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Radisson Hotel Billings

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Radisson Hotel Billings
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568 Reviews from our TripAdvisor Community

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Showing 554: English reviews
Forsyth, Montana
Reviewed 4 days ago NEWvia mobile

This used to be a really nice place, especially in the atrium. It is now so outdated and rundown its creepy.The sheer curtain has tire marks on it (really), and the other curtain is dingy and gray. Stains on the carpet and dust and stains on the lampshades, furniture is scratched. The bathroom I cleaned the gunk off the front...

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Helpful?
Thank MTMama75
Reviewed 1 week ago

We were staying down here for a dart tournament and thought it was best to stay at the place where the tournament was at. The room itself was a great size and everything was clean. The bathroom is on the small size but do able. Staff was friendly when we saw them. There is no microwave nor a refrigerator in...

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Helpful?
Thank BrittneyLyn
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel. We hope you had a great time at the dart tournament. We look forward to your next stay.

Dickinson, North Dakota
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Thank missy524
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Reviewed 3 weeks ago via mobile

Hit and miss. Staff friendly but bars and restaurants were not open as advertised. Room service stops at 10:00 as kitchen is closed at 10:00. Rooms need refurbished but we upgraded to a suite so better than last night's room. Close to restaurants which is good. It's familiar to us so we stayed here a second time.

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Helpful?
Thank Debra M
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We appreciate your feedback regarding the restaurant and bar. We regret to hear the miscommunication of our hours. We have shared your comments and concerns with our food and beverage manager so the situation may be addressed to ensure that we are open as advertised.

Fishtail, United States
Reviewed 4 weeks ago

The maintenance man was interruptive. The pool & hot tub were down, but no signs. The room needed updating. The housekeeping staff was very friendly & helpful. Our 2 little dogs were welcomed. The restaurant was expensive for the meal size. The heater fan was quiet enough to sleep through.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank gregoryk669
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service from all our staff. We take the time to listen to your constructive comments, so we can continually improve our services. We also apologize our pool and hot tub were...

mesa, az usa
Reviewed 4 weeks ago via mobile

Booked this hotel on priceline, which called it a 3-star hotel. Wrong! The bathroom was dirty, poop on the toilet!! Room was outdated. Cleaning crew forgot to put washclothes in bathroom. Called priceline to ask why it's stated as 3-star, they don't know told them of disappointment and they said they'd talk to front desk. came back and said hotel...

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Helpful?
Thank zepplin20
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We also apologize for the lack in cleanliness of your room and we obviously did a poor job. We appreciate you bringing this matter to our attention, and hope for...

Big Timber, United States
Reviewed 17 December 2016

Review collected in partnership with Radisson Hotels
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Thank charlesrZ3022IV
CarlsonRezidor, Online Customer Care at Radisson Hotel Billings, responded to this review

Potomac, Montana
Reviewed 15 December 2016

Review collected in partnership with Radisson Hotels
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Thank Justin M. I
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Sidney, Montana
Reviewed 14 December 2016

The hotel was dirty and very cold. The water for showers was incredibly cold and rooms didn't get serviced. I had to ask for fresh towels and the bedding was dirty. Overall it was one of the worst experiences I've had.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Katelyn D
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the cleanliness and amenities of your room. We also apologize for the lack in service you received and we will review the conditions and service of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.

Park City, Utah
Reviewed 12 December 2016

Review collected in partnership with Radisson Hotels
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Thank D'Ann D
Tony C, General Manager at Radisson Hotel Billings, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Radisson Hotel Billings

Address: 5500 Midland Road, Billings, MT 59101 (Formerly Holiday Inn - The Grand Montana Billings)
Region: United States > Montana > Billings
Price Range: £68 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Billings 3*
Number of rooms: 317
Reservation Options:
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Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings
Radisson Hotel Billings Montana
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Billings staff and other travellers.
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Questions? Get answers from Radisson Hotel Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't Stay Here!!!”
 of 5 bubbles nkalkofen, 17 Oct 2016 | Read review
“stay only in the tower area.”
 of 5 bubbles ricesis, 26 Sep 2016 | Read review
“Ask for a room in the Atrium Tower.”
 of 5 bubbles caripaige, 13 Sep 2016 | Read review
“Casino on site”
 of 5 bubbles juniorbaconb, 13 Sep 2016 | Read review
“Go to a different hotel”
  • Vent in the bathroom has not been cleaned in a very long time
 of 5 bubbles 846pattih, 4 Sep 2016 | Read review
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