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Sand & Sandals Desaru Beach Resort and Spa

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Traveller (210)
Room & Suite (100)
Pool & Beach (90)
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Overview
  • Excellent20%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible15%
Travellers talk about
“swimming pool”(11 reviews)
“big shout”(2 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Reviews (116)
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21
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18
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All reviewshigh volume of guestsswimming poolbig shoutarcade roomthai bbqbooked deluxe roomsdouble rain showersmassage spathai streetfront officefestive seasonstayed for nightssingapore pricesbeach resortconnecting roomshot waterfamily trip
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1 - 5 of 111 reviews
Reviewed 3 days ago

We arrived for a sporting event over the weekend and decided to stay with the Sands and Sandals Desaru Beach Resort & Spa rather than the official race hotel which is just 200m away. The main reason for staying at this resort because we heard...More

1  Thank Maxmaya
Hotel's Favourite
Reviewed 19 December 2017

Booked 2 deluxe rooms and requested for connecting ones. Both rooms are spacious and got pool view. The room's sound-proofing is slightly good as my rooms are located near the Beach Hut Bistro where at night, there will be live band performing. Breakfast buffet have...More

Thank EDMUND O
Response from SandandSandals D, Guest Relations Manager at Sand & Sandals Desaru Beach Resort and SpaResponded 2 January 2018

Hi EDMUND O, We appreciated you took the time to write us a review. Learning that you’re happy with our property has greatly encouraged and motivated us. Your feedback means a lot to us. We thank you again and look forward to welcoming you back...More

Reviewed 1 week ago via mobile

I am here right now and we are totally disappointed and frustrated Do your self a favour and go somewhere else. Where to start....we booked here to have short break from Singapore on the way back to Australia. We chose Sand and Sandals because of...More

1  Thank Anita E
Reviewed 1 week ago via mobile

Their service sucks! Was supposed to be a relaxing weekend getaway with my family but we were more stressed and tiring. We went for a tour around Desaru and reached the hotel around 5pm. There was already a queue at the reception which didn't seem...More

1  Thank ElaineTan3
Reviewed 1 week ago via mobile

From checkin to the room, it was a mess. The check-in wait was long with two of three counters open, with about 2 to 3 other guests in line. Then when we finally got the room keys and went to the room, the next door...More

Thank lil_cat_meow
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Shuttle Bus Service
Business Centre with Internet Access
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$81 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (210)
Room & Suite (100)
Pool & Beach (90)
Dining (29)
The Hotel (PRE-RENOVATION) (51)
Amenities (PRE-RENOVATION) (36)
Restaurants and Bars (PRE-RENOVATION) (25)
Family and Play Areas (16)
Questions & Answers
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Alan V
16 March 2018|
AnswerShow all 8 answers
Response from Lily L | Property representative |
Hi Aj E, our beach is clean and sandy.
0
Votes
ummai
1 March 2018|
AnswerShow all 12 answers
Response from wolferine07 | Reviewed this property |
I think all the ground floor units have the swing. The units from 2nd floor and above may not have the swing.
1
Vote
ummai
1 March 2018|
Answer
Response from siennylovesdrawing | Reviewed this property |
During my recent stay vacation 🛌🛀🏻🚿there, from my tour to 1️⃣ of their family 👨‍👩‍👧‍👦suite of 2️⃣ floors, I do observe there is a toilet 🚽 & bathroom 🛀🏻🚿in each floor. 1️⃣ toilet 🚽 & bathroom 🛀🏻🚿upstairs... More
1
Vote
Room Tips
"Suite Next to the beach ground floor!"
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"The higher the room number 250/350/450 is nearest to the beach. 210/310/410 nearer the lobby"
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"The Deluxe Sea View rooms are the best definitely"
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"Other than superior room"
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