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Lotus Desaru Beach Resort

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Lotus Desaru Beach Resort
Lotus Desaru Beach Resort
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785 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Reviewed 2 weeks ago via mobile

Stayed at the apartment block overlooking the water theme park. Kids loved it and so did the overgrown kids :) the complex is huge and there's shuttle services from the apartment block to the restaurant and the beach. We went for the keralan oil massage - the masseur were well trained and the rooms were private and soothing with attached...

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Helpful?
Thank Indra A
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 2 weeks ago

I checked in this year for a three day and two nights stay. On the second day, my family and I decided to go to the town for a dinner. Upon returned, I parked my car near to the visitors' lobby at about 7 pm. When I went to my car in the next morning, I saw a long scratch...

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Helpful?
Thank Yahya A
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We stayed there 3d 2n at 2 bedroom apartment - block E .our unit facing the lazy river area. The check in staff - friendly and gaves helpful information needed. There's free wifi at the lobby .( take note : none at the rooms ) Theres free shuttle that goes around the block area from the lobby. - friendly drivers...

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Helpful?
Thank Sofia795
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

The resort is a huge complex, with good amenities, several water parks, pools, indoor games, restaurants, etc. The sort of things stuff you would expect from a beach resort.In particular, i would like to highlight the followings: 1. Many of the hotel workers are most probably not local Malaysian (i suspect they are from India). They are very nice people,...

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Helpful?
Thank Cibeng
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 3 weeks ago

The suite was clean. The receptionists even the manager have to learn more than just to be polite. I mean the staff have to know how to react professionally and provides customer's satisfaction. The gift shop does not have a fitting room to try swimming suites, so I asked the lady who worked there if I can return the swimming...

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Helpful?
Thank Parvin S
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 4 weeks ago via mobile

I had stayed in the one bedroom suite and was having a hard time handling my baby who kept wanting to go up the stairs. So if u have a baby, I would suggest you to reconsider. I did not Like the bathroom as the taps and sink area was dirty. The bath tub looked very badly maintained too -...

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Helpful?
1Thank haseenaz2016
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Singapore, Singapore
Reviewed 13 December 2016 via mobile

Booked the 2bedroom apartment direct from the resort's website. Check in was smooth though I had to remind the front desk of my promotion package (which included a free lunch and free wifi in the room) with a screenshot of the website. The package was not stated in the confirmation letter. The apartment itself was cosy and better than expected,...

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Helpful?
Thank sheehiant
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Singapore, Singapore
Reviewed 11 December 2016

Stayed here with a couple of buddies. The resort is off the main grid and old but HUGE. Sprawled out a huge area it looks like it can accommodate up to 3k people. So this will give a perspective and it was full over the weekend. It has its private beach which has a row of deck chairs and is...

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Helpful?
1Thank Shankarii
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Singapore, Singapore
Reviewed 4 December 2016

Stayed two nights with a large group. This development sprawls over a huge expanse. I typically don't enjoy such large developments and Lotus is no exception. It was actually a bit of a challenge to remember where our room was in the back 40. In addition, being built on a hillside, the floor one enters the block on changes as...

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Helpful?
Thank jlayk
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 27 November 2016 via mobile

Lotus Desaru was good, loved the family suite. We have 4 kids below 10years old and they had a blast! Waterpark was good, pool was good, food was good but price was fairly high. Didnt get to swim at the beach as there was issues with pests like insects and I spotted jellyfish. The other facilities made up for the...

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Helpful?
Thank leonh20
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Lotus Desaru Beach Resort invites guests to design the vacation of their choice in a tropical seaside setting - whether they fancy an activity-filled holiday, a relaxing retreat, or even a mix of a little business with pleasure on the side. It's not just a resort that you can relax and unwind, it's also a place where you can have fun with your kids and loved one. Try our 'splashtacular' Water Park specially designed for fun and excitement with your family and friends, don't miss to enjoy our Water Park that features Giant Coconut Fall, Lazy River, Aqua Play, Stone Bridge, Tipping Coconut with Kiddy Slide, Poolside Grotto, and Relaxation Gazebos. Aside from this, we have expanded our facilities to create more fun and activities for the guest. The 14 acres of Team Building Park, enjoy an all-out fun full of adventure and education. Our team specializes in organising team building activities such as water rafting, survivor experience, obstacle course, explorace, treasure hunt, paintball and more. Experience the nature of the forest with your friends with different activities such as bird watching, camping, jungle trekking and lake fishing. Be relaxed and unwind with our newly opened "Lotus Suria Ayurveda Spa", rejuvenate your body, mind and soul. Our Spa offers a unique blend of various treatments for the preservation of health and cure of diseases in a natural way that Ayurveda proposes. Of all those places you've been which attempted to blend nature with modern convenience, most could not live up to Desaru and the other remoteness along Malaysia's eastern coast. Yes, nearly the entire length of the Malay peninsular is pristine beach. ... more   less 

Additional Information about Lotus Desaru Beach Resort

Address: Lot 1854 Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Region: Malaysia > Johor > Kota Tinggi District > Bandar Penawar
Price Range: £44 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotus Desaru Beach Resort 5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Lotus Desaru Beach Hotel Kota Tinggi
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Desaru Beach Resort staff and other travellers.
12 questions
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Questions? Get answers from Lotus Desaru Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms in Block G and H for accessibility to the theme park, buffet”
 of 5 bubbles Shankarii, 11 Dec 2016 | Read review
“I would opt for closer proximity to the beach if able”
 of 5 bubbles jlayk, 4 Dec 2016 | Read review
“Rooms in all blocks have lifts, best to go for top floor.”
 of 5 bubbles Dryfe, 11 Nov 2016 | Read review
“near pool with small kids”
 of 5 bubbles Art7168, 18 Sep 2016 | Read review
“You have sea view rooms, overlooking swimming pool”
 of 5 bubbles vijaydhiman160, 24 Aug 2016 | Read review
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