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BEST WESTERN PLUS Heritage Inn

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759 Reviews from our TripAdvisor Community

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Showing 743: English reviews
Redcliff
Reviewed 1 week ago via mobile

Extremely disappointed that this was considered a 3 star. We stay often in Great Falls and usually stay at the Fairfield Marriott which is at least 10 times nicer than this hotel. This hotel has no elevator but has 2 floors so not real convenient when carrying luggage. Very very limited parking. Room was small and worn out, very old...

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Helpful?
Thank mrsdruu
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello mrsdruu, I apologize for your disappointment. We have started a "property improvement plan". All areas of the hotel will be updated or remodeled. Thank you for your review. We would like a second chance to provide you with an exceptional stay and for you to experience the improvements. If I can be of any assistance please let me know....

Stockholm, Sweden
Reviewed 1 week ago

I had a quick overnight in Great Falls prior to an early morning flight, I wanted something affordable, free airport shuttle, and near the airport (pretty much all Great Falls hotels are near the airport). Due to the holiday weekend the hotel was fairly busy. I made the mistake of booking a room adjacent to the large pool area. I...

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Helpful?
Thank kaarlb
Ashley, North Dakota
Reviewed 1 week ago

Had an excellent stay! The pool and hot tub were awsome and it was great to have poolside access. The beds were comfortable and there was a never wnding supply of nice hot water when you showered. Great place to stay with great rates.

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Helpful?
Thank Q7113QMmelissab
Helena, Montana
Reviewed 2 weeks ago

nice place to stay, staff friendly, clean room. The only concern was that no free breakfast I travel alot. Need to offer coupon for an free breakfast plate at the adjoining restaurant. Everything else was great

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Helpful?
Thank louisedA1280YQ
Alberta, Canada
Reviewed 2 weeks ago

Thank you for the great stay at your hotel...the hotel was easy to find right off interstate and thanks to friendly staff..it was our wedding anniversary weekend and we're very happy you were able to accommodate our visit..and we're hoping to travel during Christmas holidays and we most probably will be booking soon to your hotels again.

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Helpful?
Thank lukeo430
Calgary, Canada
Reviewed 2 weeks ago via mobile

We always stay at this Best Western when driving through Great Falls. It is clean, convenient, beds are comfortable, shower is great, location is quiet and also pet friendly. On site casino/pub provides a handy place for a great meal.

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Helpful?
Thank 11glo11
Sherwood Park
Reviewed 3 weeks ago

We did not book ahead and were somewhat surprised at the rate for the time of year we were traveling. Also our room was next to Fox Farm Road, which has a fair amount of traffic noise. The breakfast in the morning was average.

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Helpful?
Thank Motorcylcler
Bozeman, Montana
Reviewed 3 weeks ago via mobile

Short notice overnight stay with my two teenagers. Received an excellent rate from an online third party source. Pool area is clean and lovely, the staff is attentive and very friendly, the rooms have adequate necessities, clean, and quiet. They had a few conventions happening that weekend so it was busy. But when needed, the staff was fast and accommodating....

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Helpful?
Thank AmyJaneJoiner
Centerville, United States
Reviewed 3 weeks ago

spent the weekend here...room was quiet, comfortable and very clean. staff were very friendly and helpful. the airport shuttle is terrific! so convenient and easy.casino attached if interested...had drinks in the bar after late flight which was nice. great restaurant beef obradys just across the road. (its great) am surprised no complimentary breakfast but coffee(hot and delicious) is available and...

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Helpful?
Thank Anita C
Calgary, Canada
Reviewed 4 weeks ago

I went for a weekend shopping trip with my sister. This hotel is a great location and reasonably priced. The lounge attached is convenient. I would recommend staying there even though they cut out their discounted breakfast deals.

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Helpful?
Thank Jeff O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Willow Creek Steak House
Willow Creek Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
We are the premier full service hotel in Great Falls MT. We look forward to providing you with an exceptional experience. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 1700 Fox Farm Rd, Great Falls, MT 59404-3324
Region: United States > Montana > Great Falls
Price Range: £70 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel
BEST WESTERN PLUS Heritage Inn Great Falls, Montana
Hotel Style:
#8 Romantic Hotel in Great Falls
#8 Family Hotel in Great Falls
#9 Business Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the poolside rooms, very noisy”
 of 5 bubbles kaarlb, 28 Nov 2016 | Read review
“Might get wi-fi if closer to casino area”
 of 5 bubbles PasCaLady, 1 Nov 2016 | Read review
“The rooms are very quiet quite sound proof.”
 of 5 bubbles sevy0611, 2 Oct 2016 | Read review
“there are no good rooms”
 of 5 bubbles 723jackie, 24 Sep 2016 | Read review
“Central location to a lot.”
 of 5 bubbles ashleywZ9540TK, 19 Sep 2016 | Read review
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