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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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934 Reviews from our TripAdvisor Community

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There are newer reviews for University Plaza Hotel and Convention Center
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Showing 932: English reviews
Reviewed 5 days ago NEW

I attended a conference at this Hotel, and even though I was not a "guest" at the hotel, I cannot say enough about how great the staff was! I asked Susan, the manager, if there was a privacy room I could use to pump throughout the conference as I am a nursing mother. Susan completely accommodated my needs and made...

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Helpful?
Thank Abby C
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear that Susan provided such personalized attention to you during your visit and will make sure to share your post with her at our next staff...

St. Charles, Missouri, United States
Reviewed 5 days ago NEW

We stayed at this hotel on a week night for a college visit. The room was very spacious and comfortable. The shower was wonderful with a powerful spray. The breakfast buffet was delicious but we didn't notice that there was a chef making personal omelettes until AFTER we got the eggs from the buffet! :( Ugh! Our ice machine on...

Review collected in partnership with this hotel
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Helpful?
Thank Heather G
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will let our Engineering team know about the ice machine so that we can get that corrected right away. We look forward to hosting you again the next time...

Reviewed 1 week ago

Lobby is great; atrium is beautiful. Rooms are beginning to show their age - lots of wear and tear around the edges. Could hear the tank in the toilet refill periodically all night; Room was clean and tidy, just worn down. Bed was comfortable.

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Helpful?
Thank R E
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are planning guestroom updates this fall! I will also notify our Engineering team about the toilet issue so that we can make...

Springfield, Missouri
Reviewed 1 week ago via mobile

The hotel is spacious, easily accessed, plentiful parking, and in-house dining. The room itself is nicely appointed. Plenty of amenities. A little worn and the front room is rather dark. Housekeeping was hit and miss. Sometimes good, sometimes poor and sometimes non-existent. The quality has slipped from years past.

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Helpful?
Thank FUL-QWVR
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are planning guestroom updates this fall! We look forward to hosting you again the next time your travels bring you back to...

Columbus. Ohio
Reviewed 1 week ago

We were in town for a large all-day meeting. The conference facility was nice. We requested a room on a low floor near the elevator so we could have access to the guest room on breaks. Our room could not have been farther from the elevator. So we ran up and down the stairs. The sleeping room was average--reasonable size,...

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Helpful?
Thank peebs777
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I apologize for not being able to get you closer to the elevator. I will provide a copy of your post to our Front Office Manager for her review. We...

Reviewed 1 week ago via mobile

When I stay in a hotel, I don't need much. Good wifi, clean rooms and prompt service are all I ask. This place has none of these things. While the room was very strangely configured, I can live with that. However, each and every time I attempted to use my computer, I was met with multiple delays and "no internet...

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Helpful?
Thank Shinerjules
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. I am sorry to hear that your guest room did not meet your, or our, standards. I will share your feedback with my Executive Housekeeper so that we can ensure this is an isolated incident. We hope you will consider us again the...

Tulsa, Oklahoma
Reviewed 1 week ago

Rooms were nice and clean. Every staff person we came in contact with was helpful, kind, and went out of their way to meet the needs of our family. The indoor pool area was clean. If we are ever in the area again we will stay there.

Review collected in partnership with this hotel
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Helpful?
Thank juliefJ3025IP
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Reviewed 2 weeks ago via mobile

We enjoyed our stay and the staff was excellent, friendly and helpful. They made our stay very enjoyable. Breakfast was lovely and I personally loved Starbucks the most!!! Would stay here again if back in Springfield next year!!

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Helpful?
Thank Sarah W
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay! We hope you and your team make it back to the championship round again next year! Sincerely, Brent Parker General Manager...

Lawrence, Kansas
Reviewed 2 weeks ago

It was cold and snowing. We had to walk outside to get to our conference room. A connecting tunnel between the conference buildings would be nice. Also, quieter rooms would be nice. The sound travels thru the door and into the room making it difficult to stay asleep. Room was clean and bed extremely comfortable. Bar staff was phenomenal!

Review collected in partnership with this hotel
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Thank ch202017
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed the service our staff in the lounge provided! I am disappointed that your nights sleep was not what it should have been. We...

Oklahoma City, Oklahoma
Reviewed 2 weeks ago

The hotel was very nice very elegant. Love that I they had Starbucks inside. Really good breakfast. My kids loved the pool, i loved the gym, very family-friendly. Since there are 6 of us it was a big plus with the breakfast very delicious and they have make your own on that station and lots to choose from

Review collected in partnership with this hotel
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Thank browneyez_cg
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Region: United States > Missouri > Springfield
Price Range: £80 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our family stayed in a suite. There was plenty of room.”
 of 5 bubbles stephgmusic, 29 Mar 2017 | Read review
“Ask for a room near the elevator if walking longer distances is an issue for you.”
 of 5 bubbles ksprott, 28 Mar 2017 | Read review
“Comfortable and Clean”
 of 5 bubbles Notzrn, 24 Mar 2017 | Read review
“Add your breakfast buffet tickets to your reservation WHEN YOU BOOK THE ROOM. The cost per person is $5 online and $10.95 in person.”
 of 5 bubbles 700heatherg, 24 Mar 2017 | Read review
“I'd say ask to be higher than 3rd or 4th floor ...”
 of 5 bubbles jaf1944, 7 Mar 2017 | Read review
5 of 5