnership with this hotel
Thank gumpydoug
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 24 August 2017

Thank you for taking time to let us know about your visit. It was nice to see that you enjoyed the suite and the amenities. We apologize for the issues with seating and will address this with the team for the future. Thank you for...More

Reviewed 16 August 2017

Great room, when I need something they are quick and generous. Nice size rooms, great breakfast and evening snacks. I feel like I'm at home staying here, I'm comfortable and I sleep good. Every room has a balcony 🙌🏽. Last but not least, Tony (Supervisor)...More

Thank Turk D
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 24 August 2017

Thank you so much for taking time to let us know about your visit. We appreciate you recognizing our team's efforts. It was so nice to see that you enjoyed the comfortable suite, the wonderful breakfast, and of course the service. We hope to see...More

Reviewed 11 August 2017 via mobile

Staying in Springfield for a mini vacation before school starts. To save a few dollars we decided to burn some of my reward points. I got two nights here for really cheap point wise but would gladly pay out of pocket for it. The location...More

Thank Joseph R
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 14 August 2017

Thank you for the comments regarding your visit and for taking time to let us know. We are happy that you and your family enjoyed the spacious suite and wonderful breakfast. We hope you enjoyed your last trip before summer and are so pleased you...More

Reviewed 9 August 2017

If you are looking for a great home away from home this is the place! Every need you have for comfort well be met here. The quality of the rooms couldn't be better. The hotel has a feeling of luxury as soon as you step...More

Review collected in partnership with this hotel
Thank S C
Response from ResidenceGM1303, General Manager at Residence Inn SpringfieldResponded 11 August 2017

Thank you for taking the time to let us know about your visit. We were so happy that you enjoyed your home away from home. Thank you for the opportunity to serve you and look forward to your next visit. Best regards, Marc Foreman, C.H.A....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$133 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Springfield
#12 Romantic Hotel in Springfield
#14 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Springfield
#12 Romantic Hotel in Springfield
#14 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (55)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hilerie w
9 February 2017|
AnswerShow all 7 answers
Response from ResidenceGM1303 | Property representative |
The indoor hot tub that is open year round will hold about six people. I think 8 would be too cozy.
0
Votes
schomp81
18 October 2016|
AnswerShow all 6 answers
Response from ResidenceGM1303 | Property representative |
Yes, we do offer a two bedroom, two bath suite with a full kitchen.
0
Votes
rockalise
14 October 2015|
Answer
Response from ResidenceGM1303 | Property representative |
Good afternoon, Thank you for your interest in Residence Inn Springfield. We do have a one time pet fee of $100 per stay. We look forward to your visit.
0
Votes
Room Tips
"Make sure the water bottle in the room weren't opened and refilled. This was not a pleasing situation."
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"King suite!"
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"Replace light between beds to include more than one plug in would be handy, or even some of the newer ones..."
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"You need to bring a plug for any USB device. There are no USB connections in the room."
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