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All reviews outdoor infinity pool lake lucerne mini bar large resort huge bathtub stunning hotel state of the art worth every penny magnificent view top notch spices restaurant level lounge ride chocolate queue cinema
This place is unbelievable. The views, the spa, the food, the service, everything was wonderful. There are three hotels. We stayed in the "old" Palace, the original. Our balcony overlooked all of Luzern, unbelievable! Only one caution. Before you leave, go the to bank and...More
This may me and my friends ,we come in Burgenstock Hotel to have nice lunch ,i didn't expect so lovely place .The view for hotel is spectacular,on wonderful lake od Lucern.The hotel is very nice,with very kindly staff.We spend very nice time.All over the hotel...More
Unforgettable experience, spectacular location, stunning Spa. This is a fantastic hotel that lives up to expectations.
As other commentators noted, service is at times rather stressed out and not as experienced as one would expect but taking into account that this is a new hotel,...More
Love everything about this newly built hotel! Top facilities, wonderful spa & pool with amazing view, even got an onsite cinema! Great size of the room with unparalleled view from both bedroom and bathroom. Furnishing, linens and toiletries are all of best quality. Just hope...More
For two reasons.....each day boat loads of tourists are brought over from Lucerne to wonder at the newly renovated complex. Great for the finances of the resort but hoards of kagool wearing day trippers, some with tour guides, wandering around the hotel, mainly in the...More
1 Thank p35
Response from Bürgenstock R, Geschäftsführer at Burgenstock HotelResponded 3 weeks ago
Many thanks for having taken the time to review your experiences among us. Your feedback is extremely important to improve the services offered to our guests.
We are happy to hear, that you enjoyed the location and you restaurant visit. We regret that...More