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BEST WESTERN PLUS Springfield Airport Inn

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507 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Los Angeles, California
Reviewed 4 days ago NEW

rooms are clean, spacious and nicely appointed, the early morning breakfast service is nicely put together with a nice assortment of choices...oh and free. the service at the front desk however could use a little improvement.

Review collected in partnership with this hotel
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Helpful?
Thank kirger
Best Western P, General Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

I am very sorry to hear about our front desk receptionist not giving the customer service that we continually strive to give each and every guest. I would appreciate you giving me a call when ever it is convenient for you. Again, please accept my apology for this situation. Sincerely, Carol Johnson General Manager Best Western Plus Springfield Airport Inn...

Fort Worth
Reviewed 1 week ago NEW

We travel back and forth to DFW and this is the nicest motel we have found to stop and rest for the night. We have small dogs and it is easy to take them out, the room is very clean, and the breakfast is great! Would definitely stay again!

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Helpful?
1Thank edk522
Best Western P, Director of Sales at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thanks so much for the great comments. We are pleased you and your furry friends were comfortable. Would love to have you again, if you need help with reservations were a phone call away! Katy Raney Sales Director 417-799-2200

Peoria, Arizona
Reviewed 1 week ago

This is a very nice place to stay especially for the value. The gal at the desk was very friendly and helpful. She recommended several places to eat. The restaurant next door delivered our dinner. It was fast and good food. Nice perk.

Review collected in partnership with Best Western
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Helpful?
1Thank karyns468
Best Western P, General Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor survey. We appreciate the good scores that have given the hotel and will continue to give the best customer services and you ever need assistance do not hesitate to give us a call and we will be happy to help you. Sincerely, Carol Johnson General Manager Best...

Mountain Home, United States
Reviewed 1 week ago

Normally stay at Marriot, but the quality of the suite, the complimentary breakfast and the overall experience make this hotel a must for me when visiting Springfield. Will now try other Best Western Plus hotels in the future..Bravo!!

Review collected in partnership with Best Western
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Helpful?
1Thank Robert A S
Best Western P, Director of Sales at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for the kind words, we are grateful that you chose us! We enjoy having you stay and look forward to seeing you in the future. Please let us know if we can help accommodating you again next time you are in the area. Respectfully, Katy Raney Sales Director 417-799-2200

Clinton Township, Michigan
Reviewed 1 week ago

Nice room, good location, friendly staff, and good breakfast. They should let guest know that pets are only allowed specific room so people that don't have pets can specify pet free room. Pet policy on allowing pets tend to discourage non pet owners from renting rooms from Best Western. One BW motel clerk from another motel advised me all rooms...

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Helpful?
1Thank dany691
Best Western P, Director of Sales at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

I am sorry you were misinformed about our location. Each property is individually owned and operated and sets their own guidelines with pet friendly rooms. Our guidelines here at Best Western Springfield Airport Inn are, we have 4 rooms on the bottom floor at the end of the building by the outer door that are pet friendly. We do not...

Mesa, Arizona
Reviewed 2 weeks ago

I was here late so I couldn't fully experience everything, but I had good service at the desk and the breakfast was good. I did notice that the building was older but well kept, clean and the beds were comfortable.

Review collected in partnership with this hotel
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Helpful?
1Thank Rob P
Best Western P, Director of Sales at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for the kind words, we are grateful that you chose us! We enjoy having you stay and look forward to seeing you in the future. Please let us know if we can help accommodating you again next time you are in the area. Respectfully, Katy Raney Sales Director 417-799-2200

Ft. Worth, United States
Reviewed 2 weeks ago

Great hotel with security, tasty breakfast, friendly and helpful staff. I will stay here again on my travels back to Illinois. I didn't want to share a positive statement because they may raise their prices... but this Best Western was at the top of their game. I travel for a living, and this is one of the very best ....

Review collected in partnership with this hotel
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Helpful?
1Thank Crystal P
Best Western P, Director of Sales at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

We appreciate the comment about our hotel from the room to our shuttle service. We loved having you and hope you stay with us again next time you are in the area! Thanks, Katy Raney

Bremen, Indiana
Reviewed 2 weeks ago

One of two stops to get to our family. Have stayed here before and it continues to impress. We have a small dog and accommodations are perfect. Rooms are quiet and well maintained. Excellent accommodations and just the right price!

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Helpful?
1Thank Deborah H
Best Western P, General Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor survey.We appreciate your kind comments about our hotel and staff. If we can be of assistance in the future, please feel free to contact us and we be happy to help you with any booking that need. Sincerely, Carol Johnson General Manager Best Western Plus Springfield Airport...

London, Canada
Reviewed 2 weeks ago

Now can you not like biege? Best Western, to me, has always offered comfortable beds, clean bathrooms and an OK breakfast. This property was no exception. The front desk lady was polite and checked us in quickly. The bed was very comfortable but since we had just driven for 13 hours I could have slept on a rock. Hotel was...

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Helpful?
1Thank Mark E
Best Western P, General Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor survey.We appreciate your kind comments about our hotel and staff. If we can be of assistance in the future, please feel free to contact us and we be happy to help you with any booking that need. Sincerely, Carol Johnson General Manager Best Western Plus Springfield Airport...

Arkansas
Reviewed 2 weeks ago

I stayed at this property because of its close proximity to the airport and the fact that i was told they had a shuttle service. Before making my reservation I spoke with a person at the motel by phone. I asked the girl two questions, "Do you have a shuttle service and how often does it run"?. The answers were,...

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Helpful?
1Thank Maynard55
Best Western P, General Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor survey.We appreciate your kind comments about our hotel and staff. If we can be of assistance in the future, please feel free to contact us and we be happy to help you with any booking that need. Sincerely, Carol Johnson General Manager Best Western Plus Springfield Airport...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
All rooms feature 42 in. LCD televisions, mini-fridge, microwave, hair dryer, iron/ironing board, in room coffee and king or 2 queen beds. On property we have a heated indoor pool, fitness center, and business center. We have a full hot breakfast every morning, which includes: scrambled eggs, sausage patties, biscuits and gravy, cinnamon rolls, waffles, bagels, doughnuts, muffins, a variety of hot/cold cereals, fruit, yogurt, juices and coffee. We offer a free shuttle to and from the airport 24 hours a day.(Runs hourly) And if you need to leave your vehicle here while you are out of town for a small fee...We can help you with that too! ... more   less 

Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Address: 4445 W. Chestnut Expressway, Springfield, MO 65802
Region: United States > Missouri > Springfield
Price Range: £60 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Springfield Airport Inn 2.5*
Number of rooms: 54
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Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Springfield Airport
Springfield Ramada
Hotel Style:
#2 Romantic Hotel in Springfield
#2 Best Value Hotel in Springfield
#2 Green Hotel in Springfield
#5 Family Hotel in Springfield
#12 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Springfield Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Springfield Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very clean, quiet, with down comforter which makes it homey. Breakfast area was kept clean, and the food was good. Staff was friendly and helpful.”
 of 5 bubbles 382crystalp, 1 Jan 2017 | Read review
“Any room here will bei great”
 of 5 bubbles beckychoate47, 15 Dec 2016 | Read review
“Bring earplugs”
 of 5 bubbles vacaRus, 2 Dec 2016 | Read review
“Get a room opposite the parking lot, on a high floor. Noise may be less.”
 of 5 bubbles 9999Tr_Av_El_Er, 2 Dec 2016 | Read review
“The suites have a Jacuzzi tub. ”
 of 5 bubbles Z2042VLbrendac, 18 Nov 2016 | Read review
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