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Holiday Inn Express & Suites Helena

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Traveller (23)
Room & Suite (38)
Dining (4)
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Overview
  • Excellent63%
  • Very good28%
  • Average4%
  • Poor4%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(5 reviews)
“front desk”(27 reviews)
“room was clean”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Helena
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites Helena
Special Offer: Book Direct and Save
Hotel deals
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Reviews (201)
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198 results
Traveller rating
119
58
8
9
4
Traveller type
Time of year
LanguageEnglish
119
58
8
9
4
Show reviews that mention
All reviewscinnamon rollsfront deskroom was cleanplatinum membereasy accesscheck in was a breezegreat hotelrecommend this hotelgrocery storegreat employeesrestaurants and shoppingwould stay here againthird floorparking lotin great shapecheck in was easyup to date
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1 - 5 of 198 reviews
Reviewed 1 week ago via mobile

Staying here was very pleasant as is usually my experience with Holiday Inns. The rooms were clean, comfy and surprisingly quiet considering the events going on nearby. A major plus was that it was within walking distance for shopping & restaurants. I would definitely stay...More

Thank WildlandMarket
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 1 week ago

Thank you for taking the time to write your review and for choosing to stay with us. We are pleased that your recent stay was clean and comfortable and you found us convenient for your needs. We would love to have you stay with us...More

Hotel's Favourite
Reviewed 16 April 2018 via mobile

Like I said in my headline, I usually hate Holiday Inn. I strongly dislike them because they have the worst customer service hotline on the planet. But I called this hotel directly and Rosemary was super nice and understanding and definitely worked with me in...More

1  Thank Joe S
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 16 April 2018

Thank you for taking the time to review your recent stay with us. We appreciate your positive comments and feedback and appreciate you staying with us. We are pleased that you found our hotel to be clean and comfortable and would stay with us again....More

Reviewed 12 April 2018

Due to a change in my travel plans I stayed here at the beginning and at the end of my business trip. Both times the staff members were great and very understanding on the events that took place that required me to change my reservations....More

Thank Terry S
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 13 April 2018

We are pleased your stay with us was good and we were able to accommodate your changes plus make sure you had a breakfast to go. We appreciate your feedback and you for staying with us. Thank you! Rosemary & Team

Reviewed 9 April 2018 via mobile

Clean, tidy but nothing special. Not sure how they justify the $150 price tag (with rewards card!)for one person. I was too tired after a long day on the road to shop around that day but I’ll know next time I’m going through Helena to...More

Thank TwoMiddleAgers
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 10 April 2018

Thank you for your review on your recent stay with us we appreciate all feedback from our guests. Based on similar hotels here in Helena we have very competitive pricing, our front desk agents would have been more than happy to find you another hotel...More

Reviewed 3 March 2018

The hotel staff were very helpful and courteous. The room was spacious and very quiet, even though it overlooked the parking lot. Even though we had booked for (5) days, due to weather we left a day early. As we prepaid for our whole stay,...More

Thank Lester M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$132 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Helena
#6 Family Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Helena
#6 Family Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (38)
Dining (4)
Pool & Beach (3)
Questions & Answers
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Room Tips
"As far as I am concerned I do not think there is a noisy room"
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"I always request an upper room when I travel."
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"If you want total quiet, the third, top floor might be best. We were on the second floor and one night we..."
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"The rooms are standard, and clean bathroom with ample supplies, comfortable bed"
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