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We arrived for a sporting event over the weekend and decided to stay with the Sands and Sandals Desaru Beach Resort & Spa rather than the official race hotel which is just 200m away. The main reason for staying at this resort because we heard...More
Booked 2 deluxe rooms and requested for connecting ones. Both rooms are spacious and got pool view. The room's sound-proofing is slightly good as my rooms are located near the Beach Hut Bistro where at night, there will be live band performing. Breakfast buffet have...More
Thank EDMUND O
Response from SandandSandals D, Guest Relations Manager at Sand & Sandals Desaru Beach Resort and SpaResponded 2 January 2018
Hi EDMUND O,
We appreciated you took the time to write us a review. Learning that you’re happy with our property has greatly encouraged and motivated us. Your feedback means a lot to us. We thank you again and look forward to welcoming you back...More
I am here right now and we are totally disappointed and frustrated
Do your self a favour and go somewhere else.
Where to start....we booked here to have short break from Singapore on the way back to Australia. We chose Sand and Sandals because of...More
Their service sucks! Was supposed to be a relaxing weekend getaway with my family but we were more stressed and tiring. We went for a tour around Desaru and reached the hotel around 5pm. There was already a queue at the reception which didn't seem...More
From checkin to the room, it was a mess. The check-in wait was long with two of three counters open, with about 2 to 3 other guests in line. Then when we finally got the room keys and went to the room, the next door...More
Response from siennylovesdrawing | Reviewed this property |
During my recent stay vacation 🛌🛀🏻🚿there, from my tour to 1️⃣ of their family 👨👩👧👦suite of 2️⃣ floors, I do observe there is a toilet 🚽 & bathroom 🛀🏻🚿in each floor. 1️⃣ toilet 🚽 & bathroom 🛀🏻🚿upstairs... More
During my recent stay vacation 🛌🛀🏻🚿there, from my tour to 1️⃣ of their family 👨👩👧👦suite of 2️⃣ floors, I do observe there is a toilet 🚽 & bathroom 🛀🏻🚿in each floor. 1️⃣ toilet 🚽 & bathroom 🛀🏻🚿upstairs & 1️⃣toilet 🚽 & bathroom 🛀🏻🚿downstairs
Hope my sharing is helpful to you ☺️