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Extended Stay America - Springfield - South

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Traveller (17)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent32%
  • Very good11%
  • Average16%
  • Poor20%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)
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1 - 5 of 59 reviews
Reviewed 14 March 2018

Disappointed . Furniture in room was very chipped and old looking. Rug was very dirty. Bed was clean but it didn’t have a blanket on bed. Just a light bedspread that had seen better days. We didn’t notice till we went to bed late and...More

Thank lizzwh
Response from 00esa, Manager at Extended Stay America - Springfield - SouthResponded 15 March 2018

Lizz, please accept our apologies for the cleanliness issue you encountered and the inconvenience it caused. We have taken a note of your feedback and have discussed it with our housekeeping team to ensure these mistakes are not been repeated. We have also shared your...More

Hotel's Favourite
Reviewed 6 December 2017

In Springfield. If you need a comfortable place to stay, if your house sells before you can move into your new one, or you're not sure how long you'll be there due to work issues, these people will bend over backwards to keep you comfortable...More

Thank DDobbs
Response from 00esa, Manager at Extended Stay America - Springfield - SouthResponded 7 December 2017

It was our pleasure welcoming you as a guest at Extended Stay America. We work hard to create a comfortable and friendly atmosphere for all of our guests, and we appreciate you mentioning that we did just that. We look forward to our next opportunity...More

Reviewed 9 March 2018

My husband has stayed here for business for over six months. Being away from family isn't easy but the Manager and staff treat my husband like family. Rooms are quaint but very clean and in working order.More

Review collected in partnership with Extended Stay
Thank letcherb2018
Response from 00esa, Manager at Extended Stay America - Springfield - SouthResponded 10 March 2018

Thank you for the kind words regarding your long-term stay at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff.  Reviews such as yours mean a lot! Thanks again, and...More

Reviewed 19 January 2018

My co workers and I had stayed here during our work rotation. 4 different trips of 11 days each. I have rented from slum lords that took better care of there property and people. Every room we stayed in had clogged drains, twice the fridge...More

Thank teslafan66
Response from 00esa, Manager at Extended Stay America - Springfield - SouthResponded 23 January 2018

We sincerely apologize for the troubles you had in your room while being here. While it’s always our attempt to ensure a comfortable visit for every guest, sometimes we fall short. Your concerns have been shared with our Maintenance and Housekeeping team so that corrective...More

Reviewed 13 January 2018

Clean rooms friendly staff. Just enjoyed my stay. The pet friendly was great and the over all stay was great place to stay I am sending all family and friends there to stay. The management was sweet and helpful.More

Review collected in partnership with Extended Stay
Thank maryeY3207GX
Response from 00esa, Manager at Extended Stay America - Springfield - SouthResponded 14 January 2018

Marye, we are so delighted you both had an excellent stay with us at Extended Stay America and enjoyed all that we offer. Your comments are much appreciated and it serves as an encouragement to all of us. Our entire staff invites you to stay...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$80 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (17)
Room & Suite (9)
Dining (1)
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Room Tips
"Spend $20 more and get a better room. Ours was $112 for a double bed and not worth it!"
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"Ask! On the surface the hotel doesn't offer a lot of info or services, but they are anxious to help you..."
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"No such thing"
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"All rooms seem good. On a quiet street."
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