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Best Western Plus Kelly Inn & Suites

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Best Western Plus Kelly Inn & Suites
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782 Reviews from our TripAdvisor Community

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Showing 774: English reviews
Wolf Point, United States
Reviewed 28 September 2015

Very satisfied with service and enjoyment of the pool and hot tub. The staff was very helpful and the breakfast was very good. There was plenty to chose from for our morning breakfast. Rooms were very clean and beds were comfortable,

Review collected in partnership with Best Western
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Helpful?
Thank Raine A
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We sincerely appreciate comments and reviews from guests like you who take the time to give us an excellent review. It's our hope you will visit us again soon whenever your travels bring back to Billings and Big Sky Country.

Aylmer, Quebec, Canada
Reviewed 28 September 2015

No Manager's reception which I missed. But good service for the value you pay. Most Best Westerns have a reception offering a glass of wine or beer and some food. This is a wonderful feature, especially when traveling on your on and you want to have some conversation.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia B
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for your kind comments about our "beautiful" hotel. It's always good to hear that our guests found our country lodge décor inviting and enjoyable. While we do not have a managers' reception, we hope you found our warm cookies, fresh-brewed coffee and cold milk a tasty treat. Later this fall and through the winter months, we will also...

Helena, United States
Reviewed 24 September 2015

I travel to billings Montans aproximately five times a year on business and always choose The Best Western Kelly Inn. They are consistantly friendly on arrival, have cookies waiting and it seems there is never any hassle at check in. Since I am usually tired after a long drive and day of work, I appreciate the feeling of comming home...

Review collected in partnership with Best Western
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Helpful?
Thank Linda/m E
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

The best compliment we can receive is when our repeat guests call us their "home away from home" anytime they visit Billings. It's always our goal to create a warm, inviting experience for our guests when they have to be away from their own homes. Thank you for taking the time to give us such gracious comments.

upland, United States
Reviewed 24 September 2015

The hotel is one of the nicest Best Westerns that I have stayed in, I spend half a year in hotels. It reminded me of being in Big Bear California. Great decor and staff. Crystal was very helpful with directions and local knowledge.

Review collected in partnership with Best Western
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Helpful?
Thank David B
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about the customer service you received from Crystal at our property and the inviting lodge atmosphere. We appreciate the high praise of being one of the nicest Best Westerns you've stayed ... please be sure and visit us again!

Boulder, United States
Reviewed 24 September 2015

This hotel is the best in Billings, MT for value, service and overall hotel experience. The rooms are roomy and comfortable. The breakfast is wonderful with lots of variety. The entire facility is always clean and the staff friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Leigh H
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for taking the time to post that you felt your hotel experience with us was a "class act"! We always appreciate knowing our guests enjoyed their stay with us...please visit us again soon!

Ferndal, United States
Reviewed 21 September 2015

The western motif is a nice change. The suite we were in was spacious and comfortable. The front desk staff helpful. The road in and out of the motel are odd, took the wrong road twice and had to back track. Plenty of places to take the dog to relieve himself.

Review collected in partnership with Best Western
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Helpful?
Thank Gerald M
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for taking the time to post your comments about your recent stay with us. We appreciate knowing how much you enjoyed our country lodge décor and the outdoor spaces that allow for walking pets. Please come back and visit us again soon.

Reviewed 21 September 2015

This is my second stay here in the past year. We visit this hotel because they have a great pet policy which allows us to stay with our 3 cats for a very reasonable fee. This hotel has exceeded expectations both times we stayed there this year.

Review collected in partnership with Best Western
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Thank Shawnna C
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We always appreciate it when guests enjoy their stay with us the first time that they come back to see us again and again. Four-legged guests are always welcome at the BEST WESTERN PLUS Kelly Inn & Suites - there's never a pet charge and our only request is that the pets are never left "lonely" in their room. Please...

Red Deer, Canada
Reviewed 20 September 2015 via mobile

We were blown away by hiw friendly and helpful the staff here were. The rooms were great and over all the hotel was spotless. The free breakfast was the best we'd ever seen. Huge selection and everything tasted awesome. I would recomend this hotel to everyone

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Thank Kelly F
REGINA
Reviewed 18 September 2015

This is the best place to stay in Billings. Super clean and friendly and the beds are heavenly. Great location for shopping and there are many restaurants close by. We look forward to staying at the Hotel every trip we take. This is the ONLY place to stay while in Billings Montana. The staff is super friendly and very accommodating.

Review collected in partnership with Best Western
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Helpful?
Thank Canadians2008
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

What gracious and kind comments! The best compliment we can receive is when guests return time and time again to stay with. It's our hope you'll continue staying with us every time you come to Billings. Thank you!

Port Gibson, Ms
Reviewed 18 September 2015

We were pleased with our stay here. The room was clean. Good, hot breakfast. We had our dog with us. There was a nice sidewalk that ran along the back of the hotel and behind some other businesses with nice grass. Staff was friendly and helpful. Nice lobby. Very convenient to Hwy 90. We will stay there again if we...

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Helpful?
Thank LynnMoore50

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about Best Western Plus Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Region: United States > Montana > Billings
Price Range: £97 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Best Western Plus Kelly Inn & Suites Billings, Montana
Hotel Style:
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelly Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Kelly Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor where there are no pets allowed. It is located really close to Interstate so easy to get to and fast.”
 of 5 bubbles Brokenbackjack, 24 Oct 2016 | Read review
“top floor furthest from the pool might be your best bet.”
 of 5 bubbles toy4cannon, 17 Oct 2016 | Read review
“There were kids down the hall that were noisy that bothered the other adults I was with. Would request a quieter room in the future.”
 of 5 bubbles Sh0pgirl35, 26 Sep 2016 | Read review
“loved our room on level 3!”
 of 5 bubbles CPP64, 18 Sep 2016 | Read review
“Very Clean & soft beds sleep good”
 of 5 bubbles lesliel765, 16 Jul 2016 | Read review
5 of 5