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Hampton Inn Billings

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#15 of 51 Hotels in Billings
Certificate of Excellence
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Hampton Inn Billings
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354 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Glendive, United States
Reviewed 1 week ago

The hotel is great, the construction crew is not. Loud music and cursing which can be heard in the rooms needs to be addressed. Also, having a construction worker tell me all about his issues with the staff, dropping the F word left and right is very unprofessional. If you have kids, think twice before you book.

Review collected in partnership with Hampton
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Helpful?
Thank K1336TSchristopherh
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear K1336TSchristopherh, Thank you so much for sharing your recent experience. Based off your review, I want to assure you we have taken immediate action to prevent this type of experience from happening again to any of our guests. This is completely unacceptable and changes have been made immediately. We want every guest to have the best experience every time,...

Seattle, WA, United States
Reviewed 4 weeks ago

I always stay at this hotel when I'm in Billings. The room are always clean. The staff is nice and efficient. The price for the room is always an incredible deal. It's just a great all-around hotel. It's amazing how cheap it is too.

Review collected in partnership with Hampton
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Helpful?
Thank James M
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear James M, We are excited to hear how much you enjoy the Hampton Inn by Hilton Billings! Thank you so much for sharing; we really appreciate your feedback. We look forward to seeing you next time! Sincerely, Michele Sanchez

Reviewed 14 December 2016

The staff was very nice and accommodating, fulfilled my request for a certain type of room. Comfortable beds and clean. Location was good for the event I was attending. Shopping and restaurants convenient.

Review collected in partnership with Hampton
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Helpful?
Thank B8752MEvalerier
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear B8752MEvalerier, We are so happy to hear you had a great time here at the Hampton Inn by Hilton Billings. I will be sure to share your comments with our staff. Thank you and we really appreciate you taking the time to review us and we hope to see you again soon! Sincerely, Michele Sanchez

Bozeman, Montana
Reviewed 12 December 2016

I needed out of town emergency eye surgery and Hampton inn is our hotel of choice because of the services provided and excellent staff. We were hesitant at first as they were remodeling the top 2 floors but there was no inconvenience at all. The staff went beyond their normal excellence and it was great over all .

Review collected in partnership with Hampton
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Helpful?
Thank jerryandjanehoffman
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear jerryandjanehoffman, Thank very much for taking the time to share your recent experience with us and others. We were eager to help during your emergency surgery. I am glad everything went well, and that the construction was no bother. We hope next time you can come visit for fun! Sincerely, Michele Sanchez

Reviewed 5 December 2016 via mobile

The night of my arrival the business center computers were moved to the lobby and not operational. The front desk clerk apologized and indicated they recently started remodeling the property. After checking into my room I can see why. Although everything was clean, the decor is dated and the bed rather warn. Breakfast the following morning was not bad but...

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Helpful?
Thank Dan_Nogal
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Dan_Nogal, Thank you for taking the time to review our property and sharing your recent experience. I apologize our business center computers were temporarily unavailable. They were relocated to the lobby and are now functioning. I am sorry for any inconvenience this may have caused. We hope you will love the new updates and the new comfy beds! Sincerely,...

HUTCHINSON, United States
Reviewed 21 November 2016

We were not at the hotel for very long as we were visiting my daughter and son-in-law, but the hotel was very nice for the short time we were there. Our room was clean, quiet and comfortable. The beds felt fresh and comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank Chris H
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Chris H, Thank you so much for sharing your experience with us and others. We are happy to hear you enjoyed your stay here at the Hampton Inn by Hilton Billings. We really want each of our guests to have the best experience and we are excited to know we provided just that! We hope you to see you...

Reviewed 6 November 2016

They are upgrading so there is that. Staff is great, tv size is ok for room could be next size up. Fridge in room but no microwave. I had handicap room as that is what was open and the counter space is limited in the restroom & "lighting for ladies using make up is a bit dim. Desk could use...

Review collected in partnership with Hampton
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Helpful?
Thank Kelley M
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Kelley M, Thank you for reviewing your recent stay with us. We are indeed updating our rooms and attending to many of the items mentioned. You will love the updates, we sure are excited too! I will be sure to commend the staff as well. Again, thank you and we look forward to seeing you again soon! Sincerely, Michele...

Appleton, Wisconsin
Reviewed 1 November 2016

I was traveling and exhausted. Stayed the night here. lovely property, clean and friendly staff. The breakfast was lovely with fresh fruit! Very nice for hotel of this price. The location is really convenient to I 94 as I was on my way from Missoula to Wisconsin.

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Helpful?
Thank MajeeSwanson
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear MajeeSwanson, Thank you for your kind review! We are delighted to hear about your recent stay with us and the things that you loved the most. We do our very best to make sure everyone enjoys their experience. We look forward to see you again soon! Sincerely, Michele Sanchez

Alberta, Canada
Reviewed 25 October 2016

We have been staying at Hampton's for several years now and have never been disappointed. The rooms are always clean and well stocked, the staff are the best, the breakfasts are always good. Hotels are in great locations, have great amenities. Won't stay anywhere else if possible.

Review collected in partnership with Hampton
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Helpful?
Thank Fraser D
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Fraser D, Thank you so much for taking the time to review your recent stay at the Hampton Inn by Hilton Billings. We are happy to hear you enjoyed your stay with us! We want every guest to have the best experience and if there is ever anything more we can do to help make your next stay even...

Houston, Texas
Reviewed 22 October 2016

I was v disappointed with this hotel. Very Dirty, power went out during shower, TV was off and on. Not that cheap either! I reported it to staff. They were hard to find as I had to go through the manager every time. They tried to help with reduced rates and points which I haven't seen yet.

Review collected in partnership with Hampton
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Helpful?
Thank mhicon
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Thank you for taking the time to review your past stay with us. I apologize that you had a less than perfect stay with us. We really want every guest to have the best experience from start to finish. We will be going through renovations beginning this winter and will continue to uphold our high standards in cleanliness. I assure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn Billings hotel in located in Billings, MT close to the Rimrock Mall and Moss Mansion. Free breakfast is served in our hotel lobby every morning. Enjoy free WiFi, free airport shuttle, an indoor heated pool, fitness room, 24-hour business center, free parking, a microwave/refrigerator in every room and more than 2,700 sq. ft. of meeting space. ... more   less 

Additional Information about Hampton Inn Billings

Address: 5110 Southgate Drive, Billings, MT 59101
Region: United States > Montana > Billings
Price Range: £85 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Billings 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Billings Hotel Billings
Billings Hampton Inn
Hampton Inn Billings Montana
Hotel Style:
#7 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Billings staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the highway as it can get loud”
 of 5 bubbles jeffkb, 18 Oct 2016 | Read review
“Don't bother looking for a room with a view. All rooms are similarly blah in this regard.”
 of 5 bubbles HowlnBubba, 17 Sep 2016 | Read review
“Rooms in the back face a gas station, I liked the front facing rooms better.”
 of 5 bubbles marijanet, 15 Sep 2016 | Read review
“Ask for a room on the side AWAY from the highway.”
 of 5 bubbles Joe_S_Caja, 26 Aug 2016 | Read review
“Handicap rooms close to the elevator!”
 of 5 bubbles Sundog48, 22 Jul 2016 | Read review
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